Gusto

We use Gusto to manage HR operations and process payroll/taxes. It handles all of our organizational HR processes and we use it broadly across the team. In Gusto we store personnel information, file new hire reports, onboard folks, and store important documentation, such as performance reviews, pay history, signed employee handbooks, etc.

We use Gusto to on-board new hires, to pay our staff, and manage integrated benefits. Gusto has a delightful, intuitive and easy-to-use on-boarding process. Best of any system that I've tried, and every aspect of it is digital – including all document signing. This is great for virtual teams! We also easily, paperlessly and seamlessly sign up staff for benefits. Everything is integrated and simple to administer. We also use Gusto to manage payroll for all our clients. It's easy to toggle to different clients, and stay on top of the varied payroll and reporting schedules that our clients have.

Onboarding and Payroll Gusto makes both very easy!

The Gusto was used for payroll of the contractors and employees, who were worked for our company. It made tasks which were apprehended with ease and it helped to achieve in establishing a working system. The great option of Gusto, is that it gives you to choose the 1099 for you or you can do it yourself, which is very vital if your contractors from different states. And the last, but not least a positive greeting at your dashboard and upon completing tasks give you a really nice feeling in your work routine.

Within Alleva we used Gusto to get pay, to request time off, and to manage and organize an org chart. All these things were super easy to use in Gusto, and were simple enough that not much training was needed. The pay stubs were easy to find, and it was simple enough to request time off, and check time off balances.

Gusto is our core HR platform. We use Gusto to manage and run payroll, pay contractors, pay taxes, complete and file required tax/compliance documents, and provide employee benefits. We wanted an easy to use, cost-effective tool to handle payroll, benefits, taxes, and all the HR paperwork and Gusto has been an excellent solution for years.

Gusto is used for a number of things, including payroll, onboarding, and Human Resources needs. Mainly, it is used for logging hours, payroll, PTO, sick time, benefits, tax forms, etc. Besides this, it also helps us keep track of employee birthdays and work anniversaries so we can celebrate our employees!

We used Gusto to process payroll, pay payroll taxes, and manage health insurance benefits. The interface is clean and user-friendly. The functionality is very good. The customer service and support are the worst I've ever experienced in over 30 years of processing payroll and/or benefits administration.

If I could give Gusto a negative rating I would. Their software is "relatively" easy to use for simply posting payroll and having new employees enter their data - beyond that the software and support are horrible. The support team is offshore and not trained in payroll, they are trained in using the software. The support hours are limited. Reporting is nearly non-existent. There are reports though they are immature and difficult to access. I've yet to get a decent report with an easy-to-use layout that works. We work with MANY other payroll companies and this one is the worst.

We use Gusto to clock in and clock out in order to get paid. Gusto handles the payroll processing for our accountants. Gusto is used for all employees in order to get paid properly.

Our company utilizes Gusto for our payroll needs. Gusto is a value option for small businesses needing payroll and banking needs within the cannabis industry.

We use Gusto for bi-weekly payroll processing, which also involves state and federal tax processing. In addition to this, we use Gusto to track our Paid Time Off - vacation time, sick leave, and public holidays. It is also used to obtain various reports pertaining to HR.

Gusto is our all-in-one HR, Payroll, and Benefits manager. It provides easy access to paychecks/stubs, tax documentation, and our healthcare/lifetime benefits allowing for an easy-to-access solution for each team member. Gusto simplifies the process of receiving pertinent employment documentation needed by the employee. We no longer need to request a document, instead, we can search for and download anything needed in the Gusto portal.

We use it for onboarding new clients and tracking payroll and management. We also use it to oversee the deliverance of different benefits so employees can see different options that are available to them. The platform makes it easy to navigate these issues and removes the need for a full-time Human Resources professional to manage these issues.

We use Gusto as our HR platform, including payroll, benefits, expense reimbursement, offer letters, and onboarding. We use Gusto for salaried employees, hourly employees with time tracking, and contractor payments. Overall, Gusto simplifies HR administration and keeps us compliant with taxes. It has helped us scale from initial handful employees to 30+ today.

We have employees that work remotely across the United States, so Gusto helps alleviate that burden with direct deposits, requesting PTO, and other features available to us as employees. Gusto allows for employees to edit their details on their own at any point without needing to talk to HR or go through a lengthy process which is extremely convenient for everyone.

