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Epicor Grow

Epicor Grow
Formerly Grow.com

Overview

What is Epicor Grow?

Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.

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Recent Reviews

TrustRadius Insights

Grow.com has become an essential tool for many businesses, providing a centralized platform to combine analytics from various sources and …
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Great Product

9 out of 10
September 15, 2017
We use Grow across the whole company. We use it to display daily metrics for individuals as well as departmental trends of the quarter and …
Continue reading
Read all reviews

Popular Features

View all 19 features
  • Customizable dashboards (33)
    9.0
    90%
  • Report sharing and collaboration (31)
    9.0
    90%
  • Multi-User Support (named login) (32)
    7.0
    70%
  • Formatting capabilities (29)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Epicor Grow?

Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.grow.com/company/contact-us

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Spotfire?

Spotfire® is a data visualization platform that utilizes predictive analytics. In addition to data viz, it includes data wrangling capabilities, predictive analytics, location analytics, and real-time streaming analytics. Spotfire® is a business unit of Cloud Software Group, formerly known as…

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Product Demos

Grow.com 2020 Full Product Demo

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

7.7
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

6.7
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

7
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

7
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.8
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is Epicor Grow?

Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions. According to the vendor, Grow’s data dashboards are the simplest way to unite data from hundreds of sources, including spreadsheets, databases, and SaaS applications. Additionally, the vendor says with Grow’s dashboard software, enterprise-quality data insights are attainable for any business.

Epicor Grow Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: Postgres
  • Supported: MySQL
  • Supported: HP Vertica
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API

Epicor Grow Screenshots

Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.

Epicor Grow Videos

Grow empowers businesses to become data-driven and accelerate growth with custom dashboards. Grow is the simplest way to unite data from hundreds of sources.
How business leaders and entrepreneurs are using data to grow their companies.

Epicor Grow Integrations

Epicor Grow Competitors

Epicor Grow Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.

Domo and Microsoft Power BI are common alternatives for Epicor Grow.

Reviewers rate Customizable dashboards and Report sharing and collaboration highest, with a score of 9.

The most common users of Epicor Grow are from Small Businesses (1-50 employees).

Epicor Grow Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Grow.com has become an essential tool for many businesses, providing a centralized platform to combine analytics from various sources and create easy-to-read dashboards. With its ability to track sales numbers, users can effortlessly monitor monthly and yearly sales goals, as well as individual product sales. This software has revolutionized the way companies visualize and measure different areas of their operations, including marketing channels, list health, and course performance. Users appreciate that Grow.com eliminates the need for spreadsheets and development resources by pulling data from disparate backend systems and generating comprehensive reports.

One of the key strengths of Grow.com is its versatility within organizations. Different teams utilize this software to analyze specific data relevant to their respective areas, facilitating data-driven decision-making across departments. By aggregating data from various sources into one centralized location, Grow.com solves the problem of scattered information, saving time and streamlining analysis processes. The software allows users to measure submittals on a weekly and monthly basis, track clients' revenue, and even manage revenue when working with multiple clients. With the ability to pull metrics from over three sources, Grow.com provides businesses with a comprehensive view of important data in one place.

Additionally, Grow.com stands out for its successful integration with ERP systems. Many users have reported that previous difficulties experienced with other similar solutions were resolved by implementing Grow.com's seamless integration capabilities. This compatibility ensures that businesses can efficiently access and analyze crucial data from their ERP systems within Grow.com's user-friendly interface.

Overall, Grow.com has proven itself invaluable for companies seeking efficient ways to monitor performance, track sales goals, analyze data, and generate insightful reports. Its ability to centralize information from various sources while providing user-friendly dashboards makes it a game-changer in the realm of business analytics software.

Highly customizable: Users have praised Grow.com for its high level of customization, with multiple reviewers stating that they appreciate the ability to tailor business intelligence graphics to their specific needs. This feature allows users to create visuals that align perfectly with their unique data analysis requirements.

