Highly recommend Grow!
Grow is our main business intelligence tool, used for data analysis, analytics and dashboards. We use it to report on macro and micro …
Overview
What is Epicor Grow?
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.
Recent Reviews
Popular Features
- Customizable dashboards (33)9.090%
- Report sharing and collaboration (31)9.090%
- Multi-User Support (named login) (32)7.070%
- Formatting capabilities (29)7.070%
Reviewer Pros & Cons
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What is Epicor Grow?
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.
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Product Demos
Grow.com 2020 Full Product Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Epicor Grow?
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions. According to the vendor, Grow’s data dashboards are the simplest way to unite data from hundreds of sources, including spreadsheets, databases, and SaaS applications. Additionally, the vendor says with Grow’s dashboard software, enterprise-quality data insights are attainable for any business.
Epicor Grow Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: ROLAP (SQL-layer querying)
- Supported: Multi-Data Source Reporting (Blending)
- Supported: Data warehouse / dictionary layer
- Supported: ETL Capability
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: Postgres
- Supported: MySQL
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
Epicor Grow Screenshots
Epicor Grow Videos
Grow empowers businesses to become data-driven and accelerate growth with custom dashboards. Grow is the simplest way to unite data from hundreds of sources.
How business leaders and entrepreneurs are using data to grow their companies.
Epicor Grow Integrations
- Act-On Software
- ActiveCampaign
- AdRoll
- Amazon CloudWatch
- Amazon Redshift
- Asana
- Authorize.net
- Basecamp
- BigCommerce
- Microsoft Advertising
- Box
- Bronto Marketing Platform (discontinued)
- CallRail
- Campaign Monitor by Marigold
- ChannelAdvisor
- Chargebee
- Maxio
- ClientSuccess
- Constant Contact
- Delighted by Qualtrics
- DrChrono
- Dropbox
- Firstup (Dynamic Signal + SocialChorus)
- Emma by Marigold
- Meta Business Suite
- Five9
- Formstack Forms
- FreshBooks
- Freshdesk
- Pike13
- GetResponse
- GitHub
- Google Analytics
- Google Search Console
- Google Drive
- Harvest
- HubSpot CRM
- Keap
- Insightly
- Intercom
- Jira Software
- Lightspeed Retail
- Lightspeed Restaurant
- LinkedIn Marketing Solutions
- Mailchimp
- Marchex
- Adobe Marketo Engage
- MINDBODY
- Mixpanel
- Namely
- MongoDB
- MySQL
- NetSuite ERP
- New Relic
- NuoDB
- Nutshell CRM
- OneDrive
- Ontraport
- Oracle Database (legacy)
- Oracle Fusion Service
- SolarWinds Pingdom
- Pipedrive
- Pipeline CRM
- Podio
- PostgreSQL
- Quickbase
- QuickBooks Online
- Recurly
- RingEX
- Salesforce Marketing Cloud Email Studio, on marketing cloud
- Salesforce Starter
- ShipStation
- Shopify
- Shopify Plus
- Smartsheet
- Microsoft SQL Server
- Square POS
- Stripe Payments
- Sugar Sell (SugarCRM)
- Teamwork.com
- Totango
- QuickBooks Commerce
- Trello
- QuickBooks Time
- Twitter Ads
- Typeform
- unbounce
- Velocify by ICE Mortgage Technology
- Vonage Business Communications
- When I Work
- WooCommerce
- Wrike
- Wufoo
- Xero
- Zendesk Suite
- Zoho Books
- Zoho CRM
- Zoho Projects
- Zuora
- Amazon S3 (Simple Storage Service)
- Google Marketing Platform
- Google Ads
- PowerDialer for Salesforce
- from XANT (formerly InsideSales.com)
- Zendesk Sell (formerly Base)
- Magento Commerce Cloud (formerly Magento)
- Copper (formerly ProsperWorks)
Epicor Grow Competitors
- Domo
- Microsoft Power BI
- Tableau
Epicor Grow Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English |
Frequently Asked Questions
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.
Domo and Microsoft Power BI are common alternatives for Epicor Grow.
Reviewers rate Customizable dashboards and Report sharing and collaboration highest, with a score of 9.
The most common users of Epicor Grow are from Small Businesses (1-50 employees).
