Overview
What is Einstein High Velocity Sales?
Einstein High Velocity Sales is a cloud-based sales engagement platform that uses artificial intelligence capabilities to increase sales productivity. Key features include the click-to-call 'lightning dialer', ability to create sales cadences, sales workflow automation with ‘Einstein lead scoring’ prioritization,…
Falling short of other outreach tools
High Velocity Sales Stuck in 2nd Gear with Room to Rev
"It's a brilliant piece of technology that's really useful"
Ok, but still room for improvement
Great Salesforce Product
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is Einstein High Velocity Sales?
Einstein High Velocity Sales is a cloud-based sales engagement platform that uses artificial intelligence capabilities to increase sales productivity. Key features include the click-to-call 'lightning dialer', ability to create sales cadences, sales workflow automation with ‘Einstein lead…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Salesmate?
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer…
What is Reply?
Reply is a sales engagement platform that helps to create new opportunities at scale while keeping every touchpoint personal. From finding emails on LinkedIn to booking calls right through the platform – Reply allows users to automate the process and save the SDR team’s time. Reply helps users to…
Product Demos
Demo Einstein High Velocity Sales Cloud
Product Details
- About
- Tech Details
What is Einstein High Velocity Sales?
Einstein High Velocity Sales is a cloud-based sales engagement platform that uses artificial intelligence capabilities to increase sales productivity. Key features include the click-to-call 'lightning dialer', ability to create sales cadences, sales workflow automation with ‘Einstein lead scoring’ prioritization, and AI-powered customer interaction data capture.
Salesforce cloud-based products are priced on a monthly subscription model, per user. Plans start at $25/mo. per user and increase up to $300/mo. per user. Some features, such as the lightning dialer and the automated customer interaction data capture cost extra.
Einstein High Velocity Sales Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(14)Reviews
(1-5 of 5)Hopefully, it will get better soon
- Cadence builder - very detailed, and extensive cadence builder
- I like that we can add whole lists to a sales cadence
- I also like that we can do one offs, and add single names to a cadence(s)
- The cadence builder is both a high and low; sometimes it is almost too complex, and doesn't always work as it should
- The program doesn't work with reports, only lists. I can't include certain fields within lists, so I'm unable to base lists on those criteria to add to a cadence
- We're having an issue with a cadence right now, where instead of sending an automated email, it's creating a task. It's strange, and they don't seem to know why it's happening.
- Email automation - we are looking for a tool to do this well
- Lives in Salesforce - we are trying to do our work predominantly in our CRM, so our reach outs will be held there
- Building simple cadences has been ok
- We haven't noticed much monetary ROI from HVS
- The cadence builder does take time to figure out and implement, so we've had to spend more manpower hours to do so
- Right now, we've had to go back to an old auto email program that doesn't live in Salesforce. We were hoping to get rid of this program, and save some money. Unfortunately, we aren't able to fully rely on HVS yet.
Falling short of other outreach tools
- I'm not a fan of anything.
- Loads of room for improvement; the entire UI, in fact. Please make it easier to make edits after a cadence has been activated, add prospects to cadences, and create the cadences in the first place.
- I can send emails with it.
- It's been negative in that I have to spend at least 20 times longer creating a cadence than I would with any other sales outreach tool.
High Velocity Sales Stuck in 2nd Gear with Room to Rev
- Allows you to move to different cadences and cadence steps without refreshing the screen or clicking to a new screen
- Fairly simple to send a one-off email to a single prospect
- Pretty easy to update contact information b/c it's directly integrated with Salesforce
- Lacking in several ease of use/ quality of life features
- Difficult to see call history/ takes extra clicking
- Account research/ news exists but isn't well connected; wish had Owler integration or something similar
- Clunky interface that opens a new sub-tab for every prospect but has no easy way to close multiple or all tabs at once causing system slow down
- Takes several clicks to access information, execute calls, move through cadence workflows
- Not easy to self-serve analytics on cadences, emails, call stats, etc
- Has mass emailing but does not have a system to stagger send.
- Cannot sort prospects by time zone, company, or any other priority ranking within a cadence
This is largely where the benefits of HVS end. Currently, it is severely lacking features of some of the other cadence management tools. It is difficult to access important information like call notes, call disposition and history of outreach. It's there -- it's not easy to quick glance and see. A couple other misses are lacking account news -- Salesforce has account news on a tab but it rarely seems to pull press releases or relevant information. It really needs the ability to sort prospects within a cadence by account, time zone, or even by tag/star/priority. There is no simple way to see statistics from outreach across the board on a micro or macro level -- particularly without having the proper reports or dashboards setup for you in SF.
Overall, HVS is functional but not bringing a lot of the luxury features that feel built in with other tools. The lack of these features does not make it impossible to get work done but it does affect productivity and the ability to move quickly during prospecting and outreach blocks. The only silver lining, and one that does not bring a lot of comfort at this exact moment, is that this is a Salesforce property. I can only imagine that SF has its eye on improving HVS and turning it into a really effective, highly competitive outreach tool.
- Cadence Management
- Activity tracking & measurement - a previous tool we used allegedly did not perform as well as needed in this area - though I liked the measurements that were available to me as a rep with the previous tool more.
- I can't speak for the overall business since I am a rep using HVS but overall I believe it has had a negative impact.
- It has led to more complicated processes with less accessible information about the prospects we're calling
- On the positive side, it is nice to have a tool deeply integrated with Salesforce. I just wish it took better advantage of that deep integration by putting day-to-day info at my fingertips.
Salesloft far outpaces HVS in terms of functionality and ease of use.
If you measure the effectiveness and ability to drive productivity and effective results based on the fewest number of clicks to execute a given action -- HVS has a lot of room to grow. Luckily they have the power and cashflow of Salesforce behind them so they aren't a total lost cause. I really hope they make a big investment into this product to turn it into a useful tool.
- A good perspective of the pipeline, not just for one region, but for the entire global transaction. The simplicity with which these transactions may be updated in a timely and effective manner.
- It's simple to get your settings with the tool, especially if you're a new user because the training resources are quite useful.
- Interaction with colleagues from other divisions to expedite internal sales procedures.
- Connectivity to other platforms is simple, and there's a lot of opportunities for customization.
- We haven't found anything in High Velocity Sales that we don't like. To reach out to prospects the company may use an all-in-one platform. The ability to organize, call, email, and follow up on leads is a game-changer for sales representatives.
- Updates in real-time.
- Marketing strategy.
- Business orientation.
- Monitoring of emails.
- Email tracking with High Velocity Sales is a wonderful way to quickly improve our revenue.
- Capable of seeing fresh business possibilities.
- Selecting who to concentrate on.
- Make a history of all interactions.
Ok, but still room for improvement
- One click function with automatic call logging.
- Creating dashboards and populating reports is easy.
- Easy to roll out new cadences and to quickly adjust.
- Implementation was rocky for us. Would recommend using a consultant.
- Steep learning curve.
- No ability to pull email templates from MS word rather than creating a template manually.
- Flexible cadence tools.
- More simpler and streamlined when compared to the old Salesforce.
- Integration with Gmail is excellent and saves time, such as calendar synching.
- All in one platform to mine prospects.
- Everything is sychronized with Lightning Email which is a time saver.
- Helps speed up the sales process for inside sales and sales development.