Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
Groove Manages Your CRM For You
Groove is the BEST!
Groove from this Account Manager's Perspective
Highly Recommend!
Allows me to work smarter!
Love Groove, can't live without it!
Groove is pretty groovy
Outstanding Productivity Solution Tightly Coupled with Salesforce
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and …
Love groove!
Groove Law Firm from RC
Great for insights and analytics in order to drive efficiency at work!
Groove's ease of use can't be beat!
Groove review from an SDR
Groove helps me to acquire more clients.
Awards
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Pricing
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Groove, a Clari company?
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Groove, a Clari company Downloadables
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Reviews and Ratings
(966)Attribute Ratings
- 8.9Likelihood to Renew33 ratings
- 9.1Availability5 ratings
- 9.1Performance5 ratings
- 8.7Usability542 ratings
- 5.3Support Rating145 ratings
- 9.1Online Training4 ratings
- 4.9In-Person Training2 ratings
- 8.6Implementation Rating13 ratings
- 7.5Configurability6 ratings
- 9.1Product Scalability5 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale3 ratings
- 9Vendor post-sale2 ratings
Reviews
(101-125 of 706)Great service!
- Mail sync
- Event sync
- Use the alias to sync the e-mails
Groove, As promised
- Easy to add contacts
- Integration with outlook
- Premade email templates
- Automatic email sendouts on scheduled days
- Integrates well with Gmail
- Easy to organize prospect lists
- Integrates well with Salesforce
- Ability to communicate well directly through Groove
- Downtime sometimes
- Eliminates contacts automatically sometimes
- Sometimes it doesn't record in salesforce
Groove, a great Sales Engagement Platform!
- Very easy to choose from thousands of email templates my company has
- Easy to see when someone has opened your email and where from
- Sending email blasts
- When tracking emails (i.e. where someone opened them/ what time) sometimes the feature is not accurate and lags
- I wish the tracking email function told you which email address opened your email (i.e. if the email was sent to multiple people) instead of a generic "opened ____ hours ago"
Customer Success Manager
- Meeting scheduler that can be customised
- Email templates
- Quick reminders on the coming activities
- Logging and synchronising all the activities
- The email templates started looking cropped
Email tracking at its finest
- integrate with Salesforce, linkedin
- quickly logs to the right person when I am sending an email out of my gmail
- sending mass emails
- the interface for flows can be annoying. I wish it was a drag and drop type interface where I could easily move prospects in and out of flows, and steps.
Groove is groovy
- mass emails
- log things in Salesforce
- provides insight into who is viewing emails
- logging things in Salesforce is sometimes a little iffy
How Groove Improves your Customer Relation
Also, reach out to customers with low interaction and usage at the ThousandEyes platform.
Using Flows and templates every month to identify new contacts reacting to emails and if that's a low usage customer, engage with meetings to progress
- Easy to use and create Templates
- Flows are easy to create and understand
- keep record of what happens to the email
- have the possibility to set activities per day.
- Editing tools for HTML embedded to emails body
- Integrated tools for visual elements to use
- A way to Recall emails in case of an email correction
I love how I can set rules to automate email progress.
Go For it!!!
- Integration with Salesforce. Very Helpful!!!
- Creating commonly used preset templates.
- Emails tracking to see who has opened your email or how many times. This is very helpful for follow-ups with clients.
- To be honest, I don't have any as of now! I am loving it!!! I like all the features I am using and don't have any problems. I am still yet to try out more features so can't complain.
- Integrates with email to track opens and link clicks
- Allows quick and easy entry of new contacts and puts them directly into Salesforce
- Allows batch email sending, including personalization for each email
- This product loses connection with email occasionally and needs to be logged back in
- Sometimes does not integrate fully seamlessly when adding new leads or contacts in via email extension
- Is sometimes a bit clunky in terms of integration with Gmail specifically; may work better with Outlook, but haven't used it with that product
Booking meeting with multiple internal resources for an outside prospect has never been easier.
- coordinate calendars for multiple users via one single link
- streamlines meeting coordination and bookings
- We moved to Outreach against my suggestion because it appeared to have superior email campaign management.
A must have tool for all client facing roles
I use it to understand how many emails I wrote, how many of those were opened and by whom, whether links were clicked on and documents opened or not. Also I organize my meetings and calls with the feature that allows to show my availability and set calls only at the time I'm free
- Email activity tracking
- Follow up on mass emails
- Calls planning
- UX for setting calendar availability is a little not too intuitive
Groovy Tuesday
- Outreach
- Communication
- Efficiency
- Follow up
- Automation
- Adding flows
- Helps me document my activity
- Saves me time from having to manually recreate actions in CRM
- Allows me to better manage my client communications
- Sometimes there is a bit of a lag in actually sending the email when I use Groove
- A quicker interface would be helpful
I Love Groove
- saves me time when sending emails
- easier to book meetings
- Gmail and Salesforce integration is great
- calendar scheduler oftentimes doesnt include a phone number on the meeting invite
- a feature where flows automatically send once a contact is added
Groove = Efficiency
- Prospecting efficiently
- Automate my outreach
- Time management
- Uploading contacts can be difficult
- Data doesn't always upload correctly into the flows
- Mass outreach sometimes isn't effective
-Book more meetings - Having Groove flows run throughout the week has helped me schedule meetings
-Time management - Despite having a busy day full of meetings, Groove enables me to still get the volume of touches needed in my day to be successful
ONE SOURCE TO RULE THEM ALL!
- Tracks to Salesforce.
- Automates the process.
- Identifies the hand raisers.
- Stop being so good so others can get a piece of the pie.
Groove is a very solid choice!
- Scheduling
- Email engagement tracking
- Creating cadences or flows
- Importing contacts
- Scheduler within Gmail can sometimes be buggy
Just didn't work for us
- Overlays with Salesforce
- Allows me to track how much outreach of different types I do
- Logs things to Salesforce
- In my experience, it only works some of the time
- Outbound calls are often flagged spam
- It my experience, it does not accurately track open rate of emails
Groove Review - Great Tool
- Organized visualization on contacts I'd like to reach out to in my weekly and monthly sprints
- Good set up for strategizing who I have or have not contacted and logging those outreach metrics through Groove and Salesforce simultaneously
- Keeping my cadences organized, simple, and efficient
- I wish it was a bit more thorough in cadences, but there are no real issues here that I would need to write home about
- Consistency in staying logged in sometimes which in turn does not let me log calls through Salesforce, etc especially if I don't notice
Feeling Groove-y?
- Email outreach
- Call down
- Analytics
- Mobile app functionality
- Improved integration with LinkedIn
Groove is Super Groovy!
- Great at tracking email opens
- Great for staying organized with campaigns
- great for organizing different lists of prospects or groups of people
- Wish it was a little easier to add folks to campaigns
- easier way to reach out to different contacts at the same company
- can become overwhelming if doing too many campaigns
Groove at the Frontline Level
- Campaign design
- Ease of repeatability
- Integration with other systems
- Sharing flows
- Stopping flows
- Having multiple people own the same flow
Groove for sales and marketing roles
- Automates and speeds up blanket communications
- tracks activity and engagement
- Solid integrations Google and Salesforce
- rapid support response
- i've used groove for years and still don't understand the use case for Spaces
- Can be ocnfusing to sort through shared templates
Simple Automation that brings results
- Automates email outreach
- Provides analytics in real time
- Allows for customization within cadences easily
- Emails opens are not always accurate
- Adding multiple documents to emails is a slow process
- More AB testing options would be ideal