HID DigitalPersona Reviews & Ratings 2023

HID DigitalPersona

Starting at $3.75 per user per month

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and...

Functional Mobile Application Management and Protection System

9 out of 10

December 10, 2022

HID DigitalPersona effectively creates highly valuable data reports and the flexibility of its functions is amazing. Through the HID …

Time saving secure product

7 out of 10

December 01, 2022

We simply utilize it to secure computer access and while meeting requirements of two step verification. All employees have cards they use …

Our Users Love It

10 out of 10

December 01, 2022

I was looking for an MFA provider for the bank and reviewed several vendors before coming across HID. The bank uses HID to enforce MFA for …

Multi factor Authentication and SSO Solution for cloud hosted Applications

9 out of 10

October 25, 2022

Cloud Authentication is a major concern and a single failure point for us as we provision a lot of infrastructures on the cloud and …

HID DigitalPersona is Your Ironclad Security

7 out of 10

October 20, 2022

The HID DigitalPersona has helped our company authenticate network-based services. HID DigitalPersona has provided multiple methods to …

Simple and Easy-to-Use Advanced Multi-factor Authentication

9 out of 10

October 20, 2022

Our personnel required a fast way to access their computers. started to use Card readers and HID DigitalPersona. It was simple to connect …

Always Been Really Satisfied With Every Aspect

10 out of 10

October 20, 2022

Our company uses HID DigitalPersona for fingerprint enrollment; it is solely used by our department to add an extra degree of protection. …

HID DigitalPersona Has Been Generally Received as Positive

9 out of 10

October 20, 2022

Our users login to PC and online apps using fingerprint readers that are integrated with AD (password manager).

HID DigitalPersonal is Much More Than a Fingerprint Reader!

8 out of 10

October 20, 2022

It's simple to use and makes authentication much easier and faster. Access is quick and easy using precise and dependable biometrics …

Easy Biometric Secure Login

9 out of 10

March 15, 2022

We are using HID DigitalPersona primarily for multifactor domain authentication on workstations across our entire organization and are …

Our decision to move away from HID DigitalPersona

7 out of 10

March 09, 2022

Integrated with AD where our users use fingerprint readers to log into computer and web applications (password manager).

HID DigitalPersona Review

8 out of 10

January 17, 2022

Medical staff needed a way to quickly log in to computers. We added card readers and HID DigitalPersona software. Our existing employee ID …

Have Always Been Very Satisfied With All Aspects

5 out of 10

September 23, 2021

We use HID DigitalPersona for fingerprint enrollment at our organization, it's only being [used] by our department to ensure there is …

Secure Multi-Factor Authentication Software for Remote Work

8 out of 10

September 23, 2021

HID DigitalPersona (formerly Crossmatch) is being used by many teams across the organization, however, not across the whole organization …

HID DigitalPersona User Credential Manager

7 out of 10

July 13, 2021

HID DigitalPersona is being used for multiple facilities' nursing staff and other departments that access multiple systems. The HID …

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How HID DigitalPersona Differs From Its Competitors

Use Cases

The management of Mobile Applications using the HID DigitalPersona is quite perfect and the capability to manage App performance is incredible. HID DigitalPersona On-Premise functionalities are profitable and help with project time management and the Cloud services monitoring functions are …

Active Directory Integration

Through the effective integration with Microsoft Active Directory the dataflow is excellent and the security environment offered allows easy handling of all business data type without risking and the data connectivity is perfect and easy. The Cloud data modeling functions are also flexible to …

Applications Protected with HID DigitalPersona

Multiple Mobile Applications and different Cloud platforms transform multiple business data, project information, and other customer data. The protection provided by HID DigitalPersona is extremely effective and its overall quality of Cloud services management is very profitable and clean reports …

Azure AD Multi-Factor Authentication

HID DigitalPersona multi-factor authentication capabilities is very useful especially of effective multiple data protection and facilitation of data transfer across Cloud infrastructure and the manage of various Mobile Application and performance is a great point for the HID DigitalPersona and …

Use Cases

We utilize the cards and 4 digit codes unless we are logging in remotely then we utilize tokens through the app. That has helped immensely compared to having to change users passwords every 60 days and everyone forgetting passwords constantly.

