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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(338)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(26-50 of 139)
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November 26, 2022

Recruitment Made Easy

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse to accurately and efficiently track our candidates going through any process in the company. It keeps everyone in the loop and everything seamless during the recruiting process. Greenhouse makes it super easy to communicate with different teams and hiring managers and just really takes a lot of the hassle out of recruiting.
  • Hiring Manager communication
  • Interview scorecards
  • email templates
  • calendar sync
  • Double booking if multiple calendars are used
  • easier to find job descriptions
  • sometimes too many clicks to get to a simple place
Greenhouse is good for anyone with recruiting going on within an organization. You can upload a candidate in seconds with a resume, easily add them to a pipeline, and follow them through their journey. Greenhouse would be less suited for a smaller organization that has easier communication or a different main ATS.
November 25, 2022

New User

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The talent acquisition team has aggressive hiring goals each quarter. The tool is mostly used to help support hiring and aggressive recruiting efforts. The talent acquisition team finds it most helpful for managers and interviewers to reach those recruiting and hiring metrics when the tool is used from front to end of the process. The automation and integration component helps for an inclusive process.
  • Job applicant tracking
It is an intuitive tool that makes it easier to reach our recruitment efforts. The management team uses the integration tools to create a pool of qualified and diverse applicants. It is a helpful tool for new managers and those who are not direct hiring managers participating in the interview process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Greenhouse daily and manage the tool configurations. It has the cleanest user interface, makes recruiting extremely easy with it's workflows and customization options. Everything lives in one place and you know how your recruiting function is doing thanks to that.
  • Scheduling and Self-scheduling
  • Custom Configurations
  • Approvals
  • Integrations
  • Candidate Survey Customization
  • Bulk editing options
  • Reporting by activity date rather than by application date
Greenhouse is great for a company that like organization and consistency across recruiting. You can set up one template Job from which all other jobs have to be set up from. You can bulk edit the stages and interviews to all be in the same order which makes reporting 10x easier
November 09, 2022

Greenhouse Use

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Greenhouse in my daily work to track our candidate pipeline and be able to report on funnel metrics and keep track of where candidates are in the process. This allows us to get an idea of the health of the pipeline at each stage and understand when we need to actively source and how one role compares to another.
  • tracking each candidate throughout the process
  • getting a clear picture of where candidates are in in the interview process
  • keep everything in one location in terms of prospects, candidates, applicants, externally sourced etc
  • reporting - pipeline metrics are very dependent on moving candidates forward int he process and may be affected by user error
  • customization for each role would be more helpful rather than having certain stages required
  • two way integration with other platforms could use some work
it's great to get an idea of the pipeline overall and candidates within, but when looking at reporting, it's not necessarily the best option as the reports aren't entirely customizable and are prone to user error
November 07, 2022

I Love Greenhouse!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Talent Operations team loves Greenhouse!! It has helped us automate and easily manage our recruiting process! It is so helpful to be able to look at our pipelines and various jobs and have it so user friendly. Reporting via Greenhouse is also very easy and user-friendly. Lastly, we love how easy the integration system between Greenhouse and our other tools work together!! <br><br>Overall Greenhouse has made our life easier and our recruiting team more efficient and we are so happy with its interface!
  • Intergrations
  • Streamlining
  • Automation
  • Better website skin
  • more accessible customer care
Greenhouse is well equipped as a ATS system and to help recruiters manage talent pipelines. It does a great job at streamlining the systems and integrations to really make the life of the user much easier!

