Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
Groove Manages Your CRM For You
Groove is the BEST!
Groove from this Account Manager's Perspective
Highly Recommend!
Allows me to work smarter!
Love Groove, can't live without it!
Groove is pretty groovy
Outstanding Productivity Solution Tightly Coupled with Salesforce
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and …
Love groove!
Groove Law Firm from RC
Great for insights and analytics in order to drive efficiency at work!
Groove's ease of use can't be beat!
Groove review from an SDR
Groove helps me to acquire more clients.
Awards
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Reviewer Pros & Cons
Pricing
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Groove, a Clari company?
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Groove, a Clari company Downloadables
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Reviews and Ratings
(965)Attribute Ratings
- 8.9Likelihood to Renew33 ratings
- 9.1Availability5 ratings
- 9.1Performance5 ratings
- 8.7Usability542 ratings
- 5.4Support Rating145 ratings
- 9.1Online Training4 ratings
- 5In-Person Training2 ratings
- 8.6Implementation Rating13 ratings
- 7.5Configurability6 ratings
- 9.1Product Scalability5 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale3 ratings
- 9Vendor post-sale2 ratings
Reviews
(126-150 of 706)Super Easy to Use for Email Templates & Email Tracking
- Salesforce tracking
- Email Templates that are easy & customizable
- Email scheduling
- Team sharing templates
- Templates can include links, pdfs & merge fields
- I wish that Groove linking attachments (like pdfs & other files) in emails was easier. I think there is a file size limit that limits the documents that you can attach & what will link in Salesforce.
- Formatting Groove templates are sometimes hard. If I have text that I want to paste into a new email template I am creating, the font, spacing & overall look won't be the same in the live email after I create it.
Good to have if you're using Salesforce
- Easy to use
- Good reporting
- Great integration with gmail and salesforce
- Groove could have more videos to learn more about its features.
Great Product one you Customize!
- Outbound Campaign Tracking
- Scheduling and Calendaring
- Data Cleaning/Enrichment
- Account Level Integration
- Customized Reporting
- Buyer Intelligence
Groove had stepped up our sales overnight!
- Creating Flows
- Data showing who opened emails
- Makes tasks easier and quicker
- Go through a list of calls very quickly
- I would love to see carrying the message over in the LinkedIn integration section, instead of having to recreate a custom message for each connection
- Would love to have a point person to contact for questions instead of having to email
- Other than minor things, everything is great
Honest Review of Groove.
- combines SFDC together
- Keeps history of every email send to customers
- Can create templates and use
- workflows are not simple to follow
- separate window tabs would help
Groove and how it made my job easy.
- Scheduling
- Calendar Management
- Email Notifications
- Sending Email through Groove
- Calendar View on Groove
- Integration with multiple CRMs
Groove is the best tool for mass and tracking communication
- Mass communications
- Follow up organization
- Email tracking
- Call log categories
- Email style
Groove - The Best Sales Engagement Tool
- Very easy to log in and see what is due that day
- Love how easy it is to see my activity for the day, week, month, etc
- Shows prior engagement with the prospect you're reaching out to
- Very easy to make calls straight from the application
- I tend to get an error message every once in a while which completely shuts me off from using Groove
Groove at a Glance
- Meeting Link, Easy to book meetings for Prospects
- Integration with Salesforce, easy to input prospects into cadences
- Team Cadences, used by my team and easy to make changes
- Pricing, Groove tends to be more expensive than other tools
- User Case Studies
View on review
My team uses it for tracking emails.
For campaigns
For mail acknowledgements
Lead handling process
Renewal reminders
SFDC integration of data
- Groove helps in setting important reminders, which if missed may lead to huge business loss
- Groove campaigns are such big time savers that it helps utilise the time of team for quality work instead of monotonous work
- It helps decipher the interest level of customers via tracking feature
- The integration with Salesforce helps keep track of the tasks and saves duplication of work
- Campaigns should be possible for contacts outside of Salesforce. That will help reach out to more contacts.
- Sometimes its tough to understand if the tracking counts our own company domains also. If there is a breakup of the views it will be helpful
Its not so appropriate when a customised template is to be used.
Groove - a great product.
- Automate the sending of emails
- Keep track of activities on each person
- Visibility in to other people from my organizations emails
- Be able to unsend emails
Into the Groove
- Email tracking
- Showing account engagement
- Building contacts
- Make it easier to build mail cadences
Grooving In The Groove.
- Ease of use. I am able to quickly write out an email template and save it for the next use.