Active Directory Integration

Yes we have it setup through our active directory. As I have said it was a bit confusing and took a long time to implement but I don't know if that was the reseller or the software.

Use Cases

We use HID primarily to enforce MFA for Windows logon. We have had great success with this and received a very positive response from our employees. We use biometrics as a part of the Windows logon process. The password manager has also been very beneficial is the few places we have used it so far.

Active Directory Integration

The AD integration has worked very well for us as everything can be configured and customized through group policy. This integrated well with our current procedures and made the deployment very straightforward.

Use Cases

We have only used Single Sign on and Muti factor authentication for Cloud-based applications using Biometrics (Fingerprints). This has increased the security levels within the org. for Cloud Consoles and lowered the probability of data and privileged user credential loss in case of a breach. I …

Applications Protected with HID DigitalPersona

Azure-based Cloud Console and admin Login accounts. Applications hosted on the cloud which are very frequently used and require SSO login mechanism by our technical team and Operations users.

Azure AD Multi-Factor Authentication

Yes, we have leveraged a Biometric based multi-factor authentication mechanism for Azure AD environment.

Use Cases

We are currently using HID DigitalPersona for multifactor authentication across our entire organization. This solution allows users to access their desktops quickly and without the need for complicated passwords. The IT department doesn't have to reset forgotten passwords every time; which saves …

Active Directory Integration

My company hasn't benefitted from this capability, but we are trying to incorporate this use case in the future.

Applications Protected with HID DigitalPersona

We use HID DigitalPersona password manager to log into our accounting and utility billing software. Also, password substitution does not guarantee security, but it does make access easier. We also use the password manager via biometric login to access our bank accounts and such.

Azure AD Multi-Factor Authentication

We don't use Azure AD, we use HID DigitalPersona for a simple password manager.

Use Cases

We were able to use the solution as a Windows authentication method for single sign-on and usage with third-party programs such as thin client (web-based) apps, thick client apps, cloud-based apps, and any other software that is compatible with this solution.

Active Directory Integration

The AD integration has benefited us. The schema's extra extension allows for greater control over unlocking, resetting, and clearing user credentials. It's simple to use and appears on all domain controllers in the environment. It also provides users with a centralized password manager, …

Applications Protected with HID DigitalPersona

Client (web-based) applications, thick client apps, cloud-based apps.

Azure AD Multi-Factor Authentication

AD has enabled us to integrate with the HID DigitalPersona solution over the cloud for all users who require network authentication. The extra schema feature enables cloud administration of credentials and user profiles. It is quite useful and simple to use.

Use Cases

Fails to function without drivers. You won't be able to utilize this unless you have an established system with drivers and paid support. At the client sites, where we have placed a couple of them, each one has worked without a hitch. We've only ever had a hangup when the scanner runs out of …

Active Directory Integration

Yes, this software fully integrates with Microsoft Active Directory. Yes, since Active Directory serves as the database for users, workstations, and security groups. Our firm has benefited.

Applications Protected with HID DigitalPersona

For some users that are a part of a certain security group and have some limited access permissions, we utilize Windows authentication.

Use Cases

Enables personnel to sign in fast, allowing them to concentrate more on their task. Staff members are prevented from completing their tasks when they must put down items they are carrying while typing their password when time is of the essence. With HID DigitalPersona, all it takes is a short scan …

Active Directory Integration

Users may register their ID cards with their saved AD login information thanks to HID DigitalPersona's integration with AD. Their logins are now more secure thanks to this. They enter with a fast swipe of their ID card. Faster login times equate to improved patient care, which is advantageous …

Applications Protected with HID DigitalPersona

Mainly for application protection, we used it more for password management.

