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HipChat (discontinued)

HipChat (discontinued)

Overview

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

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Recent Reviews

TrustRadius Insights

HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and …
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HipChat

9 out of 10
January 17, 2018
Incentivized
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Notifications (130)
    7.7
    77%
  • Chat (132)
    7.7
    77%
  • Search (103)
    7.2
    72%
  • Discussions (110)
    6.5
    65%
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Pricing

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HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.3
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3
Avg 8.1
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Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

Slack, Microsoft Yammer, and Skype for Business, now part of Microsoft Teams are common alternatives for HipChat (discontinued).

Reviewers rate Surveys highest, with a score of 7.8.

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(577)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and collaboration. Users have praised its effectiveness in reducing the need for email and keeping track of events, discussions, and most employee communication. It has replaced other instant messaging platforms and is used for direct messaging, channel-based chat, disseminating information, and keeping everyone informed. Engineering teams particularly find HipChat useful for publishing build results, tracking deployment logs, and coordinating work during incident response. Software design/development agencies have also found value in HipChat for facilitating communication within teams spread across different time zones. Overall, HipChat has proven to be an easy-to-use platform that fosters collaboration between distributed teams and different departments while minimizing reliance on email. Its integration with other Atlassian software further enhances its functionality and makes it a valuable tool for organizations looking to improve their internal communication processes.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use hipchat in our IT department to assist us with communication in developing our software. We use different rooms for each of our teams. The history is extremely helpful to go back to later for information. We also integrate with a calendar to show when team members will be out. We've also used the bots for polls and our daily stand up reports. It's helpful.
  • I like the stand up bot - it's helpful to de-clutter the body of our group chat.
  • I have no recommendations, I really like hipchat.
Project Management
N/A
N/A
Communication (4)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
100%
10.0
File Sharing & Management (3)
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Device sync
100%
10.0
73
IT development, business analyst,product team, QA, training
2
I'm not sure, my supervisor controls Hipchat and delegates to others for assistance with Hipchat support.
  • Communication
  • Stand-up reports
  • Deployment Assistance (with communication)
  • Calendar integration to notify when team members will be out of the office
  • Calendar Integration
  • The bots helped with a poll a few times to help us decide where to eat lunch as a team
  • Faster/easier communication with a save history
Not Sure
I'm not sure, this was done before I moved to the department I'm in now.
  • Don't know
I don't have insights as I was not a part of the implementation. However, I love the end product.
The blog of issues/conversations with HipChat support team is very helpful.
December 16, 2015

Hip to HipChat!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Most of our IT departments use HipChat. We also have a few admin departments using the rooms feature. We are able to communicate on the fly in real time, see who is available at the time and eliminate mass emails. We also use the one on one chat.
  • Using the rooms for a dept is the best feature- you can lock rooms off as private or have open rooms for anyone to join.
  • The emojis are pretty cool.
  • They should add the feature to be able to chat to 2 people in one conversation.
  • The last update has been very buggy- Kept crashing. Hipchat was fine until this update..
  • Search feature used to work great but now it has not been working properly.
HipChat is great for IT departments, and real time updates especially when we have our SOS moments.
Project Management (2)
60%
6.0
Mobile Access
100%
10.0
Search
20%
2.0
Communication (3)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
File Sharing & Management (2)
40%
4.0
Video files
40%
4.0
Audio files
40%
4.0
  • It increases efficiency by being able to get a hold of another member.
100
IT departments and Compliance Desk review department
1
Basic software knowledge
  • We host a private room for our help desk to discuss ongoing issues.
  • One on one chats with other techs and IT depts.
  • Use on mobile devices when we do not have access to our PCs.
  • Using the mobile device when our internet or PCs are inaccessible.
  • Adding more people to rooms for other departments, will cut down on single email discussions on topics.
If they fix the bugs the last update gave that are causing hipchat to crash more often.
No
  • Price
  • Product Features
  • Existing Relationship with the Vendor
Would do a trial with other chat softwares to see if they are cheaper or handle conversations better.
  • Implemented in-house
No
Change management was minimal
Didn't handle it but heard it went very smooth for setup
Never had to use support except for setup.
Yes
it was during an update and they came out with a new release shortly after.
  • Emojis! They are fun to use with the group.
  • Room feature.
  • Just applying last update had bugs.
Yes
awesome! Probably the best feature.
Could add some items like dual chats with 2 or more besides using a full room.
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