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Highspot

Highspot

Overview

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

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Learn from top reviewers

Easy to Learn, Easy to Capitalize on Customer Intelligence Platform

Rating: 8 out of 10
December 10, 2021
IncentivizedVetted ReviewVerified User
We use Highspot as a sales enablement one.stop.shop solution for internal readiness & training as well as customer-facing collateral/assets to drive our sales process, and...
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Christina Bouwens
Employee - Sales
Sales Enablement Systems Specialist
Service Express
Highspot1 year of experience

Highspot is a must have for all sales orgs!

Rating: 10 out of 10
November 24, 2021
IncentivizedVetted ReviewVerified User
We use Highspot to house all our collateral and to create internal pitches for many different purposes within our business. Internally we use pitches for training, learning, a...
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David Tucker
Director - Sales
Director of Sales Productivity - Sales Operations
Flight Centre Travel Group
Highspot1 year of experience

Highspot Save Me a Ton of Time and is Always Up to Date!

Rating: 10 out of 10
October 27, 2021
IncentivizedVetted ReviewVerified User
We use Highspot daily, our marketing team updates brochures we can use from Highspot that are always current and updated. We can also add forms and documents in Highspot that ...
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April Risberg
Contributor - Sales
Academic Admissions Advisor
Kaplan University
Highspot4 years of experience

Highspot Saved the Day for Our Sales Org!

Rating: 10 out of 10
September 14, 2021
IncentivizedVetted ReviewVerified User
Clearwater Analytics uses Highspot in Sales to keep the most up-to-date sales collateral, email pitches, and onboarding/training material. We use the targeted content feature ...
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Lindsey Hunt
Project Manager - Sales
Sales Enablement
Clearwater Analytics
Highspot2 years of experience

The single source of truth for all content and presentations.

Rating: 10 out of 10
April 14, 2021
IncentivizedVetted ReviewVerified User
Everybody within our Sales Org has a Highspot account (Sales, Marketing, CX, Legal). We utilize the platform in a variety of ways. The most common use is to house our Marketin...
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AJ DeMarco
Manager - Sales
Sales Enablement Manager
PureB2B
Highspot2 years of experience
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Pricing

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Highspot

Highspot

N/A
Unavailable

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Highspot Discover | Play Scorecards Demo

YouTube

Highspot Discover | Training & Coaching Demo

YouTube
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Product Details

What is Highspot?

Highspot is an advanced sales enablement platform, with sales content tools and content analytics. Users can find the most relevant content for each situation, have flexible ways to present content to customers, and gain real-time visibility into whether customers find the content engaging. Highspot sales content tools include asset management, sales playbooks, online presentations, etc. Advanced analytics lets marketing and sales understand how content is performing across the sales cycle and provides actionable insights so pitches and content can be optimized. Highspot aims to close the loop across marketing, sales, and customers, in order to help companies engage more effectively with their audiences.

Highspot Features

  • Supported: Sales Content Management
  • Supported: Online Pitching
  • Supported: Sales Performance Analytics
  • Supported: Guided Selling
  • Supported: In-context Sales Training
  • Supported: Sales Email with prospect engagement alerts

Highspot Screenshots

Screenshot of Content usage analytics

Highspot Video

Sales enablement is big. Where the category goes will be huge. We see enablement expanding to help at least 50 million people across sales, marketing, services, and support roles collaborate and deliver on their customer experience initiatives. Enablement technology, practices...
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Highspot Integrations

Highspot Competitors

Highspot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Highspot is a sales content management software solution offered by Highspot.

Seismic and Showpad eOS® are common alternatives for Highspot.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Highspot are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 29)

Highspot Helps Me Connect to Relevant Content

Rating: 10 out of 10
March 23, 2017
CL
Cassandra Liska
Enterprise Customer Success Manager
InsideView (Computer Software, 201-500 employees)
Vetted Review
Verified User
Highspot
1 year of experience
View profile
Use Cases and Deployment Scope
Highspot is being used across our organization for content organization and file sharing. It helps us to create a more collaborative culture of sharing resources.
Pros
  • Highspot makes it so simple for me to find the content I am looking for without any frustration.
  • I especially love the way the content is organized so that featured content gets prioritized and it recommends content based on my search history and people I follow.
  • Highspot also allows me to bookmark content and essentially build a library of resources that help me in my day-to-day role.
Cons
  • I'd love to see HighSpot integrate with Gmail and/or Google Drive.
Likelihood to Recommend
I think Highspot is well suited for midsize to larger organizations especially when there's a need to streamline the process for finding and sharing collateral and other resources.

