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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(338)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(51-75 of 139)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Organizing candidate and job information.
  • Analyzing basic data/reporting.
  • Work collaboratively with other stakeholders and other recruiters on a role.
  • Integration with workday - the data gets very messy and there are usually issues when we try to integrate data to and from GH and workday.
  • Advanced reporting/analytics.
  • Auditing stale candidates.
Avni Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Interview scheduling. Greenhouse makes it easy for recruiting coordinators to schedule interviews for candidates. Greenhouse integrates with your google calendar and has an integration even with outlook calendar. When scheduling, you can see in Greenhouse itself when an interviewer is available or not. Therefore, you do not need to go back and forth from Google calendar and then greenhouse. With the "schedule all" feature, you are also able to schedule multiple interviews. This really helps in scheduling interviews fast and in a timely manner.
  • Reporting. Greenhouse lets you create customized reports. I've created reports ranging from sources of candidate hire, employee referrals, time to fill for certain positions. There's also a set of created reports that Greenhouse provides. The best part of Greenhouse's reporting capabilities is the fact that with one click you can easily export to google docs or excel. I've had issues with other ATS's that I've used in the past where a report would take hours to generate. With greenhouse, a report is generated in seconds.
  • Greenhouse Support. I have to say Greenhouse support is world class. No phone calls or being put on hold for hours. Instead there is a support chat button and you are able to connect with a representative really fast. I'm able to get a problem solved faster since the reps are really well-trained. There is no back and forth.
  • Candidate Feedback/ Notifications. Greenhouse enables you to customize on who you want to receive candidate evaluation feedback. I am able to add on an hiring manager to evaluation notifications or another key interviewer. When an evaluation form or scorecard as Greenhouse calls is filled out, I get an email with the feedback. This is great when I'm traveling and I'm unable to check in greenhouse itself. Instead, I can check my email and see the info accordingly. I also like the fact that you can customize the evaluation form with detailed requirements. There is even the ability to set the evaluation forms to private so the interview team cannot view it. We set it private as this helps prevent interview bias.
  • Interview Kit - Greenhouse has a great interview kit for interviewers. When an interviewer receives an invite to interview, they receive a customized link that takes them to the evaluation form, candidate's resume, cover letter. In addition, in the interview kit, we put a customized set of questions for the specific interviewer.
  • When you first get greenhouse, it does take time to set up. Greenhouse could help to provide a smoother transition in the beginning.
  • The mobile app has some glitches and there's been times it has froze on me. I think it could be improved upon.
  • There is a sharing jobs to social media function where you can easily post automated job postings to your linkedin, facebook, twitter. I'd like to have Greenhouse be able to tell me which of our employees consistently post the most job postings to their social media.
March 31, 2022

Great product!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Clear features.
  • User experience.
  • Candidate experience - pronouns, pronunciation, etc.
  • Dashboard organization.
  • Scheduled emails - want to see the content of these.
  • Error messages when adding candidates to a Google Meet invite - "doesn't recognize interviewer".
Monika Ganeva | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Score cards- very customizable and provide ability to track more tangible and objective feedback
  • Customizable offer templates- allows you to store many different offer templates that you can pick from
  • Branded look and feel
  • Customizable security roles
  • Integrations/API- very limited integration capabilities due to inability to store a lot of demographic information about the job that can then be passed to an HRIS with minimal manual data entry. HR still has to key in a lot of job demographic details about new hires. It would be great if Greenhouse was able to store more of this data and pass it on to other systems via integrations.
  • Custom Reporting- our teams are often unable to report on certain data in a way needed at the company level for analysis and this leads to having to dump data into a BI tool so we can report on it in the specific way we need to.
Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Candidate scoring and assessment occurs within the system and one needs to submit the evaluation within 24 hours of the interview.
  • Greenhouse comes with a scheduling tool, which helps the recruitment team coordinate with the candidate for the time slots in accordance with the hiring panel availability.
  • Greenhouse provides complete control and flexibility to customize the recruitment process for different roles and positions and also integrate existing solutions like Google Meet and Zoom for video interviews, which is imperative in current pandemic times.
  • There is no way to configure different access for different users
  • Scheduling functionality has bugs, and very often one needs to go directly to Outlook or Google Calendar for scheduling interviews
  • Pricing is on the higher side, which can prove very expensive for smaller companies
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The referral process for people to add their referrals to HubSpot is a great feature and allows our Recruiting team to track the timing of referrals.
  • When interviewing candidates Greenhouse allows you to customize the questions that your interviewers ask.
  • I personally like the fact that I can have Greenhouse up while interviewing and take all my notes right in the application.
  • The UI of Greenhouse can be confusing when you start and the tutorials aren't in-app or all that helpful.
  • Bulk updating approvals on jobs can be really time-consuming because you have to do it manually.
  • There are plenty of canned reports but it would be nice if you could customize more of the reports.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Organize job requisitions and resumes with pertinent information.
  • Schedules interviews with candidates and integrates with calendar softwares.
  • Sometimes there are bugs with the calendaring system that can be resolved.
  • Specific nuances in workflow.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ensuring hiring process is equitable.
  • Dashboards to provide a data-centric approach to hiring goals.
  • Best-in-class mobile experience.
  • More integrations with 3rd party tools.
  • Spam filters occasionally flag legitimate emails.
  • Option for self-hosted service for heavily-regulated customers.
March 15, 2022

