OpenText Hightail

Simple File Sending Process: Users have found the desktop application offered by Hightail to be incredibly user-friendly, allowing them to send files quickly and efficiently. Many reviewers have praised the convenience of having the app right in the dock on a Mac, eliminating the need to log into an account via a browser. This feature has been especially appreciated by those who frequently send files to clients, as it saves them time and effort.

Efficient Downloading with Zip Folders: The option to compress large files into zip folders has received positive feedback from multiple users. They appreciate that this feature not only makes the downloading process faster for their clients but also prevents any issues related to large file sizes or multiple files taking a long time to download. Overall, reviewers find this functionality helpful in ensuring smooth file transfers.

Robust Security Features: Numerous security options provided by Hightail have garnered praise from customers. Reviewers have mentioned being able to password protect downloads, which ensures that only authorized individuals can access the files. Additionally, setting expiration dates on downloads has been viewed as a helpful feature for maintaining control over sensitive information. The identity verification feature offered by Hightail has also been commended for its ability to prevent unauthorized access and discourage forwarding and downloading by unintended recipients.

Confusing User Interface: Some users have found the user interface of the Hightail website to be confusing, particularly when trying to download the latest version of the software. They mentioned that finding the link to update the desktop app was not intuitive and required searching for a small logo on a pop-up.

Complicated File Sharing Process: Several reviewers have expressed frustration with the cloud file storage and sharing feature of Hightail, stating that it is not user-friendly and requires too many steps to use effectively. They feel that Hightail could improve customer engagement by making their collaborative features more visible and easily accessible.

Short Expiration Time for Shared Links: Many users have reported that shared links from Hightail expire too quickly, causing confusion for recipients on how to download files. This limitation has led some customers to suggest that these links should last longer in order to avoid any inconvenience or loss of important information.

Based on user reviews, Hightail receives several recommendations for its file sharing capabilities and collaboration features. Users suggest using Signiant or Aspera for files larger than 500GB. Hightail is highly regarded for its ability to handle large format file sharing, provide nice document management features, and enable efficient collaboration through live calls. It is effective in allowing multiple users to make notes about media changes and makes file sharing much easier through its user-friendly portal.

Hightail is considered one of the best tools for large file handling due to its affordability and reliability. However, for those without a large team or not working on external projects with a large team, users suggest considering free file sharing services instead.

Hightail is highly recommended for streamlining creative processes in medium and large companies, as well as sending heavy files and sharing large files without the risk of bounce-backs. It allows all members of a team to see the product of their work in one place and offers add-ons for business applications.

Users find Hightail visually appealing, easy to use, and a great resource for sending very large files. It enhances productivity and creative project management while also serving as a solution for sharing large files that cannot be sent via standard email methods. While it is not necessarily a replacement for file organization, Hightail offers fast transfers and a minimal interface.

Users advise considering web-based sharing alternatives like Dropbox, Box, or Google Drive if they meet specific needs at lower prices. Additionally, Hightail is recommended for staying organized, easily sharing files, and securely sending files that do not attach to emails. It is suggested to try the trial version before investing heavily, especially for businesses with documents in the cloud that require safe sending.

Hightail is also suitable for moving artwork and video files easily, making it a valuable tool for media professionals and studios. Users recommend thoroughly reading instructions to avoid confusion and using Hightail as a secure way to send files, but caution that some customers may experience difficulties with the document retrieval process.

Comparatively speaking, Hightail is considered a better option than OneDrive for frequent large file transfers and team collaboration, especially for remote teams. It is seen as a great way to securely share large files and is recommended as a decent alternative to Google products, particularly for clean FTP functionality. Users suggest considering Hightail for its ability to cater to multiple requirements and needs of teams. It is also advised to try the trial version before paying for the upgrade, especially for sending heavy-sized files.

In conclusion, Hightail receives commendations from users for its secure file sharing capabilities, ease of use, and effectiveness in collaborating on projects. It is highly recommended for transferring large files, streamlining creative processes, and enhancing productivity in medium and large companies. Users also appreciate its affordability, reliability, and user-friendly interface. However, it's important to consider individual business needs and test the trial version before making a purchasing decision.