HipChat (discontinued)

HipChat (discontinued)

About TrustRadius Scoring
Score 7.5 out of 100
HipChat (discontinued)

Overview

Recent Reviews

Basic app with basic features

7 out of 10
April 13, 2021
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very …
Continue reading

HipChat

9 out of 10
January 17, 2018
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
Continue reading

HipChat ain't all that hip.

3 out of 10
January 17, 2018
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently …
Continue reading

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Chat (134)

7.7
77%

Notifications (132)

7.7
77%

Search (104)

7.2
72%

Discussions (112)

6.5
65%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of HipChat (discontinued), and make your voice heard!

Pricing

View all pricing

HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.3
73%

Communication

7.3
73%

File Sharing & Management

6.3
63%

Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Competitors

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

What is HipChat (discontinued)'s best feature?

Reviewers rate Surveys highest, with a score of 8.

Who uses HipChat (discontinued)?

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 102)
Companies can't remove reviews or game the system. Here's why
Vladimir Salnikov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have integrations with Confluence, Jira, and Stash. For example, we use rooms to store, share and discuss with team many papers, related to development process, and divided into many topics, according to rooms. We use dedicated rooms for UX discussions, for DevOps, and virtually for every sector of functionality groups for our development process. Even for so-called "brain-sex", where we share some curious things and comic pictures (virtual "cooler" room).
November 01, 2016

HipChat Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
When an engineer finishes a story, they make pull requests to our Stash repo. A team HipChat room will show an alert stating who made the pull requests and what it is for. Any comments that are made on the requests are also shown here. This makes it easy to keep track of pull requests and see activity on them. As pull requests are made and approved, our JIRA board is updated to reflect the project's progress. These updates are also given in HipChat.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Hipchat allows for quick communications on the side of projects, particularly for engineering. If someone is stuck on a problem/bug, he or she immediately place the question inside the room. One scenario might be the front-end developer running into a bug in her code. She screenshots the problem, places it inside the room, and waits for the development or design team to provide an answer. We have some co-workers working abroad and in different time zones, chat allows everyone to move together. Hipchat supports communication during these bugs and it speeds up our workflow.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I use rooms to talk with certain teams who are assigned to certain tasks. I also use a help desk room to receive notifications of updates on tickets. We receive updates for updates on confluence as well, on another room.
Score 10 out of 10
Vetted Review
Verified User
Review Source
HipChat became the centralized communications hub for everything from customer support tickets, cloud infrastructure operational alerts to code commits, testing results and build successes/failures. This was achievable due to HipChat's bountiful number of integrations and robust RESTful API to use if the perfect integration could not be found. The impact of this on our organization was greatly reduced email volume and significantly reduced time to action and prioritization for issues and course corrections.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Jira for product bugs and enhancements. The Jira integration with HipChat makes it easy for us to communicate about specific work items at various stages of completion. For example, when a developer has completed a subtask, a HipChat link enables me to view that task and the parent story easily. If QA finds a critical bug that needs immediate attention, the team can be notified via HipChat right away. Important status updates are painless.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have and use a few chat bot integrations we use daily which can make our lives a little easier. JIRA bot for example is a great integration which posts a quick summary of a ticket number, great for reminding others of what it is you're working on. It's used primarily when submitting a pull request, so everyone knows what the pull request is for and would be more likely to review it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use the JIRA integration. When you add stories to a discussion it makes it easier to access the details of that story while discussing. Also updates to the stories get pushed to the chat discussion.
Score 5 out of 10
Vetted Review
Verified User
Review Source
I don't know what is meant by how the company I work at uses integrations in HipChat rooms. As for how it supports my workflow, I'm guessing this refers to project management, but I've really only used it to ask other team members for clarification and advice on questions that come up as I'm working on my daily tasks. In this way, it saves me the time of having to get up and track down other team members to answer my questions. I cannot speak to what impact it has had on the company I work for as I am not in a position to know that.
Manuel Darío Escobar Ramírez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
github and Jenkins integrations allow us to keep track of code changes and how those can go to our testing and production environments. PagerDuty and Datadog integrations help us to keep an eye on overall health from our production environments.

The fact that we can use API to integrate our own code with hipchat communications, helps us to have a better visibility of what's going on.