Azure AD Multi-Factor Authentication

They simply log on more quickly. Additionally, Azure AD connectivity delivers increased protection.

Azure AD Multi-Factor Authentication

Because the software is encrypted in our Active Directory, it is straightforward to move a user to a new workstation. We just install the software and re-enter the users' fingerprints. All of their credentials are securely preserved and restored once the person is recognized.

Use Cases

We haven't taken advantage of all HID DigitalPersona has to offer. We are looking forward to exploring other things we can take advantage of.

Active Directory Integration

We use HID DigitalPersona to log into our Active directory accounts and even a shared Kiosk account. Even when logging into the shared account, the credentials of the persona accessing that account are logged. It has very flexible multifactor authentication. It has a very extensive list of …

Applications Protected with HID DigitalPersona

We use HID DigitalPersona password manager to log into our accounting and utility billing software if that is what is being asked. It is just password substitution, though. It just makes access easier, not necessarily more secure. We also use the password manager via biometric login to access our …

Azure AD Multi-Factor Authentication

Not using MS Azure AD other than for MS Office login, not using HID DigitalPersona for this other than for a simple password manager.

Use Cases

We used Windows Logon which made it easy for users to sign in but users have issue when having to change password. Password manager used by users but for both personal and business applications (can deny a user from adding a personal app like Gmail). SSO integration is not as easy as another …

Active Directory Integration

Desktop login for users is good but the high overhead of adding/removing licenses. Requires software installation on domain controllers, which most administrators tend to avoid. Upgrades are recommended to use their professional services.

Applications Protected with HID DigitalPersona

It was more for password management than for application protection.

Use Cases

Allows medical staff to quickly log in, allowing them to focus more on patient care. When time is crucial, and staff has to set down things they are holding to type their password in, it keeps them from getting on with their duties. With HID DigitalPersona, just a quick swipe of their ID card, and …

Active Directory Integration

As HID DigitalPersona integrates with AD, it allows users to register their ID cards with their AD login which is stored in AD. This provides added security to their logins. A quick swipe of their ID card and they are in. Quicker logins mean better patient care and that benefits everyone involved.

Applications Protected with HID DigitalPersona

All PHI (Patient Health Information) applications as well as any and all systems and applications the user has access to. Security of PHI in the health system is paramount.

Azure AD Multi-Factor Authentication

It just logs them on quicker. Azure AD integration offers more security as well.

Use Cases

Does not work without drivers. Unless you have an established system that has drivers or paid support, you will not be able to use this. We have installed a few of these at customer sites and all of them have performed flawlessly. The only hangup we've experienced is when the scanner is …

Active Directory Integration

Yes, this product provides full Microsoft Active Directory integration! Yes, our organization benefited since Active Directory is the system of records for users, workstations, and security groups.

Applications Protected with HID DigitalPersona

We use Windows authentication for certain users that belong to a specific security group that has some restricted access permission.

Use Cases

HID Digital Persona (formerly Crossmatch) supports a breadth of login use cases like Windows login, mobile applications, SSO, etc. However, we do not use much of the breadth of these services, we mainly use HID DigitalPersona for Windows login which makes it more user-friendly and convenient. The …

Azure AD Multi-Factor Authentication

We have not used any Azure-related features for HID Digital Persona yet. We look forward to trying them out in the near future.

Active Directory Integration

HID DigitalPersona integration with Active Directory has allowed users to more easily login to their workstations. It also allows for a centralized depository of user credentials allowing use of multiple workstations.

Azure AD Multi-Factor Authentication

We are not currently using multi-factor authentication, nor Azure AD at this time.

Use Cases

We are currently only using it for Windows logon but all the other options gave us confidence we could expand in the future.

Active Directory Integration

Yes, one less server or program to manage is very beneficial. Everything is handled in AD.

