About TrustRadius Scoring
Score 5.5 out of 100


Recent Reviews

High Standards Deserve HighRise

9 out of 10
September 06, 2014
We use Highrise company wide as a reference for customer information. This information is for contact information, deals, task requests …
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High five for Highrise

6 out of 10
August 27, 2014
Currently, our company uses Highrise as a way to manage and easily access all of our clients. We use it as an online database and address …
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Per User Per Month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Highrise?

Highrise is offered by Basecamp (formerly 37 Signals) as a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

Highrise Integrations

Highrise Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo


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Reviews and Ratings




(1-10 of 10)
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Blake Baron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We use it to streamline and assign inbound sales calls.
  • Sales reps use it to automatically store correspondence , schedule follow ups, and note requirements.
  • We download the text data and apply big data techniques to learn about customer needs and product requirements in the aggregate.
Averill Earls | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Highrise has been integral in developing relationships with bloggers
  • Highrise is user-friendly and easy to introduce to even the less tech-savvy employees in our department
  • Highrise has created an efficient and easy digital space to track our relationships with marketing contacts in a way that we could not have done ten years ago, making our relationships with partners and friends of Cabot all the more meaningful
Stephanie Belleville | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Fast Referencing for customer calls, helped out our customer service department
  • Provided more organization for Sales and Accounting with the Deals option
  • Impressive display, makes information much clearer and easier to view all around
November 07, 2013

Satisfied with Highrise

Derek Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Very positive impact on customer service and the quality of note keeping related to our interaction with customers.
  • Very useful to be able to easily pull together all notes relating to a client or prospect in one place.
  • The management of deals could be improved - we use the SalesClic app which overcomes the limitations of Highrise in this respect.
  • We use quite a number of SAAS apps - if I had to stop using them this would be the very last one I would do without.