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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(338)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(26-50 of 139)
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November 26, 2022

Recruitment Made Easy

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Hiring Manager communication
  • Interview scorecards
  • email templates
  • calendar sync
  • Double booking if multiple calendars are used
  • easier to find job descriptions
  • sometimes too many clicks to get to a simple place
November 09, 2022

Greenhouse Use

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • tracking each candidate throughout the process
  • getting a clear picture of where candidates are in in the interview process
  • keep everything in one location in terms of prospects, candidates, applicants, externally sourced etc
  • reporting - pipeline metrics are very dependent on moving candidates forward int he process and may be affected by user error
  • customization for each role would be more helpful rather than having certain stages required
  • two way integration with other platforms could use some work
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • notifications and automation
  • customizing jobs
  • running end2end recruitment process
  • better overview of full talent pipeline for multiple jobs
  • job pipeline overview with tasks that are due per candidate
  • easier to use with scheduling. I now prefer Calendly as it lets a candidate schedule something in my agenda, without me actioning anything. I just want to send a greenhouse link to a candidate, so they can schedule some time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The management of getting availabilities from the candidate and matching it with the panel's
  • Automation on the scorecards management, reminders
  • Power of reporting helping making the right decisions
  • Integrations work like charm
  • Greenhouse has this amazing feature that they can improve upon - Dashboard
  • The users can be provided with more fields to utilise in reporting
  • An extension for prospecting can be improved that helps exporting candidate profiles from Job boards
October 27, 2022

Easy to use ATS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps a track of all open roles
  • Stage by stage transition for each candidate
  • Scheduling interviews is pretty easy
  • Analytics is good to see the health of the pipeline
  • Applicant tracking is sometimes hard and use talent wall for that
  • Could use some in-build templates for interview scheduling
  • WOuld help to understand what's required and whats not while setting up a job
April 21, 2022

The Perfect HR Tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple and easy to use interface/user friendly
  • Collaboration and coordination between team members and candidates
  • The help desk is quick to respond, and actually helpful
  • Seamless transitions down the funnel for both prospects and candidates
  • The reporting system is great, and I wish it were easier to make robust custom reports though
  • An autosave toggle feature when writing in fields would be awesome
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Simple to use of end user
  • Easy to maintain by administrator
  • Many delivered integrations
  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
Susie Rust | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Enabling us to create our own stages of interviewing.
  • Customizable scorecards.
  • Outlook365 integration.
  • Tutorials for everyone recognizing time constraints.
  • More options for customizable fields.
  • Adding a feature where candidates can upload a video of themselves.
  • Dashboard should have more features.
Selva Llanes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Current employees can refer new candidates with ease and they have the chance to follow up on their referrals.
  • Interview views and scheduling are at first glance.
  • You can tailor your own reporting as necessary.
  • Easy to connect with automation tools.
  • Reporting tailoring could use some more refinement.
  • It would be great to have stage completion mandatory fields. Now you can close a candidate as successful without adding a close reason such as New Hire.
Swati Rana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Greenhouse is amazing for recruitment and the links can directly be posted from here to recruiting websites.
  • GREENHOUSE helps in taking interview notes while interviewing which help in subsequent interview stages by well documenting the negatives and positives of each candidate.
  • Background checks and offer letter approval is also something which greenhouse does very smoothly with readily available templates.
  • While decision making, it helps us give the exact reason for rejection and if selected we can directly choose the source from options so that the source can be incentivised accordingly.
  • While giving referral, we can not always track the status of application of the referred candidate as it keeps throwing errors.
  • The UI is complicated and we can view only a small number of candidates in one go, the need to scroll frequently can be annoying.
  • Creating offer letters is easy but reiterating changes after negotiations with the candidates is time consuming, Greenhouse sometimes has very slow load times.
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