Azure AD Multi-Factor Authentication

We currently don't use it but are O365 users so that could help in the future if we move to Azure.

Use Cases

As I mentioned previously, we have drastically reduced call times, calls in general, and the length of time it takes to reset passwords. This has also increased our security posture as it has provided us with an MFA option. This has also been more secure for our user's passwords as they are able …

Active Directory Integration

Yes, we have integrated Microsoft AD with Digital Persona. This has allowed our IT department to streamline some of our processes like templates, password resets, and password management. This has also opened our eyes to this tool and given us more confidence in the software. Digital persona …

Applications Protected with HID DigitalPersona

Currently, we use this application as more of a secure password vault with biometric capabilities. There are several third-party applications that we use this software to protect. We also have built templates that will work with various websites that our organization utilizes. This gives the user …

Use Cases

Before we had the fingerprint readers, we could use SmartCards. Then when we went to fingerprint readers, DP already worked with that. Then when the whole department got cell phones, we went to an authenticator app and again DP already had it so no provider change was necessary. It has grown with …

Active Directory Integration

That was a must-have from the beginning, as our small IT staff did not need another application to separately administrate. As we enable or disable a user in Active Directory, they are immediately set the same way in DigitalPersona. Easy administration equals staff augmentation for our team.

Applications Protected with HID DigitalPersona

All CJIS applications in our Police Department are protected and that helps us with compliance. As the officers would not be able to login to interface with their computers at the Operating System level, all applications on their mobile patrol computers are protected. Some are local web, some are …

Azure AD Multi-Factor Authentication

We have not yet tried to put it to work with Azure AD. We may have some need of that in the future.

Use Cases

Overall, the breadth of Digital Persona has been beneficial to us. We use the Windows logon, single sign-on, biometrics, and templates being deployed for third party applications. This has greatly reduced the number of password reset requests that we get since most of our staff may not even need …

Active Directory Integration

The Active Directory logon is why we have stuck with them for so long. We have a large number of applications that utilize the Active Directory credentials and without this utilization, I believe the application would be severely limited in its use cases in an organizational setting.

Applications Protected with HID DigitalPersona

We are using this with Windows logon, a large number of browser-based applications, Citrix, our COR application, and many more that I am just not able to come up with at this time. This has always worked great in IE and Edge, but the reliability suffers with the Chrome Extension.

Use Cases

We mainly utilize the biometric logon solution. This has worked wonders for our users. We are able to have them set strong Windows passwords that they no longer have to remember, as they simply utilize the biometric logon solution instead.

Applications Protected with HID DigitalPersona

Web-based applications, desktop-based applications, and Windows AD logins.

Use Cases

Maybe my organization needs a technical follow up with Crossmatch. Our primary use is as a biometric reader for two-factor authentication. We would love to have a discussion around the other areas of use.

Active Directory Integration

The full Active Directory integration was one of the main factors in determining what solution to use.

Applications Protected with HID DigitalPersona

The product is primarily used for Windows authentication. We also use it for web applications.

Use Cases

We have the DigitalPersona software running on two virtual servers and it is mainly used for Windows authentication. I have it tied to AD and it has worked very well in our environment. I have also created some log-ons for other applications that are most used by users. This helps the users log on …

Active Directory Integration

We have DigitalPersona fully integrated into Active Directory. Doing this allows the users to move to any part of the bank and log onto any machine securely at any branch of the bank. All of the passwords and credentials are stored in a central location. All security and authentication are managed …

Applications Protected with HID DigitalPersona

We are mainly utilizing the DigitalPersona software on all workstations at every branch of the bank. It is used mainly for Windows log-ons but is also utilized for several financial applications. Protection of financial records is extremely important at the bank. Users can also create logons …

Azure AD Multi-Factor Authentication

We utilized HID and it greatly helped with credentials and authentication in AD. Having HID work with Azure HD greatly streamlined the password process. On top of that all users once indoctrinated to the world of HID, really relied on the biometric system. They relied so much that they always …

Use Cases

We haven't tested or used the features for VPN or cloud. We have found that the ease of use for Windows logon is a benefit for some of our less technical users. Facial recognition has been a blessing for those users that do not have fingerprints or a mobile device to use OTP.

