Help ScoutPricing

specialization functions that suite our larger organization very well. Help Scout's pricing makes sense, and continues to service our needs well. Minimal usage of other

were an affordable, moderately robust, HIPAA compliant solution. All the other options (e.g. Zendesk, Freshdesk, Kayako, etc.) were out of our price range

Help Scout is more reasonably priced compared to our other options.

Very affordable - both the knowledge base and the help desk features. Customers really

[this is EXTREMELY useful and not all of the other CS have this for this price]adding an FAQ (Docs) which can be easily linked to the answersgreat shortcuts … a year ago, so probably they have changed, but anyway. Zendesk is very expensive considering the features are almost the same AND the chat app needs to … their competitors, at least for us, made it a no-br…

Gmail and allows us to create reports based on our tagging. We found its price point for us as a nonprofit was a good fit. Customer service was also supportive

plug and play into the HTML page layout, but in terms of usefulness and cost, a smaller startup will always choose Help Scout no matter what. It's easily … Intercom was the most useful in terms of Live Chat and configuration/UI but the cost is very deterring especially if…