Overview
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
Gusto is Great
Gusto User Review
Gusto Review
Gusto is a good easy to use baseline payroll and HR rool
Very user friendly product great for small business
Gusto Review 10/10
Gusto Payroll - Either you love it or hate it.
Great for payroll
If your time is valuable do not use Gusto
Terrible with State Taxes
Complete drop in customer service over the years
Gusto makes hard things easy
Gusto is just the best!
Gusto is great!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (157)8.787%
- Pay calculation (154)8.686%
- Salary revision and increment management (133)8.484%
- Benefit plan administration (106)7.979%
Reviewer Pros & Cons
Pricing
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $46 per month
Product Demos
Gusto Payroll Demo
Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.6Pay calculation(154) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.5Support for external payroll vendors(8) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7.9Benefit plan administration(106) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.7Direct deposit files(157) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.4Salary revision and increment management(133) Ratings
Salary revision is the ability to modify individual employee pay.
- 9.5Reimbursement management(11) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Gusto?
Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.
Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.
Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.
Gusto Features
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
Gusto Screenshots
Gusto Video
Gusto Integrations
Gusto Competitors
Gusto Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States |
Supported Languages | English, Spanish |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(361)Attribute Ratings
Reviews
(1-25 of 32)Gusto Review
- Payroll
- Benefits
- Tax Forms
- in app chat
Gusto is just the best!
- Process payroll, generate payroll reports, keep track of quarterly and annual filings
- Integrated with a host of other specialize applications to customize personnel management by client
- Billing is simple to understand and easy for master account holders to manage when they have multiple clients.
- The interface is terrific. Best SaaS, in my opinion!
- Export reports directly to Excel instead of CSV.
- Allow admins to build better, customized workflows and notifications to managers.
We us it to administer employee payroll 2x month.
We use it for mandatory HR training to remain compliant with state laws.
We use it for monthly engagement surveys.
We use it for expense reporting on personal cards for reimbursement.
- Payroll
- Modern UX
- No mobile app for expense reporting
- Does not support international employees well
Gusto makes payroll simple
- Automatically handles payroll taxes
- Gathers state and federal tax info for you
- Helps with sending out employee onboarding information
- It also sends out both digital and physical notifications with ease
- If I had to come up with some extra features I’d say: complete business tax help
- Mobile app
- N/A
- New hire paperwork
- Employee birthday reminders
- Easy to navigate
- Visually pleasing layout
- Employee paycheck contributions to charities
- Keeping all of my payroll documents in one place for easy access
- Easy distribution of W-2s at year end
- The integration of two businesses in one profile could be streamlined a little better. While it's not difficult to navigate between the two on a computer, it is difficult to do so from the mobile capacity
- Reminding you on not just employee birthdays but employee work anniversaries would be really nice
- Prompting for an including pronouns for new hire staff in the welcome email to existing staff would be much appreciated
Tackle all your payroll needs with Gusto!
- Payroll
- Time Tracking
- Onboarding
- Benefits Tracking
- GPS tracking for Time Tracking
- Entering in Time Off Requests
Only fit for basic business
- Basic clock punches
- PTO
- Pig
- Customer service
- Assigned account representative
- Tax filings/return reporting
- Response time
- payroll automation
- benefits management
- time off management
- quick support team
- answering payroll questions when issues come up
- tax management for employer and employee
- employees have mentioned they wished there were more options within the mobile app
- nothing else
Gusto Makes Payroll Fun and Easy
- Calculate Payroll for both Salaried and Hourly Employees
- Files Tax Report and pays estimated taxes due on our Behalf
- Personalized Customer Support 1 on 1 phone assistance
- Time Tracking can be improved - QR code assigned to employee that we can add to their badge for employees to scan in and out (either on an iPad or a stationary computer) as offered in the free app called Time Station
Highly recommend Gusto payroll for all payroll needs!
- Payroll
- Payroll tax filing
- I cannot think of anything where this is room for improvement. They are that awesome.
Easy and accessible payroll and PTO management
- Very intuitive UI.
- Easy accessibility - on web and mobile.
- Simply and straightforward.
- Scalable.
- Calendar widget was a little buggy.
- Price point was a little high.
Best Payroll Automation I've Ever Used
- friendly interface
- easy payroll runs
- helpful reminders by email
- reasonably priced
- can't think of any!