High on Highspot

Rating: 9 out of 10
Incentivized
June 25, 2018
MB
Martyn Baker
Sales Enablement Specialist
Skyward (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Highspot
3 years of experience
View profile
Use Cases and Deployment Scope
We use it primarily in the sales and marketing department, but other departments can request access. We use highspot in 2 primary ways; as a repository for internal documents and as a way to manage our delivery of case studies, white papers and success stories to prospects. Internally, it is very easy to find all of the SOP's, reference documents and other relevant sales related information. Externally, it makes tracking responses very easy and we can see clearly what impact our sales strategy is having and what topics are getting the most traction.
Pros
  • Outlook Plug-In is very easy to use and allows users to easily access Highspot content
  • Highspot provides instant feedback when an email is opened and data about the length of time the reader spent in the document.
  • Overall ease of use. Highspot is very easy to use and navigation is very intuitive.
Cons
  • The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
  • The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
  • Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.
Likelihood to Recommend
I use it extensively in the onboarding process with new reps. It makes my job of onboarding much more efficient because I am able to give new hires the document title and let them look it up on their computer. This serves several purposes; reduction in paper costs for printing docs, reduction in time spent printing, and an immediate familiarization of the reps with how to use the tool. We also use it extensively in prospecting and track the effectiveness of varied approaches so we can refine what works and what does not.

Does what it should!

Rating: 8 out of 10
Incentivized
October 03, 2019
Verified User
Employee in Sales
Financial Services Company, 501-1000 employees
Vetted Review
Verified User
Highspot
1 year of experience
Use Cases and Deployment Scope
HighSpot is how we surface our internal and external documentation relating to our product. We've built sections for each department to house the information they need.
Pros
  • Great visualization for your documents.
  • Great customization to create spaces for your employees to find the content they need.
  • Great keyword searching.
Cons
  • Uploading and tagging documents are sometimes cumbersome.
  • Side menus don't always show the things I want to see and don't allow for much customization.
Likelihood to Recommend
HighSpot is a great place to surface documents that you already have in-house. HighSpot is not a great place to create new documents for sharing.

The single source of truth for all content and presentations.

Rating: 10 out of 10
Incentivized
April 14, 2021
AD
AJ DeMarco
Sales Enablement Manager
PureB2B (Marketing & Advertising, 51-200 employees)
Vetted Review
Verified User
Highspot
2 years of experience
View profile
Use Cases and Deployment Scope
Everybody within our Sales Org has a Highspot account (Sales, Marketing, CX, Legal). We utilize the platform in a variety of ways. The most common use is to house our Marketing documents, PowerPoint decks, key content for our sellers to utilize in their prospecting and presentations. We also utilize the platform to run our onboarding/training programs and our sales plays for our sellers. On Highspot, we also have our clients in an 'accounts' section that they can store important documents like presentations, proposals and contracts. Lastly, we recently upgraded and purchased the Highspot LMS that allows us to run new trainings and courses with our reps.
Pros
  • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
  • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
  • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
Cons
  • Depending on the number of 'spots' that each person has access to, it can slow down the platform. We found that issue last year and made changes/edits with the help of the Highspot support team and it's working very quickly again.
  • The presentation out of Highspot could use a few upgrades to allow our reps to have notes like what PowerPoint offers.
Likelihood to Recommend
If you're looking for a platform to house and manage content for your sellers to leverage in presentations as well as in emails, Highspot is a great asset. It's a very intuitive platform that doesn't have a bunch of fluff to sort through to get to what you are looking for. The ability to create different homepages depending on which department a user is a part of is also a great feature. Our Sales team will log on and see the most important documents for them, and then our Marketing team can log in and see something completely different.

Highspot - Amazing!

Rating: 10 out of 10
Incentivized
March 24, 2017
Verified User
Account Manager in Sales
Internet Company, 201-500 employees
Vetted Review
Verified User
Highspot
3 years of experience
Use Cases and Deployment Scope
Highspot is used across multiple teams at our company, and it helps me locate resources quickly, so that I can share information with my customers!
Pros
  • Store customer facing content
  • Store internal resources
  • House all information in one easy to use cloud-based system
Cons
  • Sometimes it's not the easiest to download, but once you get the hang of it- it's fine!
Likelihood to Recommend
I think Highspot is well suited in sales, marketing, and account management/customer success positions - highspot is great for customer content.
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