We use Gusto for to calculate payroll, manage time tracking, and vacation and sick days. Gusto files and pays all required taxes on on behalf. This saves us a lot of time.

My company offers payroll solutions to small businesses. After years of using the other 'leader' in the payroll processing industry, I discovered Gusto. I was pleasantly surprised by Gusto's intuitive interface, ease of use, and very responsive customer service. To top it off, Gusto was less expensive than the other choices.

This was initially great and very smooth with Gusto. However, in the last two years, the problems began. Two years ago we were probably 20 employees, we're now at 30 employees. Anything related to Gusto that involves human beings is abominably terrible. The service and sales, anything with people is horrifically bad. Support regularly makes commitments to get back to us or resolve issues and does not meet their commitment, we have to continuously follow up. When there are more involved problems like tax errors and such that we need Gusto to resolve, this essentially takes weeks or months and in some cases is never resolved. I've currently been waiting months to get tax and other payroll errors resolved, initially Gusto told me it was a very busy time and they would respond in three weeks, however, it's been four months and after continuous pestering and attempts at escalation, our issue is still unresolved. We're now leaving Gusto, a company that at one time was my favorite partner yet now I have absolute disdain for. Even in our departure, it's a completely terrible experience where we can't get Gusto to furnish us the data related to the taxes paid on our final quarter with Gustoso that the new payroll processor can take over. I would run from this company fast, they have one of the best user interfaces, but anything with people is insanely bad, the service and support. What's worse is anyone I try and escalate to doesn't get it and thinks it's normal that Gusto replies in 3 weeks (which they actually don't reply). A company that thinks three weeks is normal, is a broken company. Even experiences related to sales like transferring our health insurance management over to Gusto were completely screwed up and a mess, with no response from Gusto or the sales rep that pitched me on the idea. After numerous attempts to contact and resolve health ins issues and no responses, I moved back to our prior solution. Again anytime you need support, they will be braindead and 'not get it and after a few attempts, you can usually get simple things fixed. Anything bigger or more complex Gusto absolutely falls on its face and creates a lot of liability as you can't fix things in your own business. RUN. I'm fairly confident Gusto and Rippling and others have paid reviewers or something as some of these companies have 5/5 on the largest reviews sites. It's impossible to make software or services, or really anything for that matter, but especially software that would garner hundreds of 5/5 reviews. Legendary products that work really well like the iPhone or iTunes in its prime probably never got 5/5 reviews, so this is very fishy.

We use Clover POS and Gusto as an app attached to Clover. It seamlessly syncs with the POS and are very satisfied with it. The on-boarding for employees is straight-forward for them, and running payroll is very easy. The support is also very good. Never had a serious problem. Highly recommend Gusto to other restaurant owners.

Just recently onboarded with Gusto: for myself what is attractive is the ease of use, the all-inclusive payroll (paying out payroll, taxes, etc.), and equally important is the timely support. I had used a different service in the past two years (QB) which was always flawed, regularly running into sign-on difficulties resulting in payroll taxes being late and incurring those penalties. I am very grateful that my new accounting team introduced me to Gusto: I have successfully run the past two payrolls seamlessly, without any problems.

As a salon, there aren’t many options for payroll other than QuickBooks. Gusto is an amazing platform for any and every salon. They’re simple and easy to use! Plus, super friendly if you need help with something. I was very nervous to start using Gusto as a salon owner due to previous issues I had with QuickBooks, but it’s NOTHING like it, so quick and easy!

We use Gusto to process biweekly payroll and keep track of all employee data. Gusto makes entry and tracking of employee hours incredibly easy and helped me as the owner to get myself onto a consistent pay schedule as opposed to taking intermittent owner draws.

We need an easy, low-cost way to run weekly payroll for our small business.

We've used Gusto for payroll (employees, contractors, international contractors), time-tracking, health benefits, and PPP docs. Gusto has been a lifesaver in terms of automating processes and paperwork that goes into the payroll, filing, and compliance pains of a growing startup. Their user experience is automated, smooth, and the opposite of what you expect in terms of dealing with taxes, filings, and all the paperwork that comes with it.