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HireRight

HireRight

Overview

What is HireRight?

HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.

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Recent Reviews

TrustRadius Insights

HireRight is a versatile tool used by organizations for a variety of pre-employment activities. It helps companies remain compliant with …
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Meets our Needs

7 out of 10
January 12, 2023
Incentivized
We are required to use HireRight by the client that we work at as a pre-access item for our employees to be background checked in order …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is HireRight?

HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HireRight?

HireRight is a background screening solution. It includes a range of background checking services, and supports international and multinational organizations. HireRight includes criminal background checks, identity checks, candidate experience checks, and driving records, among other types of background checks. The product also provides tailored features for businesses in transportation, healthcare, education, retail, financial services, non-profits, and small businesses. HireRight is a standalone background checking solution, and is designed to integrate with other ATS products with fuller recruitment capabilities.

HireRight Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.

ACRAnet, TransUnion SmartMove, and Findigs are common alternatives for HireRight.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of HireRight are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(79)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HireRight is a versatile tool used by organizations for a variety of pre-employment activities. It helps companies remain compliant with regulations and ensures that employees meet the required standards. With its user-friendly interface, HireRight makes it easy for organizations to register employees using just their name and email address. The product excels in verifying the backgrounds of US-based employees, making it an ideal choice for running background reports on potential hires. HireRight also proves valuable in approving drivers for hire by providing comprehensive reports such as MVR, SSI, CID List, and DAC reports. Additionally, it allows organizations to maintain a database of potential candidates and track their progress from the initial interview stage to full employment. By performing pre-employment screenings and background checks, HireRight assists companies in maintaining compliance with state and government projects. It is also instrumental in conducting pre-employment tests and annual MVR checks throughout the company, contributing to a streamlined hiring process.

One aspect that users appreciate about HireRight is its ability to consolidate various employment-related tasks into one platform. From background checks and drug screenings to I-9 compliance, HireRight provides businesses with a central hub for all their employment needs. This consolidation not only ensures easy access to essential information but also makes it convenient for multiple sister companies to use the same system efficiently. For example, some users have noted that HireRight has been a great time-saver when it comes to handling background checks and drug screenings on specific projects that require badging. Another advantage of using HireRight is its ability to foster consistency when running backgrounds for similar positions within an organization. By maintaining standardized processes, companies can ensure fair hiring practices while reducing potential risk associated with negligent hiring decisions.

Recruiting roles benefit substantially from the use of HireRight as it aids in candidate verification after hiring and obtaining necessary DOT file information. Furthermore, organizations rely on HireRight's expertise as a leading provider of on-demand employment background checks. By using HireRight, businesses can align their pre-employment activities, enhancing the quality of hires and mitigating employment risk. This is particularly important for positions that involve sensitive responsibilities such as handling money or patients, where organizations need assurance that candidates have no prior issues in such areas.

HireRight plays a crucial role within HR departments by facilitating employee background checks, which are often a condition for job offers being extended. Its quick and efficient process enables organizations to conduct these checks with just a few steps, ensuring that they have reliable information when making hiring decisions. Overall, HireRight provides businesses with the peace of mind that comes from conducting thorough background checks and drug screenings. By utilizing HireRight, organizations can ensure compliance with client requirements, industry regulations, and internal policies regarding employee screenings. For instance, some clients mandate the use of HireRight as their background checking vendor to make sound and compliant hiring decisions. Additionally, HireRight offers the flexibility to perform both pre-employment and random drug screens, helping businesses maintain a safe and drug-free work environment.

One key benefit reported by HR departments is the convenience of having all pre-employment activities in one place. From background checks to drug screens and I-9 compliance, HireRight streamlines the entire process, saving time and effort for HR personnel. It also serves as a valuable resource for maintaining a database of potential candidates, enabling organizations to track applicants' progress from initial screening to full employment seamlessly.

Furthermore, HireRight plays a pivotal role in risk management for companies in various industries. By conducting comprehensive background checks and verifying qualifications, organizations can reduce the chances of hiring individuals with a history of violent criminal behavior or other concerning issues. This aspect is particularly crucial when dealing with positions that require a high level of trust or responsibility.

Ultimately, HireRight helps businesses make well-informed hiring decisions by providing them with accurate and reliable information about potential employees. Its user-friendly interface, range of services, and ability to streamline various pre-employment activities make it an essential tool for organizations looking to ensure compliance, maintain consistency in hiring practices, and reduce employment risks.

