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Highspot

Highspot

Overview

What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

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Recent Reviews

TrustRadius Insights

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop ā€¦
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Great Solution for managing content

10 out of 10
July 07, 2022
We use Highspot for managing our content, which is used by our sales team on an ongoing basis. We also use Highspot for creating pitches ā€¦
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Highspot delivers

10 out of 10
December 20, 2019
Incentivized
It's being used by the entire organization to view company information. It is used to access files and presentations, and to share info ā€¦
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Highspot?

Highspot is a sales content management software solution offered by Highspot.

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  • Setup fee optional

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Highspot Discover | Play Scorecards Demo

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Highspot Discover | Training & Coaching Demo

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Product Details

What is Highspot?

Highspot is an advanced sales enablement platform, with sales content tools and content analytics. Users can find the most relevant content for each situation, have flexible ways to present content to customers, and gain real-time visibility into whether customers find the content engaging. Highspot sales content tools include asset management, sales playbooks, online presentations, etc. Advanced analytics lets marketing and sales understand how content is performing across the sales cycle and provides actionable insights so pitches and content can be optimized. Highspot aims to close the loop across marketing, sales, and customers, in order to help companies engage more effectively with their audiences.

Highspot Features

  • Supported: Sales Content Management
  • Supported: Online Pitching
  • Supported: Sales Performance Analytics
  • Supported: Guided Selling
  • Supported: In-context Sales Training
  • Supported: Sales Email with prospect engagement alerts

Highspot Screenshots

Screenshot of Content usage analytics

Highspot Video

Sales enablement is big. Where the category goes will be huge. We see enablement expanding to help at least 50 million people across sales, marketing, services, and support roles collaborate and deliver on their customer experience initiatives. Enablement technology, practices...
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Highspot Competitors

Highspot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Highspot is a sales content management software solution offered by Highspot.

Seismic and Showpad eOSĀ® are common alternatives for Highspot.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Highspot are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(128)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highspot is a versatile and user-friendly tool that solves various challenges for organizations. Users have praised Highspot as a one-stop shop for organizing and sharing sales materials, similar to the Google of internal resources. This software facilitates easy content sharing across multiple departments, making it a valuable platform for accessing and distributing company information, marketing materials, and new product information. With Highspot, the entire organization can efficiently view and access important files and presentations, streamlining the process of providing sales support materials to clients. Additionally, sales teams benefit from Highspot's ability to track prospect engagement and manage the content they send to customers. The tool also fosters communication between teams, allowing for the sharing of best practices and addressing challenges. Overall, Highspot enables a more collaborative culture by organizing and sharing resources across the organization.

Another key use case of Highspot is its effectiveness in solving the problem of scattered marketing materials. Users appreciate how Highspot provides a searchable and easy-to-find one-stop shop for all content, eliminating the need to sift through multiple platforms or folders for specific resources. The software's organization capabilities extend beyond marketing materials; it allows users to organize department-specific content such as client-facing assets and internal training materials. Highspot is also instrumental in keeping users informed about new products and solutions through its organized content library and helpful search function. Sales teams particularly value Highspot as a centralized platform for both internal and external documents, which enhances tracking of customer engagement and enables efficient bundling of information. Compared to other tools like Google Drive, Highspot offers better content storage organization and sharing capabilities. Moreover, Highspot improves content management in Salesforce by effectively surfacing relevant material to opportunities, aiding in version control and pitch deck management. In addition to these benefits, Highspot has been successful in serving as a single source of truth for Customer Care departments while saving time and increasing confidence in accessing the latest content.

Furthermore, Highspot offers value to organizations by serving as a repository for various types of documents. Users leverage Highspot to store marketing documents, PowerPoint decks, key content for prospecting and presentations, and client-related documents. This utility also extends to content marketing materials, case studies, and internal documents for reference purposes. Highspot plays a crucial role as a sales toolkit by storing marketing materials, competitive intelligence, and sales plays used by both sales and marketing teams. Through this centralized platform, users can eliminate the need to save numerous files on individual computers, ensuring easy access to up-to-date collateral for outreach and communication.