Intuitive user interface: Many users have highlighted the intuitive and user-friendly interface of Grow.com. Reviewers mention that even those with minimal experience in databases or SQL can easily navigate and use the software effectively. This user-friendly design ensures that users can quickly find features and perform tasks efficiently, saving them time and effort.

Responsive customer support: The promptness and helpfulness of Grow.com's customer support team are highly regarded by users. Multiple reviewers have mentioned how they appreciate the responsiveness and willingness of the support team to assist whenever issues arise or questions need clarification. Having reliable assistance ensures a positive user experience and minimizes disruptions to data analysis workflows.

Customization Effort: Some users have found that customizing Grow.com requires more effort compared to other business intelligence tools, potentially making it a less user-friendly option for those seeking high levels of customization.

Lack of Advanced Analytics: Grow.com has been mentioned by users as being behind the curve when it comes to advanced analytics. This may limit its appeal for users who require more sophisticated data analysis capabilities.

Limited Customizability on Complex Graphs: Users have expressed a desire for more customizability, especially when it comes to complex graphs. Some reviewers feel that the current level of customization options in Grow.com is not sufficient for their needs.

Users frequently recommend the following actions when using Grow:

  1. Take advantage of tutorials and customer support: Users suggest utilizing the tutorials and customer support provided by Grow to learn how to use the tool effectively.

  2. Utilize all the tools provided by Grow: Users highly recommend using all the tools offered by Grow for dashboarding and analytical needs. They also suggest attending the Data Driven Summit for more insights. This recommendation is particularly beneficial for small to medium-sized companies and those whose leadership wants to actively view and create metrics.

  3. Learn how to create reports and utilize the trial period: Users advise taking the time to learn how to create reports in Grow and fully understanding its capabilities during the trial period. They also recommend assigning a clear person responsible for running the Grow dashboard and making updates as needed.

These recommendations highlight the importance of learning, utilizing available resources, and maximizing the use of Grow's features to meet analytical needs effectively.

Attribute Ratings

Reviews

(1-25 of 33)
Companies can't remove reviews or game the system. Here's why
December 27, 2023

Highly recommend Grow!

