Groove, a Clari company

In reaching out to mass contacts but ensuring that the message is personalised

Groove has been exceptionally helpful in helping to track and maintain sales activities. I actively use flows, import contacts from Salesforce, and have a prospecting/follow-up plan each day.

It is very good to manage accounts and have a track of all their activity. Also setting meetings with them is fantastic.

I used the flow feature and added a couple of clients to an email flow. The flow will automatically send another email if the client hasn’t viewed the original email. I had a client respond back to the second auto email asking to set a meeting. With 300+ clients, it’s hard for me to remember when I need to follow up/send another email. Having a system that reaches out to clients for you is a huge time saver!

Groove is well suited for almost all SDR workflows. I live in Groove, it helps with all my outreach. Email and call outreach is made a lot simpler with Groove. LinkedIn outreach isn't offered - if it was, that would be a major improvement. If SDRs are doing a lot of email and call outreach but not much LinkedIn outreach, Groove could be the perfect system.

In my previous jobs I spent a lot of time with email outreach and I was never able to track if that email was opened or what time of day it is opened. I was not able to upload a list of contacts and schedule to send them off, for all the reason mentioned I have to say I really love using Groove!! It gives me insight into open rates, it gives me times of day it was opened so I plan my response rates better.

This is well suited for sales development teams because of the high volume of touchpoints and contacts that SDRs make every day. It's a great tool to make sure all prospects stay on your radar and we can easily measure success. It would be less appropriate for a account executive position because Groove allows users to avoid personalizing each email.

Groove is great for sales organizations and helps provide efficiency in a few diffrent areas of outreach. It is great for high volume email sends linkedin tasks and call volume.

I have used other tools (Outreach, Close.io, Salesloft, ect) and they all have similar features or functionality, the thing that stands out to me about Groove is the ease of use for the rep. It does not matter how many bells and whistles a product offers if they are difficult to use. I need the reps to implement the tool and use it as part of their day to day to make their lives easier and more efficient, Groove does that better than others. They also make it very easy for me to set up or change on my own without needing to be an engineer. Finally, the Customer Service is leaps and bounds better than most competitive alternatives. I have been very impressed with the willingness to help us if there is ever a need and I have never felt like a "small" customer to them event though our team is not very large.

It is great for an overall sales org, especially when it comes to BDR outreach and messaging. I like it from an AE standpoint, where you can copy and paste templates for outreach, easily schedule meetings, and monitor clicks and opens on your emails to more accurately measure if your messaging is hitting and engaging.

Groove is well suited when using flow to send the bulk email.

It does not allow to send emails to opted out accounts

Groove would be excellent for any form of customer contact. It is a great way to keep you on track with what is needed, whether it be an email or a call next for a particular customer. If you had to think about doing the actions needed by yourself, it would be impossible to keep up. Groove makes the lead touchpoints clear, and it also helps make us more effective as reps.

Well suited: Improved communication with the student population, with frequently results in work tasks been completed in a fraction of the time had there not been access to the groove software.
Less suited: At least in my current role is the knowledge management and live chat features. Most team members hardly use the mentioned features.

In sales, Groove is really well-suited. All the functionalities available with Groove are really helpful in managing pipelines. Honestly, I can't think of any scenario where it is less suited.

Groove has to be the best software for a medium to large sales team. It allows having multiple employees use easy software that simplifies outreach and provides order and structure. Since I began using Groove, I have seen how my numbers for opportunities have increased since I have a structure on my sales pipeline and do not need to write anywhere about how my pipeline is going. I don't think it would be that appropriate for account managers since they need a more specific an personal approach with their prospects, but for outreaching it works amazingly.

Groove is well suited for a max 500-person outreach; beyond that, bugs occur. This works for small outbound outreach teams or small teams, as well as internal company outreach. It is also a great tool for building custom outreach tactics, such as adding calls in between emails, templates, etc.

If you are in sales and have to reach a broad audience, Groove gives you the ability to tailor your bulk messaging for specific campaigns. It also allows you to track the links so you can see when and how long your prospects are engaging with your messaging. You can also respond within the platform as you are reading the messages.

Groove is best suited for using bulk email to reach multiple customers in a short period of time. It is certainly not suitable for use in emails that need a little more attention and exclusivity, however, if your database is all right with name, last name, company name, this can be done without any problem.

Groove is great at capturing activities automatically and logging those to Salesforce. This will provide valuable data to leaders to better understand engagement and effectiveness of their representatives. Groove can help to better understand email effectiveness and allow for users to change email behavior to get a better result. Increased efficiency with scheduling meetings with customers and reducing back and forth by using the scheduler tool.

I've used Groove, Outreach and Salesloft and Groove is by far the best one I've used. There is a bit of a learning curve, but once you get it down it's so much better than the other ones in terms of versatility.

I think it's the best software I've seen for this purpose, even though there is room for improvement

Great for scheduling meetings with clients, creating email templates for daily emails, tracking email open rates, viewing emails that are unread, and logging of emails to Salesforce so team members can pick up where I left off.

Customizable formatting in email templates isn't too great, particularly terrible when tables are involved.

Groove is well suited for SDRs and BDRs that conduct outbound communication via email and linkedin specifically. While I do not use this feature personally, it is my understanding that Groove is also a great asset for cold-calling of prospects as they have steps for that as well.

It helps get emails out even if you may not be online! This feature is great in case you have an important message or deadline to hit and you may either be too busy to send multiple emails or you can schedule it ahead before a vacation. It truly is a life saving item!

A scenario Groove is well suited for is reaching out to a hot lead. I am able to see if they share my link across the world. I can see how many times they open a link or email. It signals me to call them or send a specific targeted email if they are very active.