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Harri

Harri

Overview

What is Harri?

Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.

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Learn from top reviewers

Harri for Job Postings

Rating: 1 out of 10
June 29, 2022
Vetted ReviewVerified User
I have not had a good experience with this product. The customer support is not great, and it is useless to use for recruiting. I contacted them a week after posting, and they...
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Verified user
Director

Harri is an excellent choice for management in small and large companies

Rating: 10 out of 10
June 1, 2021
IncentivizedVetted ReviewVerified User
We made the decision to use Harri with the objective of quickly and easily recruiting likely candidates for the advancement of our hotel chain and thus allowing the best use o...
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Verified user
Manager
Harri1 year of experience

A must have for high enrolment level businesses

Rating: 9 out of 10
February 23, 2020
IncentivizedVetted ReviewVerified User
Harri is our primary website for new starter enrolment in our restaurant. Potential Employees apply for the job, and this shows them up as a new applicant on Harri. Harri is t...
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Lara Coghlan
Administrator - Customer Service
Restaurant administrator
The Ivy Castle View
Harri2 years of experience

One of the biggest improvements that we've had in the company.

Rating: 10 out of 10
November 26, 2019
Vetted ReviewVerified User
We are using Harri for managing 8 restaurants in the DMV area. Over 350 employees are being processed. The software is being used for hiring, onboarding and managing employees...
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Jovan Prvulovic
Executive - Human Resources
Service Director, People and Training Manager
Street Guys Hospitality
Harri1 year of experience

If you haven't tried Harri yet, I recommend you do!

Rating: 9 out of 10
November 26, 2019
Vetted ReviewVerified User
Having tried a wide range of tools and platforms, I personally found that using Harri has been the most effective for recruitment. The broad scale of different candidates avai...
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Charles Atkinson
Manager - Human Resources
Human Resources Manager
Flora Bar NYC
Harri2 years of experience
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Pricing

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Harri

Harri

N/A
Unavailable

What is Harri?

Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Planday

Planday

$2
per user per month
What is Planday?

Planday is online and mobile employee scheduling software designed to help shift-based businesses plan and communicate shifts, manage absences and leave, simplify hour registration, and streamline their payroll processes. Planday also facilitates simple team communication across the organization…

ADP Workforce Now

ADP Workforce Now

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Product Details

What is Harri?

Harri offers Frontline Employee Experience technologies. The Harri Platform is built for companies with service at the heart of their business and includes solutions for talent attraction, workforce management, employee engagement, and compliance.

Harri enables organizations to recruit, retain, and manage the best talent to run and improve their businesses. It serves over 55,000 restaurant and hotel locations and four million hospitality employees globally, with emerging growth in retail and healthcare.

Harri boasts relationships with global hospitality brands, boasting notable customers like Raising Cane’s Chicken Fingers and stating they have launched system-wide implementations for Subway in the U.S. and McDonald’s in the U.K. They further state that currently they have facilitated 7.2M job applications, 2.6M messages, and the creation of 237K job listings.

Harri Features

Workforce Management Software Features Features

  • Supported: Time and Attendance Tracking
  • Supported: Scheduling and Shift Management
  • Supported: Payroll and Attendance Integration
  • Supported: Leave Management
  • Supported: Workforce Reporting and Analytics
  • Supported: Workforce Compliance Monitoring
  • Supported: Mobile Accessibility
  • Supported: Task Assignment and Tracking
  • Supported: Forecasting and Resource Planning
  • Supported: Staffing Forecasting and Resource Planning
  • Supported: Shift Swapping and Time-Off Requests

Additional Features

  • Supported: Talent Acquisition
  • Supported: Application & Interview Management
  • Supported: Digital Onboarding
  • Supported: Intelligent Scheduling
  • Supported: Wage & Labor Compliance
  • Supported: Time and Attendance
  • Supported: Employee Communications
  • Supported: Data Analytics and Forecasting

Harri Screenshots

Screenshot of the Harri dashboardScreenshot of Harri AMS viewScreenshot of My DocsScreenshot of the Engage dashboard

Harri Videos

Harri Integrations

Harri Competitors

Harri Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Harri Downloadables

Frequently Asked Questions

Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.