Haleigh Doherty | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Grow is our main business intelligence tool, used for data analysis, analytics and dashboards. We use it to report on macro and micro business data points such as sales performance and marketing trends. It is also used to communicate out data and analytics to the company. Overall it is a great tool and I would highly recommend.
  • Provide easy to read and filter metrics
  • Easy to connect to CRMs and other tools
  • Quick adaption
  • Formatting dashboards can be annoying with trying to get all the metrics in one page view
  • Unable to move the order of reports when creating datasets
  • Limit on how much data you can put in
Grow has been a huge plus to our organization and my work. It is very easy to create datasets and metrics from those datasets that are easily available and filterable by other users. As the first BI tool I have used and helped set up it has been so easy to learn and excel at, couldn’t imagine my work without it.
Thomas (TC) Riley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Grow is used by MarketScale for all data visualization requirements, specifically KPI dashboards. These are deployed for every department and business unit at MarketScale, in addition to having a dashboard for each of our clients. Grow allows us to easily build and maintain KPI dashboards from hundreds of data sources, while making it easy for less-technical users to build metrics.
  • Scalability.
  • White-labeled option.
  • Ease of use.
  • Increase integration count, instead of scaling back.
  • Better support on specific API issues.
  • Continue advancing full dashboard filtering/grouping abilities.
Grow is an incredible tool for a business like us that requires hundreds of dashboards and thousands of users, each with specific and varying access requirements. Since we have ~150 client dashboards, each of those needs to be restricted with a 'View Only' permission for those specific client POCs. Similarly, we have ~50 internal dashboards that different employees/departments require access to, with varying levels of access.
Grow makes it incredibly easy to share a URL with our clients and have them easily access just their dashboard. Many other data visualization platforms have a per license payment structure, which just wouldn't work for us. With unlimited users from Grow, we are able to accomplish everything we need in terms of scalability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is a great product for our company, as it allows us to create powerful visualizations from our data in an intuitive software that is not too difficult to use despite its complexity. We use it to host our own dashboards as well as those of our clients and it works for us without creating too much complexity across all of these.
  • The support team is awesome.
  • There are plenty of training resources online to be able to learn the software.
  • You can integrate with other platforms that are out there to be able to funnel your data into it.
  • Filters could be improved.
  • The price is pretty high compared to other options out there.
  • SQL options could be more powerful as well.
Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is an excellent tool to assist companies in being able to aggregate and manage their data, as well as to develop new business strategies from this data. It helps our businesses be able to make informed decisions based off of data instead of gut decisions.
  • This tool is relative easy to customize.
  • The default tools for Grow.com are very useful.
  • Managing the team and users are easy.
  • First getting everyone up to speed on the software can be a bit difficult and take some time.
  • There are not as many resources online for this software than others.
  • There are certain analytics that are missing.
Grow.com is well suited for most organizations because most do deal with data and analytics for making decisions. If you have a business that generates any sort of data, as most do, you should look into using this software depending on what you need to do with the data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is being used to manage our data and report on many different types of data. It helps our business make strategic decisions but spend less time aggregating and reporting on data so that we can be more productive. It helps us solve our business problems by driving decisions with data. It also helps us to visualize our data.
  • Visualize data.
  • Data migration.
  • Drag and drop.
  • Interface.
  • Learning curve.
Grow.com is suitable if you have a lot of data and need to perform data migration and calculations, as well as data visualization.
Thomas Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is used by my organization to help companies develop real-time insight into their company's data. It is used across the organization in an effort to help with coordination and to improve management [decision-making]. The software does a good job of making available visually appealing visuals in a way that all can understand.
  • Grow.com is easier to customize than most other BI tools.
  • Grow.com's default charts are well chosen.
  • Grow.com is easy to manage and implement.
  • Grow.com takes more effort to customize than other BI tools.
  • Grow.com is not as well known, so self service set up is more difficult.
  • Grow.com seems to be a little behind the curve with advanced analytics.
Grow.com is well suited for companies that want to get their feet wet in the business intelligence space, but don't want to devote a lot of resources to the [options upfront]. Grow is well suited for companies that want easy, shareable data visualization that has analysts well versed in SQL queries.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is a great tool that we use for data analysis and decision making. Almost our entire organization uses it to some extent, some just for entering the data, and others for making analysis. It helps us to manage our data and make better decisions and report.
  • easy to use
