Groove, a Clari company

We use Groove to create a systematic cadence and follow-up process for our sales team. The goal is to have an easy process that's more-or-less automated, so management can have control over how to reach out and how often, when we communicate with potential clients. It allows our sales team to take the "thinking" out of what needs to happen next with a prospect.

We're using Groove to connect our emails to our CRM. In which we help our Quality Analyst to check all of the details from our email to Groove and to the CRM that we are using. Groove is a great help for us to see the notification if the restaurant partner's already replied to what we send to them.

Groove overall is a well thought out piece of software that has a bright future. The pricing is great for the value that you receive from the tool.

I use Groove to assist with creating and sending communication to my customers. Groove supports streamlining the communication process in an efficient and easy to use way. Groove allows me to easily check if my communication was received, read, replied, etc. Groove's platform is organized and easy to use. It saves me valuable time and assists with me adding value to my customers!

I use Groove for time consuming tasks such as email logging, outbound call logging, activity capture, and meeting scheduling without data latency or sync errors. It increases my productivity and drives Salesforce adoption.

The main piece is automation. Groove has helped me hugely in terms of automating outreach.

My role focuses on cold outreach, such as generating new leads and cold calling/texting our client population. Because of this, being able to load all the leads into the flow and blasting texts/emails away has been hugely helpful as opposed to manually sending out each message one by one.

We are using it to keep track of our daily activities in the Sales department. It helps us manage our time better for a smoother sale cycle which allows us to hit our numbers/goals and stay on track as a team and organization.

I use Groove for email, sms and call actions. I think manual sending of emails, typing of SMS, and entering phone numbers to dial. With Groove everything is automatic. Communication scope.

I use Groove to monitor the emails that I am sending to my clients. Checking if they were able to receive and read it. I also use Groove in monitoring the number of calls that I did on a daily basis, every 3 days, 7days and monthly record. I also use Groove for my email template. Groove was able to address the problem when it comes to monitoring everyday task through email and with the help of the other tools integrated with it.

We used Groove for the email attached to salesforce system. When it done not work it could be manually task to up load the all the email in to sales force & data entry need to be done. the use case are mainly dispute & uprate information of the business for the changes been done. on the account or SAP hana 4. Groove play a very vital role in the business it track down all the information from any one personal email to Salesforce. From acconto to any communication of overdue invoices & statements. We can upload image & any document to salesforce by using Groove.

Groove has really automated some of the processes --- sending emails that linked to work email and safekeep notes. We now spend less time doing manual work, say for example, Google sheet or notepad. It’s making documentation very easy for us. Thanks to its automated feature, we can work more efficiently and more organized.

It makes my work easier in finding information and giving the best result there is.

I used Groove to communicate with my customer or client thru email because sometimes, when we are trying to call them, and they don't have enough time to stay longer on their phone using Groove, we can still communicate with them and still have a chance to convert or having sales.

Groove help the team in a lot of ways, Mostly when tracking emails and conversation with the customer to the business email that we're using. It is a great way for us to track and check the conversation without compromising the integrity of the business. Groove really helps the team by taking notes and checking the last conversation they have with the customer. With that being said, this application is really necessary for us to work efficiently. I hope this application upgrades in much more ways connecting to other tools that we're using in the business. Sales of the team will be more efficient with the help of this tool.

Groove helps me a lot to monitor my email activity, and also it helps me to save more time at my work since some of our client or customer is not available to communicate thru call wo using Groove and email we can notify if our client is already view or open our email for them.

I used groove as a part of our tools to be able reached our customer via email and also its help us to notify Realtime its also help us to see if the customer already open our email and review the documents that we sent to our customer so we can notify as Realtime

We are using it on messaging the our partners. We haven't encounter any problem to use Groove. Groove is very easy to use. You can easily do what are the thing that is needed. We received all of the updates that we need from our partners. Groove is easy access to everyone.

The use of Groove makes everything easier because I can track the views on the email that I send to my clients. I use this as my leverage when contacting some of my unresponsive clients. groove also gives me the idea of acknowledgement because I can see when they are viewing the emails that I've sent.

Groove is the tool we use to track email sent to our customers. It allows us to see the history of the correspondence which makes it easier for us to accurately make decisions and how we can position our pitch. It makes the customers feel confident with our service since the information we are providing is consistent and personalized.

Groove is quite help full to me since it has some features that we can view if the recipient already viewed my emails, you will be able to see when and how many times they viewed it. There is also a feature that is quite helpful that we can log it or integrate our email thread to our salesforce software so that we can follow through our previous conversations.

Groove is an application that we use to have smoother transactions with our clients. Analytics helps us track our daily productivity and the option to remind us to email our clients. Tracking the activity gives us a signal when to contact our clients in a timely manner. Overall, Groove is a great application.

I use Groove to keep my daily communication with clients balanced and organized accordingly. I use Groove to help schedule meetings, send out news and resources and many other updates with my companies products and solutions.

At my organization, we use Groove to target specific user groups or contacts at our accounts. It is helpful for email and phone outreach and helps prioritize our time in each day. Groove is easy to use and helpful in Sales to complete outreach and collaborate with my team.

Groove is awesome. We use Groove to properly monitor the emails being sent as well as this helps us identify if the users that we sent the email to were able to open the email. It also helps give us the signal that we can move to the next step process as the users should be aware of the email that was sent. This is usually used on contacts and emails. Which makes life easier for us and we don't need to be left in the dark as usual users that we sent emails to usually reply.

We use Groove in everything we do on our sales process. It integrates well with another sales platform called Salesforce. It allows users like me to save email templates that can be used later for sending blast emails to our sales prospects. It also shows us how many times the email has been opened. It has a scheduler as well letting clients to book a meeting anytime and it auto logs the date on the calendar notifying the user or sender of the email. This tool saves users a lot of time which greatly impacts the productivity in a good way.