Epicor Grow Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 50% |
| Mid-Size Companies (51-500 employees) | 45% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(42)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Grow.com has become an essential tool for many businesses, providing a centralized platform to combine analytics from various sources and create easy-to-read dashboards. With its ability to track sales numbers, users can effortlessly monitor monthly and yearly sales goals, as well as individual product sales. This software has revolutionized the way companies visualize and measure different areas of their operations, including marketing channels, list health, and course performance. Users appreciate that Grow.com eliminates the need for spreadsheets and development resources by pulling data from disparate backend systems and generating comprehensive reports.
One of the key strengths of Grow.com is its versatility within organizations. Different teams utilize this software to analyze specific data relevant to their respective areas, facilitating data-driven decision-making across departments. By aggregating data from various sources into one centralized location, Grow.com solves the problem of scattered information, saving time and streamlining analysis processes. The software allows users to measure submittals on a weekly and monthly basis, track clients' revenue, and even manage revenue when working with multiple clients. With the ability to pull metrics from over three sources, Grow.com provides businesses with a comprehensive view of important data in one place.
Additionally, Grow.com stands out for its successful integration with ERP systems. Many users have reported that previous difficulties experienced with other similar solutions were resolved by implementing Grow.com's seamless integration capabilities. This compatibility ensures that businesses can efficiently access and analyze crucial data from their ERP systems within Grow.com's user-friendly interface.
Overall, Grow.com has proven itself invaluable for companies seeking efficient ways to monitor performance, track sales goals, analyze data, and generate insightful reports. Its ability to centralize information from various sources while providing user-friendly dashboards makes it a game-changer in the realm of business analytics software.
Highly customizable: Users have praised Grow.com for its high level of customization, with multiple reviewers stating that they appreciate the ability to tailor business intelligence graphics to their specific needs. This feature allows users to create visuals that align perfectly with their unique data analysis requirements.
Intuitive user interface: Many users have highlighted the intuitive and user-friendly interface of Grow.com. Reviewers mention that even those with minimal experience in databases or SQL can easily navigate and use the software effectively. This user-friendly design ensures that users can quickly find features and perform tasks efficiently, saving them time and effort.
Responsive customer support: The promptness and helpfulness of Grow.com's customer support team are highly regarded by users. Multiple reviewers have mentioned how they appreciate the responsiveness and willingness of the support team to assist whenever issues arise or questions need clarification. Having reliable assistance ensures a positive user experience and minimizes disruptions to data analysis workflows.
Customization Effort: Some users have found that customizing Grow.com requires more effort compared to other business intelligence tools, potentially making it a less user-friendly option for those seeking high levels of customization.
Lack of Advanced Analytics: Grow.com has been mentioned by users as being behind the curve when it comes to advanced analytics. This may limit its appeal for users who require more sophisticated data analysis capabilities.
Limited Customizability on Complex Graphs: Users have expressed a desire for more customizability, especially when it comes to complex graphs. Some reviewers feel that the current level of customization options in Grow.com is not sufficient for their needs.
Users frequently recommend the following actions when using Grow:
-
Take advantage of tutorials and customer support: Users suggest utilizing the tutorials and customer support provided by Grow to learn how to use the tool effectively.
-
Utilize all the tools provided by Grow: Users highly recommend using all the tools offered by Grow for dashboarding and analytical needs. They also suggest attending the Data Driven Summit for more insights. This recommendation is particularly beneficial for small to medium-sized companies and those whose leadership wants to actively view and create metrics.
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Learn how to create reports and utilize the trial period: Users advise taking the time to learn how to create reports in Grow and fully understanding its capabilities during the trial period. They also recommend assigning a clear person responsible for running the Grow dashboard and making updates as needed.
These recommendations highlight the importance of learning, utilizing available resources, and maximizing the use of Grow's features to meet analytical needs effectively.
Attribute Ratings
Reviews
(1-25 of 33)Companies can't remove reviews or game the system. Here's why
December 27, 2023
Highly recommend Grow!
- Provide easy to read and filter metrics
- Easy to connect to CRMs and other tools
- Quick adaption
- Formatting dashboards can be annoying with trying to get all the metrics in one page view
- Unable to move the order of reports when creating datasets
- Limit on how much data you can put in
August 19, 2021
Rolling out data visualization at scale via Grow
- Scalability.
- White-labeled option.
- Ease of use.
- Increase integration count, instead of scaling back.
- Better support on specific API issues.
- Continue advancing full dashboard filtering/grouping abilities.
May 18, 2021
Intuitive and self-serve data software
- The support team is awesome.