Snagajob (Snag), iCIMS Talent Cloud, and ADP Enterprise HR are common alternatives for Harri.

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of Harri are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 5)

If you haven't tried Harri yet, I recommend you do!

Rating: 9 out of 10
November 26, 2019
CA
Charles Atkinson
Human Resources Manager
Flora Bar NYC (Hospitality, 51-200 employees)
Vetted Review
Verified User
Harri
2 years of experience
View profile
Use Cases and Deployment Scope
Having tried a wide range of tools and platforms, I personally found that using Harri has been the most effective for recruitment. The broad scale of different candidates available makes it both easy and simple to find the right candidate you’re looking for. You have the option to search for particular skills too which makes it easy to search for the right person. It has a wide range of different features that are easily accessed via their app. The app is easy to follow providing you with the opportunity to do things on the go. One of my favorite features is the ability to easily communicate with candidates to ask any questions, whilst also scheduling interviews. After using the Harri app I don’t think ill ever go back, I don’t know how I survived without it!
Pros
  • The sheer ease of use provides you with an absolutely seamless experience. This, alongside a highly passionate team, provides you with an app in which you can interview, hire and begin working with staff in a matter of only a few weeks.
  • The staff are fantastic and will do anything to ensure that your experience is nothing but the best.
  • Everything is done without paper, ensuring that everything is all in one place. It’s simple and easy to use.
  • Also, the app is updated on a regular basis, in which a number of different features are added and removed.
Cons
  • When using the app it is somewhat difficult to establish the cons. We have had so much success and loved our experience throughout. If we were to give one criticism it would be regarding the sales forecasting. You have to spend some time and learn how to use it.
Likelihood to Recommend
It's a great solution for a medium-size business. We have 5 admin users and multiple roles using the platform like an HR manager, IT department, general manager and business owner. This wouldn't necessarily be needed for smaller businesses, but the great thing about Harri is that it offers you both options.
Return on Investment
  • We hired more talented people and it's super easy to manage our team - we have also had a decrease in turnover!
  • Harri saves us money as well as time especially with regards to their paperless on boarding!
Alternatives Considered
It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.
Support Rating
9
Because no one is ever perfect! But seriously, they provide one of the better customer support experiences I have ever seen. Very responsive, very communicative, and always handling any inconveniences with haste.
Other Software Used
Fourth, HotSchedules

One of the biggest improvements that we've had in the company.

Rating: 10 out of 10
November 26, 2019
JP
Jovan Prvulovic
Service Director, People and Training Manager
Street Guys Hospitality (Hospitality, 201-500 employees)
Vetted Review
Verified User
Harri
1 year of experience
View profile
Use Cases and Deployment Scope
We are using Harri for managing 8 restaurants in the DMV area. Over 350 employees are being processed. The software is being used for hiring, onboarding and managing employees. We are using it for implementing new policies, re-verification of current employees and onboarding of new employees. Harri is reminding the whole team on employee evaluation which is very helpful when you are part of a big team that grows more weekly. One of the most powerful tools that can be used in the industry!
Pros
  • I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
  • Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
  • Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
  • Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
Cons
  • Machines are accurate in the amount that the user wants. Train your management to be technology-friendly and there will be no problems at all.
Likelihood to Recommend
The software gives you an opportunity to spend 70% of interview time talking to candidates and only 30% on sitting in front of the computer. That is not the case when you do not have Harri.
Return on Investment
  • Faster hiring and applicant process management.
  • Legal cover is on a whole new level.
  • All of the documentation is on your phone. For each employee in the company.
Alternatives Considered
N/A
Support Rating
10
This is probably the best part of Harri. People who work and implement the software are there for you literally every day in a matter of 15 minutes.

Time saving and user friendly.

