Higher Logic Communications

Higher Logic Communications Reviews

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Jenna Carpentier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Higher Logic's support is sub-par at best. It can be difficult to get in contact with anyone from the support team, and when you do, it seems as if they don't want to talk to you and don't even have the answers to your questions. Within the past few months, we've contacted them twice and both times have been very disappointing. The first time was to let them know there was an inconsistency between the analytics report and the heat map. They basically said that they already knew about the problem but didn't have any set plans to fix it because they were working on other "more important" things. The second time was for a conference call to go over some additional features that we wanted to implement. And the lady we spoke with seemed very disgusted to have to speak with us and then rushed us off the phone because she had another call.

Higher Logic Communications Scorecard Summary

What is Higher Logic Communications?

Higher Logic Communications, based on technology developed by Real Magnet acquired by Higher Logic in 2017, is a marketing automation solution to build lasting relationships with email marketing automation. With it, users can deliver personalized content and targeted communications that aim to keep audiences coming back for more.

Higher Logic Communications Pricing

Higher Logic Communications Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Higher Logic Communications?

Higher Logic Communications, based on technology developed by Real Magnet acquired by Higher Logic in 2017, is a marketing automation solution to build lasting relationships with email marketing automation. With it, users can deliver personalized content and targeted communications that aim to keep audiences coming back for more.

Who uses Higher Logic Communications?

The most common users of Higher Logic Communications are from Small Businesses and the Construction industry.