- There are plenty of training resources online to be able to learn the software.
- You can integrate with other platforms that are out there to be able to funnel your data into it.
- Filters could be improved.
- The price is pretty high compared to other options out there.
- SQL options could be more powerful as well.
May 08, 2021
Grow with Grow.com!
- This tool is relative easy to customize.
- The default tools for Grow.com are very useful.
- Managing the team and users are easy.
- First getting everyone up to speed on the software can be a bit difficult and take some time.
- There are not as many resources online for this software than others.
- There are certain analytics that are missing.
May 01, 2021
An excellent dashboard and tool
- Visualize data.
- Data migration.
- Drag and drop.
- Interface.
- Learning curve.
April 30, 2021
Grow.com is an awesome intro to business intelligence
- Grow.com is easier to customize than most other BI tools.
- Grow.com's default charts are well chosen.
- Grow.com is easy to manage and implement.
- Grow.com takes more effort to customize than other BI tools.
- Grow.com is not as well known, so self service set up is more difficult.
- Grow.com seems to be a little behind the curve with advanced analytics.
- easy to use
- simple to navigate
- brandable
- finding settings
- integrations
- trial
April 26, 2021
Grow.com is a great tool to help your business grow
- Easy to use.
- Aggregates data.
- Expandable features.
- Integrations.
- Autocomplete.
- And SQL.
December 11, 2019
Using Grow.com for marketing team
- Combine data sources such as Bronto click-through-rates with Google Analytics revenue.
- Visualize data.
- Offer many different connections/sources.
- There are limits to what data can be shown, but that has more to do with the various APIs than Grow.
- The pricing structure is less-than-ideal.
- If a source/API disconnects for some reason, it's time consuming to get it to work.
August 20, 2019
A great BI tool for driving key business decisions
- Grow is very customizable, allowing us the build the BI graphics that really move our business
- Grow has compelling visuals that help to digest information quickly
- Grow has a great support team that has always been there when we need them
- The navigation between different dashboards is not very clean and impairs the effectiveness of live presentations
- The graphs and visuals are good, especially for small businesses, but it doesn't take it to the next level for us and really wow stakeholders
- There is no preview option to understand how the dashboards will present on different devices making it difficult to anticipate sizing for presentations
December 15, 2018
Great dashboarding tool, and great looking as well!
- Visualizations are really solid. It's extremely well designed and laid out.
- UX and UI is fantastic. Gives you exactly what you're looking for, and typically where you're looking for it.
- Simple to integrate common platforms and pull data.
- There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
- Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
- The functionality of being able to snapshot data isn't quite there.
August 29, 2018
Grow.com Gives You the Insights You've Been Looking For!
- Grow.com is very easy to use with minimum experience in databases or SQL
- Most of the metrics are aesthetically pleasing compared to other competitors
- They are continuing to improve and add more and more datasources as time goes on
- Their pricing structure can be difficult as they charge for the peak number of metrics you have used over a given time
- Some of the individual metrics are not as customizable as one would like
- Using some of the spreadsheet functions take some learning and are not as intuitive as the rest of the product seems
September 15, 2017
Great Product
Score 9 out of 10
Vetted Review
Verified User
- Easy to learn and administer
- Great customer success team
- Ascetically clean and appealing
- I wish you could filter by date range within Grow rather than having to edit the data source.
September 15, 2017
A great tool for visualizing disparate data-sets
Score 9 out of 10
Vetted Review
Verified User
- Grow has a wide range of connectors, without having so many as to be cost-prohibitive.
- The support team at Grow has been very helpful, which is necessary especially when learning about a brand new software.
- More flexibility on the client-facing UI would be nice (the ability to lasso multiple metrics/widgets and move at once, for example).
- Bulk date-range changing from the client-facing report.
September 14, 2017
A Dashboard that has really made a difference...
Score 10 out of 10
Vetted Review
Verified User
- We like how easy it is to automate the reporting from our ERP, CRM, Front-End Sales System, Phone Analytics and more directly into Grow.
- The mobile App for Grow is excellent and allows employees across 13 states to access the data easily and while on the go.
- Great look and feel. We are flexible to show our data in a multitude of formats and styles.
- Real time data.
- I would like to see a steady stream of new styles and templates that would make it easy for us to keep our dashboards fresh and exciting.
September 08, 2017
Grow will help you.. well... GROW!