Great ATS

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Applicant Tracking
  • Interviewer Scorecards
  • Streamlining Candidate Experience
  • More focus on core competencies
  • Better visibility about candidate lifecycles
March 15, 2022

Recruitment with ease

Mitul Sampat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Custom workflow for approval and review at all levels
  • Meaningful alerts and status updates
  • Profile tracking and referral management
  • Does not have comprehensive steps post selection or rejection of candidates profile
Tanner Walters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It simplifies and organizes the referral process. I don't have to email HR to refer employees anymore.
  • I can track where referrals are in the interview process very easily, so I don't have to ask anyone about the status of a referral (which can sometimes be awkward if a friend isn't moving forward for whatever reason).
  • It's a great way to organize pre-interview tests (like writing or skills tests) and we can access and grade documents easily.
  • There could be better functionality for explaining why referrals didn't get through. For example, a potential employee that chose not to take the job would be marked as "rejected" even if that wasn't the case.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Notifications when an action is required
  • Nice dashboard to see the volume of candidates and indicates if an application has been submitted for a period of time and not reviewed
  • Centralizes interview/candidate feedback through the use of scorecards where other stakeholders in the hiring process can view
  • Sometimes it's necessary to look up candidates after they have been moved out of my dashboard. I find it hard to easily search for those older submissions, but that may be more of a training issue internally than an area of improvement.
  • I am not leveraging all features that Greenhouse offers, so I can't speak to other specific areas of improvement from the Hiring Manager side. It handles what I need in order to vet and keep the status of candidates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Integrating interview guides with candidate scorecards and ample notes sections
  • Reminding me to fill out score cards within a designated time period after an interview
  • Embedding candidate's resume and cover letter into the scorecard for easy access
  • Quick copy for referral links to send to candidates
  • The ability to make rubric rating type questions with section headers required in score cards.
  • An easier way to track referrals and get better updates about where they are in the interview process.
  • Better integrations for scheduling interviews between candidates and multiple interviewers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Analytics
  • Recruitment Facilitation (end to end)
  • Historical Data and Record keeping
  • Candidate and HR Team Experience
  • Search Navigation - sometimes difficult to navigate and find all resources at the drop of a hat but the CS team is AMAZING and there to help you through any questions or support needs live.
January 05, 2022

Do not recommend

Score 1 out of 10
Vetted Review
Verified User
  • Integration with Slack.
  • Basic actions, such as reviewing pipelines or scheduling interviews, take too much time.
  • Difficult to navigate, implement, and validate customizations
  • No customer service.
  • Mobile application is not functional.
September 23, 2021

Greenhouse, Reviewed.

Amanda Moya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Track application progress
  • Provides an index of job listings
  • Intuitive User Interface
  • User Interface could be streamlined
  • Several action items within the product lead to the same spot, they are redundant.
  • Not aesthetically pleasing.
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