Groove, a Clari company

Groove is well suited for organizations and/or occupations that require a lot of outreach. I have used other platforms that hold email templates, but Groove is amazing because the integration across different platforms is extremely efficient — saving me time everyday! Another scenario where Groove would be well suited is for tracking the outreach you are doing. I love seeing how much activity Groove is helping me achieve regarding outreach (emails, calls, and texts).

I simply don't miss my clients anymore in terms of trying to catch them when I need to do a follow up regarding product sales, and even after sales. This is because, if I am unable to get an appointment time from them for next steps, I usually just use their viewing trend on Groove and come up with a timeline. Best tool for this specific purpose out of all the software we have tried before!

Groove is perfect in case such as sending emails to customer that you are handling on a given time. You can set up flows to properly send emails to customer accordingly. You can also link it to other tools like Salesforce that allows you to document the account through Groove

Groove has done everything promised and helped our sales teams continually reach out to their customers. It is easy to use, and setup.

Groove makes it easy to reach out to my clients on a mass scale by creating templates and placing clients in flows to best optimize outreach

If you are looking for a sales engagement platform that is completely integrated to Salesforce, Groove is the best. They make it so much easier than any other competitor I've used (and I've used them all!). With Groove, I can create a report on event leads and add the filter "View MY leads." At that point, I can send that report to all my reps, they can open it in Groove, and instantly add their leads to a Flow - no one else makes it this simple. You can even pull leads directly from the Campaign object!

From a data privacy standpoint, your leads never leave Salesforce. There is no separate database inside of Groove, so one less compliance issue to think of.

If you need tons of analytics directly in the platform, Groove isn't there yet, but they are currently in beta on some stronger analytics, but even with that they won't have the power of some of the more legacy platforms in the space.

Sales reps who using a standard phone dialing system will never be as efficient and effective as reps who use a system like Groove. Having the ability to send and receive emails and calls from a system like Groove allows for sales prospects to communicate more with sales reps. The closing rate of those sales are proving to be much higher.

Groove is easy to install and implement. User adoption is quick and does not require in-depth knowledge of marketing or sales messaging. It carries data between SFDC and itself. It allows for quick scheduling of meetings and reduces individual messaging between prospects and Sales.

I find that you do need to make sure you have a good process in place for what you want to automate and the various messaging/timing for each flow. However, this is true for any system such as this.

After extensive research and use of the major systems in the market area, it was an easy choice to use Groove.

Groove does an excellent job as a sales engagement platform. From tracking email activities and scheduling meetings to provide analytics features. The only thing it lacks is PDF tracking which sometimes is really required in a sales or marketing job.

Perfectly suited for customer success, sales and marketing! Useful for marketing blasts, sales reach outs and the overall monitoring of who is interested in what they are sending. If a sales person see's that their email is being opened multiple times by someone, that shows interest and is definitely something to follow up on!

great way to not have to email 150 to 200 1 by 1. make my day more effective to do other things. Emails can be very time consuming so with Groove I can concentrate of doing other activities to generation more sales for the company. ie. I can multi task.

Well suited - consistent outreach over a specified time Less appropriate - customized emails that vary by each prospect

It's based suited when I have multiple emails to send to a client that are different that are extensive in content. Groove makes it easier to just cut paste them through the templates that are in Groove.

Honestly if you are in sales, marketing, or anything customer service it is easily the best product around. If you are using it for developers then I think that would be the wrong place for it. But for any company that is selling something I highly recommend using Groove as it is so easy to keep track of everything that the company is doing for customer-facing employees.

Groove is great for organizations that use Salesforce as their CRM tool. It syncs flawlessly and has a very easy to use interface. We have a smaller sales team at my organization and it was a perfect tool for us from the onboarding experience to managing it on a daily basis.

Groove has been exactly what we needed for personalizing and tracking our mass communication with the students and families we work with. When we need to communicate to a large group, Groove makes it easy for us to make it individual and special to each person.

Groove saves my time in email communication by helping to add a scheduler and new templates. Also the Reminders option works well where in a few clicks you create reminders and receive them on timely manner.

Groove is a great option for someone who is using Salesforce and who is a heavy email user because of all the tracking and auto sync that happens that can make your life so much easier. Well suited for sales, or for someone who manages a huge amount of communications. So, please don't hesitate to try out!!!

This product is an easy plugin to use if you need to integrate or automate processes with Salesforce or other CRM platforms. It also makes it simple to input contact and lead data directly from email platforms instead of having to open Salesforce separately, which can be a major time saver if there is are many contacts being entered at once.

For sales professionals the ability to send a link via email to prospects where they can not only view your availability but the combined availability of other team members such as solution engineers, IT security, and legal who may need to be involved in a call is huge.

Groove is great for sending several emails at one time to multiple different types of leads. I can't really think of a scenario where I wouldn't like to use it, especially as a salesperson

I love getting access to hard data on how my communication is working with clients, and Groove allows me to do that better than any tool I've used before. Review collected by and hosted on G2.com.

Groove is a great tool to import a large number of contacts, place them into a suitable flow, run said flow and have full analytics on the success rates of your calls, emails, LinkedIn requests etc.

Doesn't accurately track and functionality is limited.

Groove is a great option for organizations looking to build a more robust revenue pipeline. It allows you to scale up sales activities to generate more business. The greatest part about Groove is that it is native to Salesforce and has very strong integration with the platform.