Greenhouse is very well suited and I do not have any negative situations using the system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is used as a CRM system mainly for candidate management and onboarding.
  • Automation
  • Well detailed how to guides
  • Improved automation for panel interviews
  • More intuition on candidate ownership with recruiters
Excellent for autonomous processes and ensuring a fair and equal recruitment process. Improvements could be made to add in more plugins and integration to enable more of the process to work purely in Greenhouse such as Adobe Sign integration.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
hiring plans. moving canidates through pipeline. scheduling interviews. creating + posting jobs. automate job actions and notifications. send emails to candidates. generate reports on interviewer calibration, use greenhouse with other integrations (gem/linkedin/Calendly)
  • notifications and automation
  • customizing jobs
  • running end2end recruitment process
  • better overview of full talent pipeline for multiple jobs
  • job pipeline overview with tasks that are due per candidate
  • easier to use with scheduling. I now prefer Calendly as it lets a candidate schedule something in my agenda, without me actioning anything. I just want to send a greenhouse link to a candidate, so they can schedule some time
-end2end recruitment
-customizing workflow
-job posting
-integrations with third party apps
-good UI/ easy to use
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GreenHouse (ATS) helps us manage the massive job applications data maintenance very easy. The interface is very intuitive, easy to understand and very effective. it is enriched with a lot of features that enables the day to day work effortless. A lot of automation and integrations add cherry on the top.
  • The management of getting availabilities from the candidate and matching it with the panel's
  • Automation on the scorecards management, reminders
  • Power of reporting helping making the right decisions
  • Integrations work like charm
  • Greenhouse has this amazing feature that they can improve upon - Dashboard
  • The users can be provided with more fields to utilise in reporting
  • An extension for prospecting can be improved that helps exporting candidate profiles from Job boards
Well Suited:
- Easy to use
- Automation in stage rules
- Candidates follow up
- templates for saving time
- scorecard reminders
- works amazing with integrations

Less Appropriate:
- Reporting is a great plus on greenhouse however with just few fields, these can become magical helping in getting more metrics
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I love using Greenhouse within our ATS system. It's great because I am able to organize my candidates and have a platform that makes it easier to work with the hiring managers as well. Greenhouse allows me to tag different candidates and review their resume with ease. All of my candidates are there and able to help with my sourcing as well. One of my biggest problems right now is reporting and using data to determine how many candidates are left in a certain stage with a certain amount of time and as a business, we are always looking to improve our tunraround time with candidates and improve hiring time and Greenhouse makes it very easy to go through and track these data.
  • Reporting and Data
  • Hiring Manager Tags
  • Candidate Scheduling
  • Candidate feedback
  • NPS scoring
  • UI platform
  • Missing some intergrations with other platforms
  • Hiring manager calenders
Greenhouse has been great and very well suited when it comes with posting job descriptions and publishing it to the website and onto other job boards like Linkedin and Indeed. It's great for me in that way. In other scenarios where it is less appropriate, it's hard to look at hiring manager calenders and multiple calendars when it comes to it

If I need to pull up a hiring managers calender, it might not show all of the events which can be misleading to see their availability times
Marlo Ramirez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Overall, Greenhouse is a quality ATS for a smaller company. In my experience, there are some issues with the user experience such as reporting, zoom administration, and form management, but overall, the workflows make sense. I would like to see less clicks and customization for each piece. I believe it can be easier for a user then the current state. As a daily user I find it to be a bit time consuming. As an ATS it does work well for candidate management and movement. I believe candidate management is the best feature. Overall not a bad product. Worth the investment, but could be better.
  • Candidate management
  • Candidate experience
  • Hiring
  • Zoom administration
  • Form management tied to workflows
  • Customization of workflows and process
  • Less clicks for each action item
  • Less pages to move through
The system works well for candidate management and movement. One of the best features is calendar integration.
October 27, 2022

Easy to use ATS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Greenhouse for all job creations and applicant trackings. Specifically for job creation, it helps not only create the job but also publish it and also provides metrics like days to fill etc. which helps managers capture metrics for their teams. The end to end process of job creation to closing it out is super easy and self explanatory.
  • Keeps a track of all open roles
  • Stage by stage transition for each candidate
  • Scheduling interviews is pretty easy
  • Analytics is good to see the health of the pipeline
  • Applicant tracking is sometimes hard and use talent wall for that
  • Could use some in-build templates for interview scheduling
  • WOuld help to understand what's required and whats not while setting up a job
GH is best suited for a company which does not have the need to build out its own recruiting function. I previously worked at Meta and we had a home grown customized ATS build for the process and the needs of the Meta recruiting team which is 3000 employees. If the TA team is more than 1000-1500 employees then it makes sense to build it in house
September 01, 2022

