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Gusto

Gusto

Overview

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

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Recent Reviews

Gusto is Great

9 out of 10
April 06, 2024
Incentivized
We have a small business with one employee, and then at times, employees or contractors in other US states. Gusto was able to onboard …
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Gusto User Review

8 out of 10
April 06, 2024
Incentivized
an onboarding tool to get documents setup for new employees. Also, the main payroll platform for checks, there was also a savings tool for …
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Gusto Review

8 out of 10
April 06, 2024
Incentivized
we use Gusto as our HR platform - it also includes all our payroll information. It is a consolidated one stop shop for all HR needs and …
Continue reading

Gusto Review 10/10

9 out of 10
March 30, 2024
Incentivized
We use Gusto as our main payroll software for all of our clients as well as our own payroll. Not only is Gusto a reliable source for …
Continue reading

Great for payroll

10 out of 10
March 28, 2024
Incentivized
We are a small business with a relatively small team of 6 people. We use Gusto for everything related to payroll, managing paid time off, …
Continue reading

Terrible with State Taxes

1 out of 10
February 14, 2024
Incentivized
Works well for payroll, but it has been a nightmare with State taxes. I have been trying to resolve the issue since June, and I cannot get …
Continue reading

Gusto is just the best!

10 out of 10
May 05, 2023
Incentivized
We use Gusto to on-board new hires, to pay our staff, and manage integrated benefits. Gusto has a delightful, intuitive and easy-to-use …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Direct deposit files (157)
    8.7
    87%
  • Pay calculation (154)
    8.6
    86%
  • Salary revision and increment management (133)
    8.4
    84%
  • Benefit plan administration (106)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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Simple: A streamlined set of automatic payroll features and benefits integrations

$40/month + $6/mo per person

Cloud
$12 per employee/contractor

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

$80/month + $12/mo per person

Cloud

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Exclusive pricing, contact Gusto

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gusto.com/product/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $46 per month
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Product Demos

Gusto Payroll Demo

YouTube

Gusto Demo: Refreshingly intuitive payroll, benefits, and HR for small business

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.3
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Product Details

What is Gusto?

Gusto is an online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 300,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.

Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.

Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.


Gusto Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data

Gusto Video

Gusto is more than payroll and benefits

Gusto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Gusto starts at $46.

Paychex Flex, ADP Streamline Payroll, and QuickBooks Online are common alternatives for Gusto.

Reviewers rate Reimbursement management highest, with a score of 9.5.

The most common users of Gusto are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(361)

Attribute Ratings

Reviews

(1-25 of 175)
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April 10, 2024

Love Gusto!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto as our internal payroll software as well as use it to manage payroll for over 50 companies that we provide services to. Depending on the client, 4 day processing for direct debit causes issues, but this is typically for a client that has previously had insufficient funds.
April 06, 2024

Gusto is Great

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a small business with one employee, and then at times, employees or contractors in other US states. Gusto was able to onboard these other people, and and advise me on setting up the state employment accounts for them.

As other issues that come up from time to time, I email or chat with Gusto and they are very responsive in getting things cleared up.

Monthly payroll otherwise is a breeze.
April 06, 2024

Gusto Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
we use Gusto as our HR platform - it also includes all our payroll information. It is a consolidated one stop shop for all HR needs and provides everything employees need to access paystubs, benefits and anything in between.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization used it for payroll. It was a small financial services firm and it was the perfect tool to make sure that everyone got paid and that other aspects of the business like stock, equity such as carried interest, and time off were managed in an easy to understand manner.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Gusto has been primarily used by us to process payroll and contractors. It makes payroll seamless and easy as it is very user friendly and easy to get started. It also is great in handling tax forms and reporting.
March 30, 2024

Gusto Review 10/10

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto as our main payroll software for all of our clients as well as our own payroll. Not only is Gusto a reliable source for payroll processing, the "upload a notice" feature has been incredible for our firm. The support that Gusto offers firms like ours is unmatched with 3 different communication options.
Lisa A Lewis | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
My Clients that use Gusto provide me with Accountant access to their Payroll in order for me to retrieve reports, etc. I find that it is not a user-friendly site as well as it takes significant time to figure out what the bank transactions actually are and what they match on the reports.
March 28, 2024

