Overview
What is Heyday AI?
Heyday’s Conversational AI platform for retailers, from Hootsuite since the August, 2021 acquisition, is designed to combine AI with a human touch to deliver customer experiences. Users can capture, engage and convert leads 24-7 with an online sales assistant.
Leaving a review helps other professionals like you evaluate Chatbot Platforms
Be the first one in your network to review Heyday AI, and make your voice heard!
Get StartedAwards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Heyday AI?
Heyday’s Conversational AI platform for retailers, from Hootsuite since the August, 2021 acquisition, is designed to combine AI with a human touch to deliver customer experiences. Users can capture, engage and convert leads 24-7 with an online sales assistant.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
1 person also want pricing
Alternatives Pricing
What is Intercom?
Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more…
What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Heyday AI?
An AI-powered messaging platform for retailers, Heyday by Hootsuite combines automation with the human touch of sales & service teams in order to deliver five-star customer experiences.
Flooded with repetitive customer requests? Heyday’s conversational AI provides an instant, always-on first line of support that takes time-consuming FAQs off a team’s plate. Heyday empowers brands to personalize CX at scale on social and messaging apps, like Facebook Messenger, Instagram, WhatsApp, and Google’s Business Messages by automating up to 80% of answers to frequently asked questions.
Heyday offers unlimited seats, integrating with the user's own site and 20+ apps. This enables the user to meet even more customers on their turf, as Heyday guides shoppers all the way to checkout, syncing up with a product catalog to deliver custom search results and recommendations—looping in teammates whenever customers want.
Heyday enables teammates to focus on higher-value conversations and closing sales, as its AI-powered chatbot takes care of the rest. Brands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, and Bestseller.
Heyday AI Features
- Supported: Artificial Intelligence
- Supported: Machine Learning
- Supported: Activity Dashboard
- Supported: AI / Machine Learning
- Supported: Alerts / Escalation
- Supported: Chat Transcript
- Supported: Auto-Responders
- Supported: Pre-Configured Bot
- Supported: Multi-Channel Communication
- Supported: Multi-Language
- Supported: Reporting/Analytics
- Supported: Virtual Personal Assistant (VPA)
- Supported: Workflow Management
- Supported: Process / Workflow Automation
- Supported: Natural Language Processing
- Supported: Data Import / Export
- Supported: Communication Management
- Supported: Content Management
- Supported: Chatbot
- Supported: Live Chat
- Supported: Campaign Management / Segmentation
- Supported: Real Time Analysis
- Supported: Activity Dashboard
- Supported: Lead Capture / Distribution
- Supported: Surveys & Feedback
- Supported: Third Party Integrations
- Supported: Customizable Branding
- Supported: One-to-One Messaging
- Supported: Product Recommendations
- Supported: Appointment Management / Scheduling
- Supported: Email Automation
- Supported: Real-time Conversations
- Supported: Social Media Integration
- Supported: Template Management
- Supported: Audience Targeting
Heyday AI Screenshots
Heyday AI Video
Heyday AI Integrations
Heyday AI Competitors
Heyday AI Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | English, French, Croatian, Chinese (Simplified), Chinese (Traditional), Dutch, German, Italian, Japanese, Korean, Lithuanian, Portuguese, Slovenian, Spanish |
Heyday AI Downloadables
- Social Commerce 101: the Why, What & How Social commerce is only ramping up. Download the complete guide to get you ready for take-off.
- Conversational AI and the Future of Retail Find out all about the state of conversational AI, everything from the market to the tech itself.
- Decathlon UK: Using Conversational AI to Improve CX and Drive Sales. Leading fitness retailer Decathlon UK boosted their CSAT by 10 points with Heyday, just to start.
- From Chat to Checkout: the Rising Power of Social Commerce The tell-all on how to master messaging in the age of social commerce.
- 5 Strategies to Get Your Team Ready for the Black Friday Frenzy Everything you need as a retailer to handle the holiday rush without breaking a sweat.