Highspot's usefulness extends beyond internal document storage and sharing; it also serves as a valuable tool for training and readiness, both internally and externally. Users appreciate the software's easy implementation and customization options, thanks to its appealing and user-friendly interface. A significant advantage of using Highspot is its ability to track customer engagement with content. This feature allows sales and marketing teams to gain insights into prospect behavior, identify the most effective pieces of collateral, and customize their pitches accordingly. Users also value the feedback and analytics provided by Highspot, which help them understand how prospects interact with the content shared. The robust search function within Highspot further aids users in quickly locating resources, making it an essential tool for multiple teams across various departments.

Highspot has proven particularly useful in streamlining content sharing and presentation processes, improving messaging consistency, and providing visibility into prospect engagement. Users rely on it to store and distribute collateral effectively, overcoming email attachment size limitations. Its intuitive features enable users to easily share assets with different teams and receive back valuable input from their partners or customers. Sales teams utilize Highspot to manage and share content with prospects, appreciating the ability to customize each deck-link to individual recipients.

Overall, Highspot stands out for its versatility in organizing, storing, and sharing a wide range of sales materials across departments. The software's capabilities ensure that teams have access to up-to-date collateral, efficient workflows for content management, and valuable insights into prospect engagementā€”all contributing to improved sales effectiveness, collaboration, and customer interactions.

Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.

User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.

Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.

Slow platform: Several users have expressed frustration with the slow performance of Highspot. They have mentioned that it takes a significant amount of time to load files and proposals, which can be detrimental to their productivity.

Unintuitive user interface: The user interface of Highspot has been described as unintuitive and difficult to understand by multiple reviewers. Some users have struggled with navigating through the platform and finding the information they need, leading to a less than optimal user experience.

Disorganized file organization: A common complaint among users is the disorganization of files in Highspot. Users have mentioned that it is easy for the platform to become cluttered and difficult to stay organized when loading a large number of new files and proposals. This lack of organization can make it challenging for users to find specific content efficiently.

Attribute Ratings

Reviews

(1-25 of 50)
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Score 10 out of 10
Vetted Review
Verified User
Works very well for account-based marketing. Collateral can be tailored and shared with each and every customer and based on them interacting with the content on a regular basis or even sporadically or any other way they see fit depending on their role or their title or their department you can clearly see the value
Score 10 out of 10
Vetted Review
Verified User
Great for delivering insight on which personas are engaging with the material shared.

If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Highspot is a solid sales enablement platform to be used both as an in-house content library as well as a customer outreach tool (eg. Pitching). We're just getting started with using the analytics functionality involved with Pitch and with overall trending content/analytics internally with our usage and ramifications across sales teams. Works well with Business Development (prospecting 100% of the time all the time) as well as with Account Execs (new logos) and Customer Success teams for ongoing customer growth efforts.
David Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Highspot is a great place for sales teams and marketing to build a stronger bond. Highspot makes it easy for marketing to add collateral and for sales to use that collateral in their follow-up pitches. Highspot is also a great place for learning and development - creating internal pitches for employees to learn and grow. Overall, I think Highspot is a must-have for any organization struggling with L & D and 1 centralized place for all collateral.
April Risberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everyday use, our clients will always receive current brochures updated by our amazing marketing team. Highspot makes our emails look professional and trusted since they can see what the brochure is and makes it desirable to open. Highspot is easy to use, it integrates with Gmail and Groove.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Highspot is great for companies that have tons of marketing content. Highspot makes content easy to use and at the fingertips of everyone who has access to it. It has made our content get used more, and there is less back and forth between our sales teams and marketing looking for stuff.

It also shows how effective our marketing materials are and helps us gauge what the sales team is using the most.