Active Directory Integration

We have greatly benefited from this feature, as we are a MS AD environment. Being able to successfully authenticate users using not only secure but different features depending on the work zone has helped a lot. Being able to provide two factor or even three factor in some instances to protect the …

Applications Protected with HID DigitalPersona

All our platforms are pretty much Windows 7 desktops, in-house applications, and some proprietary applications specific to a department. We also utilize the kiosk setup for public users for public information lookup. This allows the department users to log in with their credentials (fingerprints) …

Azure AD Multi-Factor Authentication

We do not currently use Microsoft Azure Active Directory at this time. We have no comment for this topic.

Use Cases

We have taken advantage of the multiple use case support in DigitalPersona to allow users not just biometric authentication for PC logon, but to quickly logon to business critical applications and for various websites. We have several shared work spaces and allowing staff a quick and reliable …

Active Directory Integration

Yes, we have benefited from the Microsoft Active Director integration. We simply assign users to our AD groups or GPO and they are asked to register their finger prints by the client. It is easy to manage and delete or reset finger prints from within Active Directory, so users never have to worry …

Applications Protected with HID DigitalPersona

A variety of websites, web apps, and our electronic medical records. With so many web applications and various requirements for unique passwords, having DigitalPersona track the user's logon information verse a separate password manager or sticky notes, has added a lot of peace of mind to IT …

Azure AD Multi-Factor Authentication

We are not currently taking advantage of the multi-factor authentication with Azure AD. However it is a feature that we are glad is available if future projects expand our use of Azure or an Azure hybrid environment. Having an option that is already included with a product we own is always …

Use Cases

We typically just use the Windows login, but we also implemented multi-factor authentication with Digital Persona. This actually saved us money by discontinuing our other two-factor authentication solution. We integrated DigitalPersona with our MFA applications which added a lot of benefit, …

Active Directory Integration

Active Directory Integration is a key component of DigitalPersona. Once integrated all Active Directory user processes, like password changes, are transparent in DigitalPersona.

When an application uses active directory credentials for the application, you are initially prompted for how you want …

Applications Protected with HID DigitalPersona

Windows AD, internal applications, web pages, MFA for administrator accounts, and digital personal is acting as our Password Manager solution. We are now using DigitalPersona as the MFA token for multiple applications; VPN remote access, network access, elevated access on servers, etc. …

Azure AD Multi-Factor Authentication

We currently are not using DigitalPersona for Azure AD, but we are planning to use them for Federated services soon. We are in the middle of an Office 365 project and have plans to use DigitalPersona for that application as well. We have seen the demo on it and we think it should give us …

Awards

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Most Loved

2022

Reviewer Pros & Cons

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Easy reports creation and distribution.
To fully set the interface security is challenging.

Shakil Patel

Project Engineer

AF Gruppen (Construction, 5001-10,000 employees)

Meets HIPAA standards
We had issues removing cards from service to be able to use for a new employee.

Verified User

Administrator in Corporate

Hospital & Health Care Company, 11-50 employees

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Pricing

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HID DigitalPersona

$3.75

On Premise

per user per month

Entry-level set up fee?

Setup fee required

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Details

About
Competitors
Tech Details
Downloadables
FAQs

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

The Okta Identity Cloud
Imprivata OneSign
Idaptive Next-Gen Access (formerly Centrify)

HID DigitalPersona Technical Details

Deployment Types	On-premise
Operating Systems	Windows
Mobile Application	Apple iOS, Android, Windows Phone
Supported Countries	Most Countries except companies included in US Embargo