  • simple to navigate
  • brandable
  • finding settings
  • integrations
  • trial
Definitely. well suited for larger organizations. Smaller organizations may not need this tool as much. It depends on where you store your data and what integrates with it as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is being used by our organization to analyze data and make data driven decisions. Most of our entire organization uses it because we have different dashboards for each section of our team to analyze certain data that is within that part of the company. It solves the problem of aggregating data everything that we have in one place.
  • Easy to use.
  • Aggregates data.
  • Expandable features.
  • Integrations.
  • Autocomplete.
  • And SQL.
It is well suited for any company who has a large amount of data that they want to be able to analyze in one place without a lot of effort. Grow.com makes it easy to integrate all of this data into one place that can be analyzed easily. If you have only a tiny bit of data to look at, or need tons of customization, it might make more sense to create your own platform.
Thomas Soerenes | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Grow.com as a way to combine analytics from various sources on easy-to-read dashboards.
  • Combine data sources such as Bronto click-through-rates with Google Analytics revenue.
  • Visualize data.
  • Offer many different connections/sources.
  • There are limits to what data can be shown, but that has more to do with the various APIs than Grow.
  • The pricing structure is less-than-ideal.
  • If a source/API disconnects for some reason, it's time consuming to get it to work.
We use it as a way for different departments to show data to others (VPs etc) that is easier to digest than spreadsheets.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Grow across our entire organization. Initially, we used it mainly in Sales Ops, but have since extended its use across CS and Marketing as well. As a growing startup company, we need customizable reporting that gives us quick and accurate insights so we can pivot our approach to product development and how we sell the product.
  • Grow is very customizable, allowing us the build the BI graphics that really move our business
  • Grow has compelling visuals that help to digest information quickly
  • Grow has a great support team that has always been there when we need them
  • The navigation between different dashboards is not very clean and impairs the effectiveness of live presentations
  • The graphs and visuals are good, especially for small businesses, but it doesn't take it to the next level for us and really wow stakeholders
  • There is no preview option to understand how the dashboards will present on different devices making it difficult to anticipate sizing for presentations
Grow is great for building reports, throwing them up on a screen for teams to view and track as they work and for small groups to analyze data for making short term business decisions. While the visuals in Grow are good, they fail to make the kind of impact that makes for great boardroom presentations. Fonts are not very customizable.
Ian Nate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For companies looking for a fully featured business intelligence platform, I'd keep looking. However, when you know what you're getting—easy and quickly visualized data, primarily for marketing and sales, then Grow is really going to shine. It's simple, easy to use, easy to integrate, and looks pretty darn good. It's still relatively new, so there's some catching up to do, but it's really solid as a dashboard platform.
  • Visualizations are really solid. It's extremely well designed and laid out.
  • UX and UI is fantastic. Gives you exactly what you're looking for, and typically where you're looking for it.
  • Simple to integrate common platforms and pull data.
  • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
  • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
  • The functionality of being able to snapshot data isn't quite there.
Grow is very well suited for data visualization and dashboards. It is very slick looking—we keep our common sales and marketing KPIs on an array of TVs, and it's pretty. I like how they call and receive data, keeps everything really up to date. If more statistics or in-depth analysis is needed, Grow really isn't the right tool. If you want to display KPI data simply and beautifully, it's a perfect tool.
Kyle Garrett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Grow.com is used primarily by marketing when it comes to the architecture and building of the dashboards, but several other departments utilize the dashboards from a viewership perspective. Our CEO has told us he gets more insight than he ever has before in the history of the company. One of the main problems we were trying to solve it bringing in all of these sources of data into one central location for analysis.
  • Grow.com is very easy to use with minimum experience in databases or SQL
  • Most of the metrics are aesthetically pleasing compared to other competitors
  • They are continuing to improve and add more and more datasources as time goes on
  • Their pricing structure can be difficult as they charge for the peak number of metrics you have used over a given time
  • Some of the individual metrics are not as customizable as one would like
  • Using some of the spreadsheet functions take some learning and are not as intuitive as the rest of the product seems
If you are looking for a way to combine metrics from several different sources, Grow.com is an excellent source for that. It does not take much learning to get insight through visual representation of data. There are some great pre-built metrics in the big categories that can help anyone get up and running in minutes. Grow.com fits great with small to medium businesses who are looking for simple insight into their complex structures. The more complexity you have, some other tools might be a better fit, but Grow.com will cover the majority of business needs.
September 15, 2017