- Workflow. I am able to get into a steady rhythm with regards to contacting and then emailing my target audience. I can even email while I am on the phone, which makes it easier to have conversations without interrupting the client.
- Analytics. Being able to see the percentage of clients who opened our emails, and figuring out what works and how to get adjustments for future campaigns.
- More automated options.
- Salesforce and Groove deeper integration.
- Being able to share information out more broadly outside of Salesforce.
Groove gives me the tools to validate experimental messaging and strategies quickly with confidence
- I used templates to make sure we're operating with the same language when connecting with customers
- I use Flows to integrate with Salesforce and reach targeted audiences while working with experimental products
- I use the calendar function to book meetings between customers and multiple teammates
- I use the reminder function to keep my inbox clean and my workflow organized around do now and do later tasks
- Groove's integration in Gmail is decent, but still a bit rudimentary.
- The calendar scheduling function needs improvement: it's a little clunky and easy to make a misstep while difficult to go back and correct
- Sometimes the Salesforce integration is glitchy and it's hard to diagnose why. Would love a better diagnostic feature here.
Actionable and Easy to Use Sales Automation Tool.
- Automate emails.
- Organizes my sales prospecting efforts.
- Automates the creation customized emails.
- visibility to management, could use a better overall dashboard.
- more detailed integration to salesforce.
- auto email headlines such as first name in email headline.
Get time back to do what's really important
- Mass emails templates and follow up
- Seeing who has and hasn't read my emails when I'm waiting on a potential deal to close.
- Quickly access a dialer to make my calls and keeping track of my outreach.
- I would love to have some lunch and learns or some type of training to learn new ways to use the product. It's been a year and I only know the few ways I've always used it and I'm sure I'm just scratching the surface.
- I'd love for it to be easier to import a list of people to email.
Great product. Needs to be trained to utilize.
- Keeps me in touch with all prospects.
- Helps me to eliminate non interested prospects faster.
- Pipeline is more efficient.
- It will report some contacts that nothing was sent so, my PC gets loaded.
- Would like a lesson with examples. Would be great if I could get a one-on-one with a pro who could hear my needs and tailor a Groove for me.
Groove - A Great Outreach Tool!
- Tracks email campaigns.
- Allows you to quickly and efficiently get large amounts of email out.
- Allows you to create workflows for future outreach.
- It can be tedious to update all fields of campaigns, making it an easier process would be nice. A drag-down option is a potentially or easier way to move from one field to another.
Increased work productivity.
- Creating email templates on the go.
- track email activity and update the same on Salesforce.
- Create customer contacts via extension and update on Salesforce.
- The UI is not user friendly and took sometime to understand or get used to it.
- Tracking of emails. If a thread is being tracked and updated on Salesforce, an indication of the same on Gmail will help.
Business Support with Groove.
- Significantly less manual work to manage a large pipeline of leads and opportunities.
- Groove has automated manual work that should have been gone years ago.
- Implementation hurdles.
- Significant amount of time in working properly and with our other systems.
Groove - Save time on Activity Tracking in Salesforce
- Meeting Scheduler - shows our availability and allows our clients/partners to book meetings with us
- Log Activities to SFDC - with just a few clicks you can share the activity to the opportunity in Salesforce
- Groove Analytics - a dashboard that shows your activities for the day, week, month, or quarter. It also shows as a percentage of the emails that are opened and the links that are clicked
- Being able to add a new contact record to Salesforce by simply attaching the activity to the opportunity
- Being able to log meetings that occur based on clients/partners using the meeting scheduler link your software provides
- Being able to share leads to AWS/Microsoft using Groove i.e a connector that allows me to share to the APN/MPN
Best Software Purchase
- Groove templates
- Email Marketing
- CRM Intergration ( Salesforce Information Integrating into email templates)
- Workflow Management
- A Desktop Application would be helpful
- Less Updates
- More automated options other than email templates
- Alerts or reminders for appointments not followed up on
- Alowing Salesforce and Groove to be more intergrated
Increases Productivity - Decreases Frustration!
- Email tracking
- Email analytics
- Scheduling
- Email folders
- API/Salesforce connectivity
- Loading times
Increase productivity while saving value selling/servicing time!
- Templates - very easy to use
- Scheduler tool - convenient and integration with Zoom/Teams is awesome
- Activity performance is great to monitor daily & weekly
- Providing open ratios is great too!
- Salesforce integration to move to Groove settings without having to go through activity performance first (unless it's a user error)
Groove for EDRs
- Statistics
- Outreach
- Automation
- LinkedIn connection finder can be shotty at times