Score 10 out of 10
Vetted Review
Verified User
- The support is very good. It very easy to get someone on the phone and everyone you speak to really understands the application.
- The software is great. It connects with everything and is straight forward and powerful.
- Sometimes it has an issue with very large datasets and the app slows down a little bit. Not the biggest issue though.
August 31, 2017
Getting Grouchy Generating Gain-less Graphs? Give Grow a GO!
Score 9 out of 10
Vetted Review
Verified User
- Out-of-the box connectivity. Chances are very good (very good!) that Grow connects to all the tools you use to run your business. Most connections are as simple as login/password.
- Reporting flexibility. Metrics can be anything from a simple number (You have 12 leads this week) to a complex graphical display of multiple reporting sources (Your 12 leads came from PPC, LinkedIn, Calls from this location, these three forms on your website, these organic search terms and that Twitter follower who re-tweets all your posts).
- Reports are share-able without being editable. Sharing a report is as easy as sending a URL or exporting a PDF.
- Dashboard styling is severely lacking. While the metrics look fine on their own, it doesn't take long before your dashboard can look like a Data Scientist vomited all over your monitor. Creating pages within a dashboard would be awesome. Adding sections with different heading styles and background colors would be helpful.
- Dashboard layout. Re-arranging metrics on a dashboard is cumbersome. If the user could zoom-out, rearrange the metrics then zoom back in, it would make the layouts so much easier to manage.
- Labeling data points. If I could only click on the chart and type my own labels . . .
August 01, 2017
Grow has been great for us
Score 9 out of 10
Vetted Review
Verified User
- Ability to query an embedded SQLite database full of data integrated from disparate sources using a non-crippled version of SQL.
- Ease of integration with cloud data sources.
- Ease and flexibility in setting up charts from tabular data.
- When data integrations perform poorly (e.g. not Grow's fault) it is hard to tell from the UI what operation I am waiting on and what the progress is. Furthermore, there is no way to manually cache/expire a big data pull that could be queried repeatedly after the fact while developing a metric. This can make developing new metrics against slower integrations somewhat frustrating.
July 17, 2017
Grow for Company and Client Facing Reports
Score 9 out of 10
Vetted Review
Verified User
- Pull data from different systems
- Advanced SQL queries
- Charts, tables, and graphics
- Better charts, tables, and graphics. Need a "Google Studio".
- I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
- Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
- Great account managers who check in regularly and are willing to help out whenever needed.
- I really think Grow needs to consider putting on its roadmap the ability to customize the automated emails that are sent if you choose to send daily / weekly / monthly dashboards. We created dashboards for each of our customers, and the emails that are sent have a link to sign into your account, but our customers do not have an account. There was, and continues to be, a lot of confusion there.
- Pricing is a little confusing. We have since moved to the white-label solution (super cool Grow has that), but I am not motivated to create a bunch of dashboards. On one end, the per-dashboard pricing is good because it forces us to be more intentional with our dashboards. However, because we use the dashboards for internal reporting with our company as well as reporting to our customers, we are now building our own reporting in our own tech to minimize our costs with Grow.
- Love that Grow has some template metrics to use! Would love to see more of those, or metric examples from other companies using specific tools Grow integrates with.
- Simple, It may not have as many bells and whistles as some other products but I can do it myself and I don't need a dev guy.
- Grabs data from so many sources.
- We sometime have issues with the browser tab shutting down.
June 26, 2017
End user review of GROW!
- Shows up to date sales numbers
- Shows numbers of sales of different product lines
- Gives a snapshot of where individual salesmen are at compared to the rest of the company
- Speed at which it pulls data from our database
- One-click switching between tabs instead of two
- Format columns smaller
June 22, 2017
Good Data for sales management
Score 10 out of 10
Vetted Review
Verified User
- MTD/YTD tracking
- Partner tracking
- Opportunity level tracking
- Update speed is not real-time.
- Sometimes the information is not always accurate.
June 22, 2017
Can't Grow Without Grow!
- Super flexible so you can get most of your metrics in there.
- It's really pretty so everyone likes looking at it.
- It can be really technical and difficult to work with so most team members can't really set up their own metrics.
- It can be really slow when you're trying to load a lot of data.
June 22, 2017
Grow is great
- Combining multiple sources and integrations.
- 'Concierge' help to get things started.
- Simple and intuitive UX.
- Fewer emails reminding us that we're not logging in enough.