Rating: 9 out of 10
February 21, 2020
Verified User
Administrator in Human Resources
Hospitality Company, 51-200 employees
Vetted Review
Verified User
Harri
2 years of experience
Use Cases and Deployment Scope
We use Harri for hiring our new starters in the restaurant. People apply and their application comes through to us on Harri, and we then use the system to advance their application from offering an interview, to check, to right-to-work, and sending them some online forms to complete so we can add them to our HR system.
Pros
  • User friendly
  • Takes the leg work out of hiring - leaves paperwork in the employees hands
Cons
  • Isn't very clear on how to load your own templates
  • The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email
Likelihood to Recommend
It’s great because the files are all uploaded already so you just click what you want to send to the future employee and then it is their responsibility to complete the forms.
You do not have to sit down with paper or hand-written forms for HR and you also do not then have to type it all up because the information pulls straight to Fourth for you. This means there is less room for error.
Return on Investment
  • It saves a lot of office time.
  • There is less room for human error.
Alternatives Considered
I haven’t used anything like Harri before in other places of employment. We always had staff come in to complete paperwork face to face and then manually uploaded this information onto our HR system (Fourth). Harri has been great at cutting out that time spent going through paperwork face to face and reducing input errors.
Support Rating
5
Don’t think I have ever had to use the support function on Harri itself, but I have run into a few problems where people cannot be sent to payroll. However, I have had support from within our head office who have different access levels and are able to solve the problems. Sometimes it is things like I entered the postcode in the wrong format. It would be good if Harri highlighted this on my system so I could fix the errors myself.
Other Software Used

A must have for high enrolment level businesses

Rating: 9 out of 10
Incentivized
February 23, 2020
LC
Lara Coghlan
Restaurant administrator
The Ivy Castle View (Food & Beverages, 51-200 employees)
Vetted Review
Verified User
Harri
2 years of experience
Use Cases and Deployment Scope
Harri is our primary website for new starter enrolment in our restaurant. Potential Employees apply for the job, and this shows them up as a new applicant on Harri. Harri is then used to progress the applicant through to hired and on our payroll system. We also use it to check applicants right to work and schedule interviews.
Pros
  • Speedy hiring process
  • Cuts paperwork
Cons
  • I am unsure about creating templates for uploading.
  • Being able to view the job ads currently posted.
Likelihood to Recommend
One of the best things about Harri is that all documents for hired staff remain stored on the website, so if you ever need to access original information, it is always right at your fingertips! It’s also great because once you send the files to be completed by employees, it is in their hands to complete the documents, this then pulls straight through to our HR and payroll system :) no typing up and a lot less room for error
Return on Investment
  • Less room for human error.
  • Saves time rather than filling in paperwork by hand with the employee and then typing up.
Alternatives Considered
This is the first job where I have used a website like Harri to hire new staff and get their details added to our HR system. Everything has always been completed by hand. As mentioned, this is a lot more time consuming and increases the chances of errors being made. I think Harri is an awesome tool.
Support Rating
7
I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
Other Software Used

Harri for Job Postings

Rating: 1 out of 10
June 29, 2022
Verified User
Director in Human Resources
Hospitality Company, 51-200 employees
Vetted Review
Verified User
Use Cases and Deployment Scope
I have not had a good experience with this product. The customer support is not great, and it is useless to use for recruiting. I contacted them a week after posting, and they told me to allow more time. Then late on a Saturday, they sent a reminder that the postings were expiring. Then Sunday morning they charged me again. When I received the emails Monday morning I immediately contacted them. They refused to help and did not respond to emails asking for additional assistance.
Cons
  • Customer Support
  • Not useful as a recruiting platform
  • Poor Communication
Likelihood to Recommend
I had a very bad experience and received no support when I contacted them. They are not responsive to emails for assistance, and when I first reached out I was told to give their product some time. Then over a weekend, they send an email and charge. When I received the notifications on Monday morning they would not assist.
Most Important Features
  • recruitment
Return on Investment
  • Harri did NOTHING but take our money
  • Horrible customer service
  • A waste of time and money in my opinion
Alternatives Considered
I did not do much research, and now I regret it. I tried Harri based on a peer's recommendation, and I regret not doing research.
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