Greenhouse Review

Seth White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used Greenhouse to evaluate potential prospects for both freelance and staff positions. This includes looking at links to their reels as well as their LinkedIn profiles that were included with their applications. It also allowed me to communicate directly with them with the emailing interface in case I were interested in working with the artist.
  • Categorizing applicants
  • Providing links to other sites
  • Setting up interviews
  • Emailing applicants
  • Filtering
  • Revisiting applicants that were originally rejected
  • Adding a favorites list
It really helps with trying to find the right person. You can filter to find what you're looking for, though sometimes it does get mixed up with people applying for different jobs despite not falling under a certain category. Direct emailing is a nice feature; we are able to add our own auto-generated response if we are interested in someone and, alternatively, if we don't want to move forward with an applicant.
August 30, 2022

Greenhouse is great!

Score 5 out of 10
Vetted Review
Verified User
Incentivized
I'm in recruiting, so we use Greenhouse as our main applicant tracking system to keep all information and statuses of candidates in one place. We use this to communicate with hiring managers as well, keep our interview feedback, and see where we are at in the process of each role.
  • Visual pipeline.
  • Transitioning stages.
  • UI
  • Too many steps/clicks.
  • Nowhere to communicate with candidates.
  • Confusing at times.
Greenhouse is well suited if you need an applicant tracking system that does only that. If you want something to help find candidates as well as communicate with them/send out emails, you would need another application to do this as it is not a one-stop-shop. But it gets the job done.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Greenhouse for all communications regarding potential candidates. From the sourcing aspect of the process to the interviewing cycle to the offer stage and beyond. I personally am a sourcer that performs some recruiting tasks that involve advanced stages of the pipeline. I have coordinated interviews, sourced candidates from the database, communicated with the team and candidates, and kept track of active candidates at different stages of the pipeline.
  • CRM function
  • Scheduling
  • Keeping track of active candidates and the feedback from HMs regarding said, candidates.
  • Customer service
  • Reporting templates not as customizable as I would like.
  • Data migration issues
Greenhouse is best suited to ensure both the candidates and the hiring managers have a pleasant hiring experience. By keeping track of the candidates and the feedback from the hiring managers a source or recruiter can respond efficiently and promptly to both parties. This allows for a smooth hiring experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as our central applicant tracking system. From creating and managing requisitions to incorporating different interview stages, Greenhouse is the one go-to-stop for all things candidate management and experience-related. I use it to input and submit candidates, and as they go through the interview steps, Greenhouse helps the decision-making process.
  • Candidate management
  • Activity feeds
  • Integration with other tools
  • Better metrics tool to use
  • More intuitive UI
  • Visibility issues for different users
There is a reason why Greenhouse is one of the most widely accepted and used in the talent acquisition industry. It has many features ranging from managing reqs to different metrics regarding candidate movement and traction. It's also conveniently integrated with other tools such as Goodtime, which eases up our day-to-day work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Greenhouse is used as our primary platform for managing open roles and positions in our organization. We use Greenhouse to organize, categorize and store any present and future openings for positions at our company. It is used internally by a variety of stakeholders to evaluate candidates and provide feedback during our interviewing process.
  • Categorization
  • Storing of resumes
  • Feedback mechanism
  • Clunky UX
  • Inability to navigate multiple candidates at once
  • Inability to provide instant feedback during interviews
Greenhouse is well-suited for the hiring process. It is effective and well-placed for managing job openings, candidate resumes, and information and the provision of feedback on any candidates selected to go through the interview process. Where it is less appropriate is in the management of newly created roles and managing changes to roles.
April 21, 2022

