Groove, a Clari company

I use Groove every day to make outbound calls. I usually make anywhere from 40 to 70 calls each day. Before using Groove, I had to manually dial numbers to make calls. It was a total pain in the butt. Groove helps be manage my sales pipeline and makes me much more efficient.

We use Groove to support Marketing events and initiatives, but most importantly we use it to supplement Sales messages. We automate responses and flows to start people on a path of interest and continue the nurturing based on decisions or actions by the prospect/customer.

I use Groove to send out email templates and monitor/track how often the customer opens, clicks and replies to the emails. This helps me better understand which email templates work best, as well as which customers are actually interested and clicking on the links in my emails. It's convenient to see how often a customer opens my emails.

We have been using it to send emails using the custom templates within Groove. We also use the Groove analytics feature to check the engagement made by prospects over emails and how to better engage with them.

We use Groove to stay organized with our outreach to customers. It allows us to create Flows for different common scenarios (renewal notifications, for example) and saves us time in doing so. As many companies are doing right now, we are working on doing more with less, and Groove allows us to do so!

I use Groove daily for client/account management for my extensive client list. Tracking emails, activity, contacts, etc. Groove works seemlessly with Salesforce. Anything that can make entering data, follow up and tracking makes my life much easier. Handeling many clients, Groove definitly makes the task of data entry for Account management....much more managable.

We use Groove to track and monitor emails sent to both customers and prospects. This helps us to identify customer interaction and see who is and is not opening/ reading our emails. We also use the templates feature to share internally for other to use as well as taking advantage of the email scheduling feature for future correspondence with customers/ prospects

We use Groove daily in our department. Our main software is Salesforce, we have a lot of different employees visiting Contact Pages and emailing back and forth. We love Groove because it allows us to easily link emails sent through G-Mail to Salesforce (emailing from the SF pages is time-consuming and disorganized). Another favorite feature of Groove is Groove Flows. Groove Flows has had a huge impact on some of our tasks. We are able to save time and be more productive thanks to Groove.

The product allows you to keep customer information organized so you can manage your outreach better.

I personally used groove to sequence my leads and automate messaging. There are a ton of other features on it as well. One of my favorite is seeing how many times your prospects are opening your emails.

From my experience, we are absolutely frustrated with Groove right now. They are letting us down SO badly. They never engage or answer emails so, despite their promises. they are empty words. Everything is SO slow and doesn't even feel honest, never do they actually contact me or even tell me that will. Don't believe anything they say and then you won't be so disappointed when they fail

I use Groove to send a high volume of cold emails to a lead list. I use it mainly to sync my Salesforce leads directly into a Groove flow, which helps me move more quickly through my pipeline. A business problem that it addresses is organization of leads- for example, if an email bounces, it is removed from the flow email list. Also, if a client replies, it is also taken off of automation. It makes it much easier to weed out people and not make mistakes. I use it every single day.

Groove helps us send mass emails, track who is opening our emails, and serves as a way to create lists of leads. It gives us a great opportunity in seeing metrics that reflect the performance of different types of emails.

I used groove daily in my job, I sent flows comprised of texts and email campaigns to all my contacts at different touch points monthly. I use groove scheduler to schedule meetings with contacts and use the analytics to track my activity on a weekly basis.

We use Groove for Sales Automation and also strategic account planning and mapping. Groove helps us stay more productive, hold our reps accountable for their efforts and make sure we are reaching out to all of our account in our patch. We also us Spaces to strategize on our key target accounts.

I use it to do flows and love it. Great way to make my do easy and stay more active. It's pretty simple once I gather the list I want to target and I set a date and time I would like Groove to sent my email to. Keeps track of my bad emails which I can than use to follow with client.

Business Development - use to see who does and doesn't engage with content in emails. That way, I can ultimately choose where to spend my time and know who is worth reaching out to or not. The email tracking tool is critical for new business development and also for watching development of existing opportunities.

We use Groove to automate our Business Development process and streamline how we reach out to new prospects and clients we already support. Being able to put clients into a Flow and just click thru to send the emails really helps cut out the time that would normally be spent creating each email individually.

We use to Groove in our organization for email templates and it records emails in our software. I'm not currently aware of any issues regarding Groove that has been brought to my attention.

I use it to organize my communication with customers, get my prospect's attention, set up follow up cadences and also create master flow for the team to use consistent messagings. I also use Groove to track email open/clicks as well as call and log calls. Groove can pull and push data into saleforce to save my time

For Groove we track all out bound activity with calling, emails, meetings, and appointments set. It is a very comprehensive program that has increased our productivity by almost more than 50% as we weren't tracking everything before. It also allows us to see who is working and who is not so we can figure out what is going on with why some people may not be working as hard as others.

I use Groove for several things at our company such as email campaigns, calendar scheduling, task tracking in our CRM (SFDC), and email intelligence. As a Commercial Customer Success rep, I use Groove daily to manage my 150+ accounts to ensure that I am on track with my outreach as well as making sure my outreach is relevant.
Groove addresses the problem of not knowing how well our customers respond to our outreach by offering different ways to review insights. It also fantastically addresses the struggle of staying organized with daily tasks and meetings.
Every time I send an email, I am able to see when my email has been opened and where. When I create custom email campaigns, I can see how many opens, responses, clicks, exits, etc occur and even drill down to see which specific customer opened a message the most. This then becomes another tool for me to prospect an opportunity because I can see what this user is interested in the most. Another well loved ability is the calendar management feature. I can choose when my working hours are, narrow down long I need between meetings, and send a quick link to customers to schedule a meeting with me based on my availability.

Groove helps maintain contacts with current and new clients on a regular basis.

We use Groove as our primary sales enablement tool and it's been great. It's helped our sales team become more efficient and organized with their time, which has led to an increase in outreach and results. We've definitely seen an overall uptick in outreach and performance from our team as well as helped our management team better track specific sales campaigns and markets.

Personalization and tracking of mass email communication as well as integration with CRM.

Groove is used to maximize the efficiency of all of our employees. Its been a great tool to stay organized and on top of my responsibilities. I use it daily to schedule my email communication with clients, set up meetings as well as monitor the email reach out efficiency.