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TrustRadius
Guru

Guru

Starting at $12 per month per user
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Overview

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…

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Recent Reviews

Why Guru

10 out of 10
March 15, 2024
Incentivized
We have been using GURU as our main knowledge base tool where we go to check on updates, processes, and team communication. This tool made …
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Guru Is Awesome

9 out of 10
March 06, 2024
Incentivized
Guru is used as an internal knowledge-base. It ensures that everyone has access to relevant information and we don't have to spend …
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Resource Hub

10 out of 10
February 23, 2024
Incentivized
I used Guru Cards on a daily basis for the concerns that are new to us. We need to check the respective Guru Cards with the right keywords …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Builder

$10*

Cloud
per month per user

Enterprise

Custom

Cloud

Entry-level set up fee?

  • $5,000 one-time fee per installation
    Optional
For the latest information on pricing, visithttps://www.getguru.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month per user
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Product Demos

Guru Product Tour

Navattic
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Product Details

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Guru Features

  • Supported: Announcements
  • Supported: Slack integration
  • Supported: Microsoft Teams integration
  • Supported: Verification
  • Supported: AI-powered Trending Topics for Slack
  • Supported: HRIS integrations (50+)
  • Supported: Analytics
  • Supported: Org chart
  • Supported: Generative AI: Answers
  • Supported: Favorites
  • Supported: Custom branding
  • Supported: SSO/SCIM
  • Supported: Generative AI: Assist
  • Supported: Employee Profiles

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection

Guru Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Guru starts at $12.

Atlassian Confluence, Microsoft SharePoint, and Notion are common alternatives for Guru.

Reviewers rate Availability and Vendor pre-sale highest, with a score of 9.1.

The most common users of Guru are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(336)

Attribute Ratings

Reviews

(1-25 of 180)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User Interface Complexity: Some users found Guru's user interface to be somewhat complex and overwhelming, especially for new users. Simplifying and streamlining the interface could enhance the overall user experience.
  • Sometimes when you storage to much information en 1 GURU card, the browser usually have issues to open everything on that GURU
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We spend less time searching for information and more time focused on our core tasks since we can easily find documents through Guru.
  • There's an increase in productivity.
  • Also, increase in Customer Satisfaction since support members can resolve issues promptly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Simple notes Can be accessed anywhere with their Chrome extension Supported rich notes (html, images)
  • Having a central platform where everyone can access the same data is fantastic. This keeps our procedures consistent.
  • The feature to pass verification to other team members and even have Guru flag articles for re-verification on a schedule is amazing
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our user acceptance has been around 98% since deployment
  • Internal feedback has been overwhelmingly positive and supportive of the product. Guru has helped create transparency in overall communication.
  • Guru easily fits into change management models to increase employee engagement and productivity. The ability to update content quickly allows users to improve the customer experience and accuracy in information.
January 29, 2024

Game changer Guru.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Internal knowledge base.
  • By using Guru, organizations can create onboarding guides, training materials, and resources to help new employees get up to speed quickly and efficiently.
  • Guru can be utilized to build a knowledge base for customer support teams, enabling them to quickly find answers to customer inquiries and provide consistent and accurate responses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Increased Revenue: The improved marketing strategy led to higher sales and increased revenue for the company.
  • Customer Engagement: The campaign might have positively impacted customer engagement, loyalty, and brand perception.
  • Efficiency: If the consultant streamlined processes, there could be operational efficiency gains, contributing to a positive ROI.
December 27, 2023

Extremely user friendly!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Made my job much easier to do on a daily basis
  • I do not have hard numbers to provide in my role- I am finding information much quicker than previously before so it is saving me hours of time!
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