The Perfect HR Tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Greenhouse in multiple organizations I have been with (including in my current position). It has been an invaluable tool both in the HR and Sales aspects of my job. It has helped my team and me accurately house prospect and client data, specifically for running trials and activating live accounts. It has also been a huge timesaver by helping us put candidates for jobs available on my team through the hiring funnel with ease.
  • Simple and easy to use interface/user friendly
  • Collaboration and coordination between team members and candidates
  • The help desk is quick to respond, and actually helpful
  • Seamless transitions down the funnel for both prospects and candidates
  • The reporting system is great, and I wish it were easier to make robust custom reports though
  • An autosave toggle feature when writing in fields would be awesome
Greenhouse is extremely well suited for any team looking to make the hiring process as streamlined and centralized as possible. It also works great for Sales teams who need to house prospect data, run trials, and activate subscriptions. The organizations I've worked with where I have used the tool were both at around 1,000 employees, but I don't see why teams larger or smaller in scale would have any trouble adopting the tool.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as an applicant tracking system. We also integrate Greenhouse with other systems through delivered and non delivered integrations. An example of a delivered intergration would be SHL. When the candidate completes the SHL test, the candidate SHL score will automatically be saved on the candidate profile. On the other hand, an example of a non delivered integration would be Workday, where we integrate candidate data from Greenhouse to create their profile on Workday when they are marked as hired.
  • Simple to use of end user
  • Easy to maintain by administrator
  • Many delivered integrations
  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
For me, since we just subscribed to the highest tier, it makes me even feel that Greenhouse is not yet the best applicant tracking system in my opinion. There are many lacking features such as reporting, security, and audit logs. But, Greenhouse does really when in terms of delivered integrations with other systems such as SHL, Teams Interview, Zooms, etc. and applicant tracking.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it as our ATS system as well as use many of the integrations. This is critical for marketing, and getting exposure to candidates. Pushing to job boards and having internal users used as a way to give feedback in the hiring process. I really like how user-friendly it is, and the team is very happy with it!
  • Integrations
  • User friendly
  • Pricepoint
  • Reporting
  • Added features with no cost
The reporting of greenhouse can be clunky at times- I wish there were better ways to classify the data. There have been recent improvements that include dashboards- which I find very helpful! I really like how our entire team has access to resumes, and feedback, and we can integrate programs like E-skill all in one spot.
Jeanne Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My last company used Greenhouse. At the time of implementation, the company was a quickly scaling software start-up. We needed an ATS that could allow us to keep track of all of the hiring demands that a scaling company has. Moreover, the company values inclusion and diversity, and fair hiring practices, which Greenhouse aims to address by building in features that are made to mitigate bias.
  • Agility/Customization
  • Reporting
  • Removing Bias
  • Automation
  • Complex
  • Finicky
  • Not always intuitive
Greenhouse is excellent if you have a dedicated person/team to learn the ropes and take advantage of all the features that it has. If you truly need a powerful, complex ATS it's the software for you. It really is extremely agile and able to do many functions, everything we needed in recruiting could live in Greenhouse. The biggest downside I found was, due to the intricacy of the software, one small command buried in the settings could affect something very visible on the front-end and it's a pain to go digging to find the original trigger. That being said, the support chat is very helpful and readily available. Also, one of the best parts of Greenhouse (its reporting and bias removing capabilities) can also be a downside. You need to set everything up and maintain it, which can create many steps that are harder to streamline down the road. The learning curve can be steep too.
Susie Rust | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as our data repository for candidates but also for our entire interview process with hiring managers. We ask them to use scorecards in Greenhouse, which are standardized for all interviewers, to best capture the interview feedback. It is easy to move candidates through the pipeline in Greenhouse, from the initial application review to the offer stage.
  • Enabling us to create our own stages of interviewing.
  • Customizable scorecards.
  • Outlook365 integration.
  • Tutorials for everyone recognizing time constraints.
  • More options for customizable fields.