I think Highspot is not meant for companies that are VERY small or have a 1 - 5 person sales and marketing team because they would just not need such a robust tool.
Lindsey Hunt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Highspot helped our Sales organization store the most up-to-date collateral developed by our Product Marketing team. We no longer have to search through SharePoint or internal drives, and we have helped salespeople move away from using outdated content they may have stored on their machines.
Highspot has helped us identify what content is most impactful with our prospects and what content is not getting the attention we'd anticipate.
Highspot has unified Sales and Marketing teams to work together instead of in silos.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Highspot is well suited for hosting all internal and external digital assets in an easy-to-use manner. Through global search and filtering, you can find anything you need very quickly. They also have a salesforce integration that enables you to push specific highspot resources into the opportunity, to help you at each stage of the deal or against specific competitors.
Score 8 out of 10
Vetted Review
Verified User
Highspot is great as a sales toolkit. Sending a sales pitch is easy and because it integrated with Gmail and Salesloft, the sales team and the SDRs can quickly and easily include the appropriate content in an email. If sent from Highspot, you can see details about who opened the pitch and how long they accessed the content. If sending from Gmail or Salesloft, you cannot see those details.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When I need to build presentations to our customers, Highspot is always the place to go. In Highspot, I can find useful materials, business use cases, and other references that help me build presentations quickly. The platform offers our company a good way to organize our content and quickly share it across different departments.
AJ DeMarco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you're looking for a platform to house and manage content for your sellers to leverage in presentations as well as in emails, Highspot is a great asset. It's a very intuitive platform that doesn't have a bunch of fluff to sort through to get to what you are looking for. The ability to create different homepages depending on which department a user is a part of is also a great feature. Our Sales team will log on and see the most important documents for them, and then our Marketing team can log in and see something completely different.
December 20, 2019

Highspot - Yay or Nay?

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Highspot is great for simple presentation/screen-share needs. I love how easy it is to upload and sort content. It's also great for sharing presentations/collateral company-wide. If you need a comprehensive solution with more advanced screen share capabilities, you may want to look elsewhere.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Highspot is well-suited for Sales professionals who want to engage their prospects/customers through content, as it allows them to share and track their engagement. It is also suited for content sharing among teams, and has easy-to-use remixing functionalities. However, the tool is not well-suited for regional teams who use localized assets, since there is no option to switch from an English version to a localized version (e.g. French), making it difficult/more time-consuming for non-English sales reps to locate an asset in their preferred language, after they have found it in English.
December 17, 2019

Highspot Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any organization. Highspot is a platform that I've found myself needing at every startup I've ever worked at. It's also a tool that I've heard various marketing personnel wish for. Their recent round of funding is a perfect example of how badly a tool such as Highspot, has been needed for quite some time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any BDR, Sales and/or Customer Success team should be using Highspot to track how their own team is utilizing marketing resources. Externally, Highspot offers high visibility into opens, level of engagement and overall views.
Mauricio Belmonte Mireles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The best scenario is sharing documents/information with customers and prospects and having the possibility of tracking the interactions. Highspot is very useful to have official information and documents, it is great that you can select if a document is shearable outside the company or if it is only for internal use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Highspot is well suited for organizations who have lots of internal documents that people constantly need to be referencing. It's especially good for companies with 200+ employees so that people don't have to constantly ask, "where do I find this content?"
Highspot is not as well suited for small organizations that have fewer internal documents and employees.
August 23, 2019

Love Highspot

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Medium to large organizations that have a large amount of content and resources. It is a great tool to organize content by department, industry/vertical, type of content (PDF, Resources, One Pagers, etc.), and internal/external content.

Additionally, it allows users to get what they need very quickly. By a quick search in the search bar you can find the most relevant content that may be buried at the bottom of a more traditional pile.

Highspot is great for sales-focused companies. Allows your Sales Reps to work efficiently and quickly. Lots of features like the "Pitch" feature that allows reps to send out content to a prospect and be able to customize the setting and track the views of that content. Internally admins can then get analytics on what content works and what doesn't.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When wanting to compile a custom deck or certain collateral to share with a prospect, without ever leaving your email you can search and find the case study you're looking for, etc. and share it much easier. The extensions allowing you to work directly within your email are fantastic.
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