Love love love Gusto!!!
- Communication
- Easy website
- Geared towards the employee
- Keeps you up to date
- Doesn’t let you forget about payroll dates
- An app would be super helpful
- The owner/employee access has to be different, and I wish you could link them together
Gusto Payroll for Small Business
- Onboarding the product was exceptional. They provided an internal team member to help get us started.
- We needed to file the ERC credit, but Gusto referred us to an outside firm to file an amendment rather than allowing us to adjust our initial filing for a minimum fee of $2500. We use Square Payroll for our other business, and they facilitated the adjustment on our initial filing without any additional fees.
Gusto makes running my business so easy
- Onboarding
- Hiring
- Payroll
- Benefits
- Compliance
- Time tracking
- Scheduling
- Mobile app
It's a one and done payroll processor
- Payroll processing.
- Payroll tax services.
- Integration with other apps.
- Customer service.
- I don't have anything to add!
Gusto is the Only Payroll Solution You'll Need
- Clean interface
- No cost to the freelancer/contractor
- Fast payments
- Mobile app
Most time saving software for payroll
- It provides easy onboarding and constant communication with our staff, which has prevented us from becoming all over the place.
- Because the product is cloud-based so it has helped us in working anywhere and at any time which is again leverage.
- The user interface is also very friendly which helps us in all types of tasks to be done efficiently with minimal errors.
- I find the program to be slightly hefty in the pricing aspect because currently we are not even using all features still it is a little towards the pricey end.
- A mobile application is something that is missing in this solution and can be a game-changer if present.
Great Payroll and Time Tracking
- Easy to use interface makes it simple to track time and see total hours.
- Payday reminders help employees to know about the day they are getting paid.
- Employer can ask for anonymous surveys.
- An app rather than a website would be nice.
- Double pressing the clock in/out button is an inconvenience.
We use them for tracking hours for hourly workers, filing payroll, making the wage and tax payments, and a few of their other bonus features.
- Accurate filings and tax payments.
- Very user friendly system and easy to use.
- Great time tracking that automatically syncs with payroll.
- Unlimited payrolls for no extra cost.
- Other things such as scheduling of performance reviews, time off, and even birthday reminders!
- It would be nice if there was a mobile app (there is a mobile friendly site though).
- No geo-tracking for time tracking.
The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.
We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
Gusto makes HR easy
- Run payroll with ease.
- Select health insurance for employees.
- File payroll taxes.
- Syncing with more apps.
- The ability to customize employee surveys.
- A little bit more options when it comes to 401K.
- Time tracking
- Payroll
- Tax Document gathering and distribution
- Wish they had a mobile app
Gusto is the besto!
- Every payday, I get an email alert from Gusto congratulating me on getting paid. It's a great (and fun) reminder that the money hit my bank account.
- The interface on the site is user-friendly. I will gladly watch a pig dance while the page loads.
- Documentation of payroll - it's very easy to see when the last time you were paid, when is the next time you get paid, etc. They even have a report that lets you download all pay history!
- There isn't anything I could honestly say needs to improve with Gusto.
- Only thing I could hope for is an iPhone app!
Me gusto the Gusto. Payroll is finally easy!!!
- We mostly use Gusto for payroll purposes. I appreciate the fact that it is simple and that it has multiple means of seeing all of your payroll data in one spot.
- The privacy settings and email alerts are also helpful. It is the best payroll solution we have used. I would recommend it to other organizations that need a simple yet robust payroll management solution.
- Pay alerts via multiple means
- Simplicity of backend controls and privacy settings
- Needs to release an app
- Pay info should be hidden as on email alerts as standard so that people in your office don’t accidentally see your payment.
- Gusto is a reliable tool all around. I recommend it for companies under 200 employees as a payroll management solution. With larger organizations more sophisticated reporting and integrations may be needed.
- A mobile application would be preferable to the web, the only view. The standard default of showing the dollar amount in email alerts is not a good idea. They should change this.
- 3rd-party timesheet integrations make processing payroll possible in less than 10 minutes.
- Employee self-access portals provide documentation without the need to contact HR.
- Tax payments and deduction management are simple and reduce workloads.
- No mobile app.
- Base plan prices have increased.