Great for payroll

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small business with a relatively small team of 6 people. We use Gusto for everything related to payroll, managing paid time off, distributing tax documents, and so forth. This service addresses many problems associated with handling payroll, it makes everything really easy. That is the full extent of our use case.
Score 1 out of 10
Vetted Review
Verified User
Gusto has caused me 10 times more problems than they have solved. I was doing my own payroll before hiring them to try to delegate some of my work, and hopefully reducing the stress I experience as a business owner. I was referred by a colleague to Gusto as a trustworthy payroll service, and I can with complete confidence say I will never take advice from that person again.
February 14, 2024

Terrible with State Taxes

Score 1 out of 10
Vetted Review
Verified User
Incentivized
Works well for payroll, but it has been a nightmare with State taxes. I have been trying to resolve the issue since June, and I cannot get a serious person to help me. They have not been able to file our state taxes as a result. They say there's a missmatch between out EIN and name with the stat and the IRS, but there is nothing, we have called and called and called and emailed and emailed and emailed, and no help.
Ruth Ann Moss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to manage HR operations and process payroll/taxes. It handles all of our organizational HR processes and we use it broadly across the team. In Gusto we store personnel information, file new hire reports, onboard folks, and store important documentation, such as performance reviews, pay history, signed employee handbooks, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to on-board new hires, to pay our staff, and manage integrated benefits. Gusto has a delightful, intuitive and easy-to-use on-boarding process. Best of any system that I've tried, and every aspect of it is digital – including all document signing. This is great for virtual teams! We also easily, paperlessly and seamlessly sign up staff for benefits. Everything is integrated and simple to administer. We also use Gusto to manage payroll for all our clients. It's easy to toggle to different clients, and stay on top of the varied payroll and reporting schedules that our clients have.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto for Payroll, Benefits Administration, HR Compliance, Employee Engagement Surveys, and Expense Reports.

We us it to administer employee payroll 2x month.

We use it for mandatory HR training to remain compliant with state laws.

We use it for monthly engagement surveys.

We use it for expense reporting on personal cards for reimbursement.

We use it to administer benefits and FSA management.
Zafar Abraev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Gusto was used for payroll of the contractors and employees, who were worked for our company. It made tasks which were apprehended with ease and it helped to achieve in establishing a working system. The great option of Gusto, is that it gives you to choose the 1099 for you or you can do it yourself, which is very vital if your contractors from different states. And the last, but not least a positive greeting at your dashboard and upon completing tasks give you a really nice feeling in your work routine.
April 26, 2023

Gusto, get Paid!

Todd Glad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Within Alleva we used Gusto to get pay, to request time off, and to manage and organize an org chart. All these things were super easy to use in Gusto, and were simple enough that not much training was needed. The pay stubs were easy to find, and it was simple enough to request time off, and check time off balances.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Gusto to manage benefits and payroll and using it has been a great experience so far. I can easily modify bank account information, split up paychecks between banks, request time off, and manage my benefits. Gusto makes it easy to handle a lot of administrative tasks that were previously headaches.
Teri Maco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We advise small business startups, and strongly recommend Gusto for their payroll needs. Gusto is affordable, and very easy to use. After the start up phase (which is a bit cumbersome registering with all the state taxing authorities), gusto is on point, and payroll is completed accurately, all the time. Problem solving is thorough when a notice is received from a taxing authority. All of the employees I have dealt with have been professional and helpful.
Elisha Montgomery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Gusto to run payroll and pay all payroll taxes. We didn’t want to run into end of the year headaches due to unpaid or inaccurate payroll taxes. We also wanted an easy way to work with contractors and easily provide them with the proper payroll forms. Gusto made doing this very straightforward.
Score 9 out of 10
Vetted Review
Verified User
We use Gusto daily as the punch clock for the employees. However, in an industry with unfortunately high turnover, it turns the hiring process into a very simple task. Especially in todays modern workforce where everyone has a phone in their hand at all times. I can literally email the potential candidate while they sit across the desk from me, and we can complete the entire hiring process in just minutes. From interview, to offer to official forms being submitted to the federal government - literally less than 20 minutes total. It's also extremely helpful for the employees to be able to obtain their W-2's and paystubs at the click of a button. My job would be much harder without this very useful online tool.
Jackie Ramieri | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We transitioned from another payroll / HR system to Gusto in December of 2022. Gusto's pitch was that they would automate all of our onboarding for tax registration and would automate filing our quarterly taxes.
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