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HCSS

HCSS

Overview

What is HCSS?

HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.

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Recent Reviews

TrustRadius Insights

HCSS offers a suite of construction software products that cater to various departments and needs within a construction company. These …
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HCSS Feedback

9 out of 10
January 19, 2018

Our foremen currently use the Field System to create and send timecards. We will begin our testing phase to transition to mobile devices …

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HCSS product review

9 out of 10
January 09, 2018
We use Heavybid across our organization for all estimating, in both our NE and SE offices; this includes both our construction and paving …
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Awesome System

10 out of 10
January 09, 2018
We are a general contractor doing earthwork, utilities ( dry, water, sewer, storm ), gravel and asphalt placement. We do private, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Photo documentation (25)
    10.0
    100%
  • Jobsite reports (30)
    8.0
    80%
  • Mobile app (28)
    6.1
    61%
  • Collaboration & approvals (19)
    4.0
    40%
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Pricing

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N/A
Unavailable

What is HCSS?

HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Procore?

Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

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Features

Construction Project & Field Management

Features related to collaboration between construction management and project execution (e.g. the office and the job site, general contractors and subcontractors)

6.8
Avg 7.4
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Product Details

What is HCSS?

HCSS is a construction software suite for estimating, operations, project management, safety, and equipment management used by the top contractors in transportation, oil & gas, power, industrial, telecom, and water/wastewater. Contractors use the software suite to win profitable work, keep projects on track and on budget, manage key assets, and then they integrate that information directly into their accounting system.

Suite components include:
  • HeavyBid (estimating)
  • HeavyJob (time cards, job costing, project management)
  • HCSS Safety
  • HCSS Plans
  • Equipment360
  • HCSS Telematics
  • HCSS Dispatcher
  • FuelerPlus
  • HCSS eLogs
  • HCSS Cloud
  • HCSS Skills
  • HCSS Forms

HCSS Features

Construction Project & Field Management Features

  • Supported: Plan distribution & viewing
  • Supported: Plan markups & sharing
  • Supported: Document sharing
  • Supported: Issue tracking & punchlists
  • Supported: Photo documentation
  • Supported: Jobsite reports
  • Supported: Collaboration & approvals
  • Supported: Mobile app

Additional Features

  • Supported: Estimating and bidding
  • Supported: Invitation to bid
  • Supported: Quote management
  • Supported: Timecards
  • Supported: Daily diaries
  • Supported: Production quantities
  • Supported: T&M Reporting
  • Supported: Equipment Maintenance
  • Supported: Equipment Work Orders
  • Supported: Alerts & Notifications

HCSS Screenshots

Screenshot of HeavyBid - build the structure of your estimateScreenshot of HeavyBid - manage sub and material quotesScreenshot of HeavyBid - create professional bid proposalsScreenshot of HeavyJob - manage your job site from your mobile deviceScreenshot of HeavyJob - capture job site photos from any deviceScreenshot of HeavyJob - review, edit, and approve time cards from a mobile deviceScreenshot of HeavyJob - review daily job information and crew performance on a mobile deviceScreenshot of HeavyJob - see how your jobs are performing from your mobile deviceScreenshot of HCSS Safety - lead effective safety meetingsScreenshot of HCSS Safety - keep permanent inspections in one central locationScreenshot of HCSS Safety - capture near misses in the fieldScreenshot of HCSS Safety - capture incident information as soon as it happensScreenshot of HCSS Safety - JHAs/JSAs/AHAs

HCSS Video

Construction Software Development Company - Estimating, Bidding, & More | HCSS

HCSS Integrations

HCSS Competitors

HCSS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada

Frequently Asked Questions

HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.

Viewpoint ProContractor, InEight, and Microsoft Excel are common alternatives for HCSS.

Reviewers rate Photo documentation highest, with a score of 10.

The most common users of HCSS are from Mid-sized Companies (51-1,000 employees).