Great Product

Bobby Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Grow across the whole company. We use it to display daily metrics for individuals as well as departmental trends of the quarter and year. It allows us to aggregate multiple Salesforce reports in one dashboard to easily visualize the data.
  • Easy to learn and administer
  • Great customer success team
  • Ascetically clean and appealing
  • I wish you could filter by date range within Grow rather than having to edit the data source.
Works great for simplifying data for execs
Caleb Ross | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We utilize Grow as a way to connect multiple sources of data in order to deliver an easy-to-understand ROI report for our client partners. Previously we relied on each department within our agency to create independent reports. This lead to inconsistency in methodology and in the deliverables themselves. Grow has helped to reduce this friction.
  • Grow has a wide range of connectors, without having so many as to be cost-prohibitive.
  • The support team at Grow has been very helpful, which is necessary especially when learning about a brand new software.
  • More flexibility on the client-facing UI would be nice (the ability to lasso multiple metrics/widgets and move at once, for example).
  • Bulk date-range changing from the client-facing report.
Grow is very helpful for visualizing data from multiple data-sets. Think of Grow as Microsoft Excel on steroids with the ability to pull easily from multiple data sources.
Grant Rust | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We adopted Grow across our entire organization, to be the single platform to communicate important metrics and KPIs. We had previously struggled to combine important data from the many systems and platforms that we utilize inside of our business.
  • We like how easy it is to automate the reporting from our ERP, CRM, Front-End Sales System, Phone Analytics and more directly into Grow.
  • The mobile App for Grow is excellent and allows employees across 13 states to access the data easily and while on the go.
  • Great look and feel. We are flexible to show our data in a multitude of formats and styles.
  • Real time data.
  • I would like to see a steady stream of new styles and templates that would make it easy for us to keep our dashboards fresh and exciting.
Grow is an excellent fit for any organization that believes data, metrics and/or KPIs can be important in making your team better. If your organization is mining data from more than one system, then Grow will be a huge asset in making that data easily found, displayed and actionable.
Blake Eastman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using grow to help visualize every measurable area of our company. From marketing channels, list health, course performance. Grow helps create a snapshot of every area of the business
  • The support is very good. It very easy to get someone on the phone and everyone you speak to really understands the application.
  • The software is great. It connects with everything and is straight forward and powerful.
  • Sometimes it has an issue with very large datasets and the app slows down a little bit. Not the biggest issue though.
I think its perfect for anything related to marketing.
Dave Moll | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Grow to track and measure marketing metrics for our clients. These metrics serve as a reporting feature we can offer our client base. Grow is a very useful tool to track lead generation tactics and methods. We can determine effectiveness and measure success all on one screen.
  • Out-of-the box connectivity. Chances are very good (very good!) that Grow connects to all the tools you use to run your business. Most connections are as simple as login/password.
  • Reporting flexibility. Metrics can be anything from a simple number (You have 12 leads this week) to a complex graphical display of multiple reporting sources (Your 12 leads came from PPC, LinkedIn, Calls from this location, these three forms on your website, these organic search terms and that Twitter follower who re-tweets all your posts).
  • Reports are share-able without being editable. Sharing a report is as easy as sending a URL or exporting a PDF.
  • Dashboard styling is severely lacking. While the metrics look fine on their own, it doesn't take long before your dashboard can look like a Data Scientist vomited all over your monitor. Creating pages within a dashboard would be awesome. Adding sections with different heading styles and background colors would be helpful.
  • Dashboard layout. Re-arranging metrics on a dashboard is cumbersome. If the user could zoom-out, rearrange the metrics then zoom back in, it would make the layouts so much easier to manage.
  • Labeling data points. If I could only click on the chart and type my own labels . . .
Grow is a great BI tool for any company.
Gregory Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Grow is being used widely throughout our company. A big part of my role is to evangelize data-driven decision making across the organization, and Grow helps me do that by giving me a lot of flexibility in quickly setting up new metrics as well as in easily sharing the output with my colleagues to motivate their decision-making.
  • Ability to query an embedded SQLite database full of data integrated from disparate sources using a non-crippled version of SQL.
  • Ease of integration with cloud data sources.
  • Ease and flexibility in setting up charts from tabular data.
  • When data integrations perform poorly (e.g. not Grow's fault) it is hard to tell from the UI what operation I am waiting on and what the progress is. Furthermore, there is no way to manually cache/expire a big data pull that could be queried repeatedly after the fact while developing a metric. This can make developing new metrics against slower integrations somewhat frustrating.