  • Adding a feature where candidates can upload a video of themselves.
  • Dashboard should have more features.
For organizations that want to streamline their hiring process and integrated with LinkedIn, and other career sites. Excellent parsing and data capture, better than most. Great integration with the company Outlook 365 for enhanced scheduling.
Selva Llanes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse mainly to manage referrals, applicants, interviews, and new hires. It´s our main HR tool to address our fast-growing company. Precisely because the expansion rate at this moment is so fast, we needed something that could facilitate the candidates look up and keep the candidates, interviews, and processes as easy to find as possible. Greenhouse was able to do all that.
  • Current employees can refer new candidates with ease and they have the chance to follow up on their referrals.
  • Interview views and scheduling are at first glance.
  • You can tailor your own reporting as necessary.
  • Easy to connect with automation tools.
  • Reporting tailoring could use some more refinement.
  • It would be great to have stage completion mandatory fields. Now you can close a candidate as successful without adding a close reason such as New Hire.
I don't use Greenhouse as much as HR but I have recommended this platform when asked which one my company uses. So far I've interacted with Greenhouse from the automation side and this is where I can honestly say that it's easy to connect, it's user friendly, and it provides a variety of complements that can make your work easier when automating. So far I have not encountered a scenario where I needed to incur in custom connections or endpoints other than those already provided by the platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Greenhouse has allowed our company to provide a well-designed path for the candidates (both internal and external) to have a clear way of their evaluations. They are starting from their resumes, covering the interviewing process, and providing feedback to them until a decision has been reached. The flow and design of the tool are well-thought and easy to use.
  • RESUMES
  • CANDIDATE FOLLOW UP
  • INFORMATION ACCURACY
  • COST
  • ACCESS
  • LANGUAGES
Companies with defined resources pipelines can use this tool without a problem. The HR and Capacity departments should work together to get the candidates' information uploaded to the system. All the involved departments can start the interviewing process, both initial, technical, and soft skills. Small Companies seem like a no-go.
Swati Rana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Greenhouse to filter candidates for interview process, these candidates are sourced from various recruiting agencies and certain candidates are referred by internal employees.Greenhouse helps us in sourcing and identifying the right candidates and then smoothening and better structuring the whole interview process.
  • Greenhouse is amazing for recruitment and the links can directly be posted from here to recruiting websites.
  • GREENHOUSE helps in taking interview notes while interviewing which help in subsequent interview stages by well documenting the negatives and positives of each candidate.
  • Background checks and offer letter approval is also something which greenhouse does very smoothly with readily available templates.
  • While decision making, it helps us give the exact reason for rejection and if selected we can directly choose the source from options so that the source can be incentivised accordingly.
  • While giving referral, we can not always track the status of application of the referred candidate as it keeps throwing errors.
  • The UI is complicated and we can view only a small number of candidates in one go, the need to scroll frequently can be annoying.
  • Creating offer letters is easy but reiterating changes after negotiations with the candidates is time consuming, Greenhouse sometimes has very slow load times.
Greenhouse helps in finding right candidates for the job vacancies that we have in our organisation, the sourcing is diverse and also internal links from Greenhouse can be posted by employees on various social media channels there Greenhouse helps by creating an abundant pool of candidates to choose from.

Apart from some minor bug fixes like improvement in load times and right tracking, I do not think there are any major issues with the platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as our Applicant Tracking System for all Full-Time roles. Prior to using Greenhouse our old applicant tracking system was clunky, didn't allow for CRM functionality, and didn't allow us to fully capture the information we wanted or customize it in the way we were hoping. We can now stay in touch with candidates, and house interview questions in the system.
  • Scheduling interviews
  • Customer service
  • Templates
  • Connecting rubrics to scorecards
  • Easily customizing the collection of demographic data
  • More examples of how other organizations have set up the system
Greenhouse is great for managing candidates for multiple roles. I love that it can handle multiple openings for the same role. It's less great as a vessel for interview questions and scorecards.
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