HCSS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)15%
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Comparisons

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Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HCSS offers a suite of construction software products that cater to various departments and needs within a construction company. These products, including HeavyBid, HeavyJob, Dispatcher, Equipment 360, and more, have been widely utilized across different organizations to streamline operations and enhance efficiency. For example, the estimating department relies on HeavyBid to manage proposals and estimates, ensuring accurate cost projections and competitive bidding. By compiling historic data for current bids, estimators are able to price projects effectively and improve the chances of winning bids. Similarly, HeavyJob is an indispensable tool for field workers to track progress on projects, including labor and equipment hours as well as daily production. This real-time tracking capability enables project managers and foremen to monitor costs and make informed decisions based on up-to-date information.

Furthermore, HCSS software products facilitate seamless integration with accounting systems and other software applications used in the construction industry. HeavyBid's interface with accounting software allows for the conversion of codes to actual pay items, simplifying billing processes and ensuring accuracy. The coordination between HeavyBid and HeavyJob enables smooth transformation from estimates to production tracking, capturing work performed and hours for invoicing and payroll purposes. The use of HCSS products extends beyond project management tasks; they are also employed by safety departments for inspections and recording safety observations during work. In addition, equipment managers rely on Equipment 360 to efficiently manage the fleet of vehicles and equipment by tracking maintenance and repairs electronically.

Overall, HCSS products play a vital role in every facet of the construction business. From estimating to project management, payroll to safety tracking, these software solutions offer comprehensive functionalities that enhance productivity and collaboration among different departments. Users praise the consistency brought by HeavyBid in estimates and budgets while highlighting its efficiency when properly set up. Likewise, foremen in the field find HeavyJob empowering as it allows them to contribute valuable information for bids and future jobs, improving efficiency and quality control. Dispatchers value the visibility provided by Dispatcher, enabling them to have real-time knowledge of equipment location and resource availability. With its broad range of applications and extensive usage throughout the organization, HCSS software is an essential asset in the construction industry.

Availability of 24/7 technical help: Users appreciate the fact that HCSS provides round-the-clock technical support for any issues they encounter. Many reviewers have mentioned that this availability has been invaluable to them, allowing them to get immediate assistance whenever they need it.

Highly knowledgeable and prompt technical support staff: The technical support team at HCSS is highly regarded by users. They are praised for their expertise and ability to solve problems quickly over the phone. Several reviewers have mentioned that they were impressed with how knowledgeable and efficient the support staff was in resolving their issues.

Thorough training provided by HCSS: Users value the comprehensive training offered by HCSS, as it helps them maximize the benefits of using their products. Many reviewers have mentioned that the training sessions provided by HCSS have been instrumental in helping them understand and effectively use the software.

Less Performant: Users have consistently reported that ISQft is slower and less performant compared to other products they have used. Several reviewers mentioned difficulty exporting to Excel, attaching documents to bids, and experiencing slow performance on the iPad with Heavy Job manager. Some users also found uploading on the iPad to be slower than expected. These performance issues were a common complaint among reviewers.

Lack of Versatility in Dispatcher: Many users expressed dissatisfaction with the Dispatcher feature in ISQft, stating that it lacked versatility and desired features. Reviewers found it difficult to move crews around on a daily basis and felt that the planner view was not beneficial. They also mentioned that Dispatcher lacked proactive features, reminders, and real tracking of projects. Multiple reviewers believed that if HCSS focused more on improving Dispatcher, it could attract more subcontractor companies and larger contractors.

Difficulties in Integration: Integration with other programs was not seamless according to user feedback. Some reviewers had trouble integrating ISQft with their existing systems or found it challenging to import data from outside sources. There were also difficulties in pulling data into the management system used at corporate offices. Users expressed a need for easier integration with accounting programs and suggested that HCSS should focus on improving the integration of its products with each other.

