Overview
What is Highrise CRM (discontinued)?
Highrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers.…
Highrise is a CRM that's ready to go from day one
Adaptable tool for building and tracking relationships with contacts
Highrise review
Highrise gets it done! BOOM!
Highrise keeps your clients records organized
High Standards Deserve HighRise
Highrise: perfect compact CRM for small business
High five for Highrise
Easy-to-use, effective tool for contact management
Satisfied with Highrise
Pricing
Highrise
$4.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Demo: How to use Highrise hq | GPTK | Warren Knight Pt 10
Product Details
- About
- Integrations
- Tech Details
What is Highrise CRM (discontinued)?
Highrise CRM (discontinued) Integrations
Highrise CRM (discontinued) Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(21)Community Insights
- Business Problems Solved
Highrise is a versatile tool that has found widespread use within Cabot's organization. One of its primary applications is in Cabot's Integrated/Creative Services department, where it helps manage social media and PR contacts, track outreach efforts, and facilitate communication with various stakeholders. The Marketing Department at Cabot also relies on Highrise to efficiently manage their extensive contact list, which includes farmer owners, bloggers, and market managers. By replacing the need for physical rolodexes, Highrise has streamlined communication and contact management for Cabot Marketing.
In addition to contact management, Highrise proves valuable for Cabot in evaluating relationships with celebrity chefs and bloggers. By reviewing past email communications and notes, Cabot can effectively gauge the suitability of these individuals for event work. Furthermore, Highrise's integration with Basecamp, Cabot's primary tool for tracking and managing vendor jobs and marketing campaigns, makes it an ideal solution for their work.
Not limited to specific departments, Highrise offers comprehensive support across the organization at Cabot. Customer Service/Project Managers and Sales teams utilize it to track clients, products purchased, and sales leads. The ability to categorize clients using tags ensures a holistic view of each client based on the services they have availed or their origin. Moreover, Highrise's deals feature allows Cabot to log a client's product history with them so as to provide crucial insights into the customer relationship.
Highrise serves as an informal CRM for fast-paced entrepreneurial organizations like Cabot. It facilitates easy cataloging of sales contacts, prompt customer follow-ups by sales reps, and acts as a repository for important information about various teams, contractors, vendors, suppliers, active and inactive clients, strategic partners, and potential clients. Through customizable fields and tags, it becomes effortless to sort and organize client information based on specific criteria.
One notable application of Highrise at Cabot is its role in creating custom portfolios and references for potential clients. By referencing notes and background information stored in Highrise, Cabot can filter and sort examples of their past work using tags. This allows them to tailor portfolios and references specific to a client's needs, enhancing their chances during the sales process.
Additionally, Highrise facilitates the creation of custom email marketing lists and serves as a centralized reference for email threads with clients. Its customizable fields enable Cabot to efficiently sort and organize client information according to specific criteria. While currently underutilized, the 'deals' and 'cases' features in Highrise have potential for increased adoption by Cabot's business development and sales teams. These features could provide valuable tools for tracking deals and managing cases related to sales activities.
Highrise plays a pivotal role in Cabot's organization, serving as a comprehensive CRM solution for managing contact information and searchable tags across various departments. It allows for easy access to client information and acts as an online database and address book, accessible from any computer or device. From Cabot's Marketing Department to Customer Service/Project Managers and Sales teams, Highrise proves indispensable in tracking clients, monitoring progress from prospects to clients, and maintaining an overview of customer location, products purchased, and current agreements in place.
One limitation of Highrise, however, is the inconvenience of adding a new company, as it requires adding a contact first and then adding the company. Despite this drawback, Highrise continues to be utilized by Cabot across the organization in multiple ways. Its versatility makes it suitable for tracking businesses by sales departments and managing projects by promotions teams.
Overall, Highrise provides an efficient and lightweight solution for contact management, customer relationship tracking, and project management at Cabot. Its robust functionalities enable seamless communication with stakeholders, easy organization of client information, effective evaluation of relationships with influencers and celebrities, customizable fields for sorting data, and the ability to create custom portfolios and references for potential clients. In a fast-paced entrepreneurial environment like Cabot's, Highrise proves to be an indispensable tool that contributes to improved efficiency and streamlined operations.
Attribute Ratings
Reviews
(1-10 of 10)Highrise is a CRM that's ready to go from day one
- We use it to streamline and assign inbound sales calls.
- Sales reps use it to automatically store correspondence , schedule follow ups, and note requirements.
- We download the text data and apply big data techniques to learn about customer needs and product requirements in the aggregate.
- Highrise has been integral in developing relationships with bloggers
- Highrise is user-friendly and easy to introduce to even the less tech-savvy employees in our department
- Highrise has created an efficient and easy digital space to track our relationships with marketing contacts in a way that we could not have done ten years ago, making our relationships with partners and friends of Cabot all the more meaningful
Highrise review
- Employee and management efficiency
- Organized and archived information
Highrise gets it done! BOOM!
- Better customer service
- Lead tracking
Highrise keeps your clients records organized
- Better customer service, I am able to look up client info in a more organized way
- I feel that our efficiency has really increased. Highrise is a lot faster than our old program
- Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
High Standards Deserve HighRise
- Fast Referencing for customer calls, helped out our customer service department
- Provided more organization for Sales and Accounting with the Deals option
- Impressive display, makes information much clearer and easier to view all around
Highrise: perfect compact CRM for small business
- Quick access to our contact information
- Easier to manage our email marketing lists & data
High five for Highrise
- Increased employee efficiency
- Saved overall time in searching for a client's information
- May have more features than our company needs
Easy-to-use, effective tool for contact management
- Increased employee efficiency
- Increased ability to follow-up with leads
- Better overall understanding of our business development environment
Satisfied with Highrise
- Very positive impact on customer service and the quality of note keeping related to our interaction with customers.
- Very useful to be able to easily pull together all notes relating to a client or prospect in one place.
- The management of deals could be improved - we use the SalesClic app which overcomes the limitations of Highrise in this respect.
- We use quite a number of SAAS apps - if I had to stop using them this would be the very last one I would do without.