Grow is very well-suited for the power user that wants fine-grained control over their metrics and access to raw SQL. I think it might also be well-suited for other use cases as well but I can't speak to them. I wouldn't necessarily preclude it for non-power users, I just don't know based on my experience.
John Lane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Grow to pull data from disparate back end systems to create company and client-facing reports. We just don't have the time to use spreadsheets and we cannot spare dev time to pull data. We have a long way to go, but this is a rare time when all stakeholders are in agreement on how to proceed.
  • Pull data from different systems
  • Advanced SQL queries
  • Charts, tables, and graphics
  • Better charts, tables, and graphics. Need a "Google Studio".
Matthew Racz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We initially looked into Grow to be our outsourced reporting engine to our technology as we continued to develop our own in-house solutions. Primarily, we used it to create customer-facing pipeline reports. Once getting the hang of Grow, we then began using it across the company's departments to report on sales activity and revenue, customer health, and other important high-level metrics.
  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
  • I really think Grow needs to consider putting on its roadmap the ability to customize the automated emails that are sent if you choose to send daily / weekly / monthly dashboards. We created dashboards for each of our customers, and the emails that are sent have a link to sign into your account, but our customers do not have an account. There was, and continues to be, a lot of confusion there.
  • Pricing is a little confusing. We have since moved to the white-label solution (super cool Grow has that), but I am not motivated to create a bunch of dashboards. On one end, the per-dashboard pricing is good because it forces us to be more intentional with our dashboards. However, because we use the dashboards for internal reporting with our company as well as reporting to our customers, we are now building our own reporting in our own tech to minimize our costs with Grow.
  • Love that Grow has some template metrics to use! Would love to see more of those, or metric examples from other companies using specific tools Grow integrates with.
Grow is useful when you know which metrics you need to report on. This is certainly less useful for companies who are in their earlier stage, but even as we are growing, we have to be mindful of how much work it will take to rebuild dashboards and how this may impact certain areas of our company.
Nathan McClellan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization is in six countries around the world and we use Grow to consolidate data and monitor each operation. Before we had Excel sheets that would link to an Excel sheet that would link to more Excel sheets. The old process was prone to errors and we relied on monthly reports that often came two weeks after the close of the month.
  • Simple, It may not have as many bells and whistles as some other products but I can do it myself and I don't need a dev guy.
  • Grabs data from so many sources.
  • We sometime have issues with the browser tab shutting down.
Good for small business who don't have an IT team.
Scott Allen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Grow to track sales numbers. It allows us to see where we are at on our monthly and yearly sales goals. We also track numbers of sales by individual products.
  • Shows up to date sales numbers
  • Shows numbers of sales of different product lines
  • Gives a snapshot of where individual salesmen are at compared to the rest of the company
  • Speed at which it pulls data from our database
  • One-click switching between tabs instead of two
  • Format columns smaller
[It's] good at tracking specific sales number on specific products.
Ross Ritter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This is a great way for us to see the performance of our sales teams and our partner growth. [Grow] is Allowing us to see metrics that matter not only to management but to the field level sales force.
  • MTD/YTD tracking
  • Partner tracking
  • Opportunity level tracking
  • Update speed is not real-time.
  • Sometimes the information is not always accurate.
Grow is a great way to to give access to sales activities and tracking in a one page format in which the information is constantly being updated.
Jolijt Tamanaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every single department has key metrics in Grow, and we look at them every day. We use Grow to make sure we're hitting our goals and pushing on the right levers to influence growth.
  • Super flexible so you can get most of your metrics in there.
  • It's really pretty so everyone likes looking at it.
  • It can be really technical and difficult to work with so most team members can't really set up their own metrics.
  • It can be really slow when you're trying to load a lot of data.
Any company that's serious about numbers, goal setting, and goal hitting should use Grow. So that's any serious company.
June 22, 2017

Grow is great

Rod Austin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Grow to merge different data points into one visual dashboard, mostly for marketing purposes but also sales and support.
  • Combining multiple sources and integrations.
  • 'Concierge' help to get things started.
  • Simple and intuitive UX.
  • Fewer emails reminding us that we're not logging in enough.
Great for web app/SaaS marketing teams that need to merge multiple data points but may not be SQL savvy enough to do it on their own.
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