Attribute Ratings

Reviews

(1-25 of 35)
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J. Mickey Merguerian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have NEVER put in a ticket to our IT team at HeavyJob and not received a response or resolved an issue within a few hours and at the very max a day. They seem to take extreme notice of issues and resolving them so overall, their customer service is unparalleled as far as I can tell.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Their staff is super helpful, and even when their main office was facing a natural disaster, they still made sure to have a few people available via phone to help support their customers.
January 19, 2018

HCSS Feedback

Mildred Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Excellent Customer Service Support Team. Ease of system both Field and Managers. We are just commencing our Mobile roll out. So far, everything is going well.
Drury Ellard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Almost always able to answer the questions. Too often they are pushing for the upgrade. If an issue is known to exist in the program it should be fixed. I don't like to be told the only way to get around that is to buy the upgrade.
Olaf Johnson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am always treated with the upmost respect from the personnel. Most time the person will be able to fix the issue I have, give me a work around or get back to me after they have consulted and figured out my issue. Sometimes I feel like the call tree does not direct you to the correct person to handle your issue.
January 09, 2018

HCSS product review

Score 9 out of 10
Vetted Review
Verified User
I give it this rating as, over the many years of dealing with the staff, they have always been available, helpful and stick with an issue until it has been resolved. And I never give anyone a 10 for anything.
Dave Luytjes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I like that I will always be talking to a knowledgeable individual when I call. They make a point of answering the phone within 3 rings, this is huge when I am having a problem. Even during off hours, if I call and have to leave a message, I will get a call back in a matter of minutes not the next day.
Score 10 out of 10
Vetted Review
Verified User
10 +++ HCSS support is well above average and basically, they are the benchmark that we place all other software support against. We have no other software in our business that is even close to the level of support and attention that HCSS has to educate, train and create an environment where you can be successful with utilizing every bit of their software that you need. Most software purchased has more to it than most companies need. The difference with HCSS is they explain how to make all their features work and help you be successful with training and implementation. Once you are done with training and implementation they follow up and ask questions to make sure they are convinced you are fully trained to operate their software.
Doyle Potts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have never had a bad experience or heard of one in 4 years of doing business with HCSS. That is unheard of even with the hurricanes and flooding in Houston area it feels like HCSS was always there and willing to help in every way.
December 12, 2017

Too much

Jack Fink | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rarely do we have a problem that support has not been able to help us solve. The HCSS rule is if you have to spend more than two minutes solving a problem then call support.
Heather Gunzelmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have had frustrations with the support. The more senior support reps are amazing. A lot of newer ones do not seem to understand the system and they don't seem to get how everything connects, specifically between Heavy Bid and Heavy Job. Almost all our significant problems had to be escalated to an implementer, programmer, or higher level individual. I find support lacking in in-depth issues but fine for basic questions. Although sometimes I have been given conflicting information from different reps. The best thing that happened for me was to be able to go to a user group last year, get everything I had issues with resolved and then didn't have to get in touch with support at all.
December 01, 2017

HCSS - Payroll Processing

Bethanie Larson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I enjoy the fact that you always receive a live person on the phone and they are willing to do whatever it takes to assist you with your question. They log right on to my computer so I can show them the issue at hand, that way they can see exactly what I'm talking about. It provides an effective and efficient way to problem solve.
Score 10 out of 10
Vetted Review
Verified User

The people at HCSS who I interact with, whether it is a support technician, product manager, or the HCSS President, Mike Rydin, are as passionate at making construction management for heavy civil contractors a valuable experience as I am. They want to get us emphatic, project management addicted people in to tell them why their product is not working, and work with us to design the software to work for us.

HCSS is good for the heavy civil contractor; it is going to help us to manage our projects with precision, accuracy, and accountability.

November 21, 2017

Great Estimating Software

Score 8 out of 10
Vetted Review
Verified User
Incentivized
The 1-800 number is very responsive and customer support works hard to help find a solution.

The link to the on-line help manual is not helpful at all. It was much better 2 years ago when hitting F1 would take you directly to the appropriate section of the Help Manual, instead of the web-site.
Michael Daughters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HCSS offers 24/7 support for any technical issues. They have a tech support team who consists of the people who programmed the software, and thus knows the features inside and out. I have rarely called the tech support line when I was not able to be helped and my issue solved.
November 10, 2017

The HCSS Effect

Matt Snow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The HCSS support line always has the answer to any question and can always provide the correct way to approach a problem. This includes problems in the field and in the office.
November 08, 2017

HCSS Suite

Score 8 out of 10
Vetted Review
Verified User
Fantastic support. Quick to respond and always works to find a solution. One of the best in the industry.
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