Best Ticketing Solution
We are online market place, therefore we receive many emails and chat to our customers on daily basis. It was quite difficult for us to …
Overview
What is HappyFox Chat?
HappyFox Chat is a live chat software aimed at helping businesses provide great customer support and boost sales. The technology stack is designed with high-performance capabilities for ultra-fast speed, ensuring that customers get quick responses to their inquiries. One of the best things about this...
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Pricing
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What is HappyFox Chat?
Indian software company Tenmiles offers HappyFox Chat, a live chat tool with a free edition, that is available as a standalone product, or integrated with the company's help desk software: HappyFox.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
HappyFox Chat - Product Demo
YouTube
Product Details
- About
- Tech Details
What is HappyFox Chat?
HappyFox Chat is a live chat software aimed at helping businesses provide great customer support and boost sales. The technology stack is designed with high-performance capabilities for ultra-fast speed, ensuring that customers get quick responses to their inquiries. One of the best things about this software is its easy installation process - it takes less than a minute to set up on your website by copying and pasting a Javascript snippet.
With HappyFox Chat, agents can effectively handle customer requests with ease thanks to canned responses that help them respond faster. Notifications through native applications for Mac, Windows, and Mobile enable teams to communicate with customers even when they're on-the-go. Additionally, users get access to unlimited chats and valuable insights into chat statistics like waiting times, average response times, and chat duration. HappyFox Chat boasts an unlimited agent plan starting at just $29 per month along with 100 integrations with other software tools - making it an excellent choice for businesses looking to boost productivity!
HappyFox Chat Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users commonly recommend trying the free trial of HappyFox Chat before making a purchase. This allows potential customers to experience the product firsthand and determine if it meets their needs.
HappyFox Chat is often recommended for its cost-effectiveness and integration potential, as users appreciate the value for money they receive from the software and its ability to seamlessly integrate with other systems.
Many users also praise HappyFox Chat for its user-friendly interface and ease of use. They find it intuitive and easy to navigate, making it suitable for both small and large companies looking to implement a live chat feature on their websites.
Reviews
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September 27, 2018
Best Ticketing Solution
We are online market place, therefore we receive many emails and chat to our customers on daily basis. It was quite difficult for us to respond on an every email via email inbox. Therefore. we opted HappyFox to managed our email which converts all our email into ticket. It helped us.
- All the emails convert into tickets and can be assigned to any free agent or team; which help us to respond on customer's query efficiently and in a timely manner.
- One of the best features, which I used while using HappyFox, was transferring the ticket to another team member.
- You can integrate HappyFox with Magento.
- HappyFox should provide a customization in category statues.
- We are able to answer customer queries within SLA
- The manned power has reduced, it was complicated to manage and respond to all customers over an email in timely manner.
- We have limited resources, so we don't need to assign tickets or emails to any individual. As all the tickets are re-directed to relevant executive or team member.