Email invitation feature: Users have found the ability to send email invitations to candidates for completing and submitting their own background investigation information to be a game changer. This pro has been mentioned by multiple reviewers, as it speeds up the hiring process and makes it easier for candidates to complete required paperwork.

Batch upload option for drug screening rosters: Many users appreciate the batch upload option for random drug screening rosters, finding it intuitive and accurate. This pro has been mentioned by a number of reviewers, as it allows them to make selections in a timely manner and directly notify managers without additional paperwork.

Wide assortment of training options: Reviewers have highlighted the wide assortment of training options offered by HireRight, both for system users and compliance updates. This pro is frequently mentioned, as it makes it easier for Employee Services teams to stay updated on regulatory changes.

Quality Expectations: Some users have expressed dissatisfaction with the quality expectations of the product. They feel that certain checks, such as ValidateCompetitorNames and ValidateLLMLanguage, are not meeting their standards. These users believe that these checks should be improved to ensure better accuracy and reliability.

Line Break Counts: Several reviewers have mentioned issues with line break counts in their feedback. They have reported instances where the number of line breaks exceeded the acceptable limit set by the software. This has caused frustration among users who expect precise formatting in their content and would like to see improvements in this area.

Plagiarism Wordcount Limit: A number of customers have raised concerns about the plagiarism wordcount limit imposed by the system. They feel restricted by a maximum limit of 15 words for ngrams of 9 and one word for ngrams of 13 when checking for plagiarism. Users express a desire for more flexibility in order to effectively verify originality without being hindered by these limitations.

Based on user reviews, there are three common recommendations for HireRight:

  1. Improve Communication and Document Upload: Users suggest enhancing communication between the documents department and users. They recommend better communication channels and the ability to upload requested documents directly into the user's portal.

  2. Consider Local Background Check Companies: Some users recommend exploring local background check companies instead of using HireRight. They believe that partnering with a local company can lead to better results and avoid potential loss of candidates.

  3. Thoroughly Research Other Options: Many users advise considering other options due to reasonable pricing and quick implementation. While some praise HireRight for its efficiency and customer support, others suggest looking into alternative solutions that offer better customer service and more tailored features.

Overall, it is advisable for businesses to ensure effective communication with the documents department, consider local background check companies, and thoroughly research other options before committing to HireRight.

Attribute Ratings

Reviews

(1-25 of 33)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
HireRight is accurate, timely, and easily configured to the various background check reporting needs of its clients. The company itself appears to be committed to educating users on various law updates that affect background check reporting; they offer frequent communications as well as opportunities to attend learning webinars. The communications also come from various members of their leadership team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HireRight is very well suited for companies with large intake of new hires across several locations. It could still be used but might not bee a great fit for companies that don't hire new teammates often and/or have a smaller number of employees in general.
January 12, 2023

Meets our Needs

Score 7 out of 10
Vetted Review
Verified User
Incentivized
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks.
January 12, 2023

HireRight Review

Thomas Baker, CFE, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HireRight is well suited when you have many potential candidates at the same time and need to keep a database of all of the candidates so that you can ensure the status of all of their potential employment is updates. It may be less appropriate when there are only 1-2 potential candidates in the pipeline.
Shivam Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed more security as far as hiring new people was concerned. HireRight becomes the right candidate for this position. The best thing about this is partnered with HR services and integrations with other tools that make it easy to keep records and set up. However, its UI is outdated, they can update it to improve performance and user friendly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have found that HireRight meets all our know needs. Obviously, there are situations where we do not know what we do not know, but in our industry, they assist us in meeting our government compliance. Without this compliance, we are unable to work on projects that are aligned with the government agencies.
January 10, 2023

HireRight - user review

Bughtha Prakash Reddy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
First of all HireRight is a great platform which provides geniune results on background checks it can be on Identity checks, Background checks, Health checks, etc. Even the customer support team really helps incase of any issues with the verification process. In my case they really helped me due to problem in contact details of one of the employer the verification was rejected first time. They helped out to get it resolved in 1 week as soon i confirmed them the details. Great support from HireRight team on that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Hireright only for State of Ohio Contract hiring. whenever we can get an offer we need to initiate the BGC through Hireright and it will sent a link to consultant to fill the requested details. once BGC is done we will get an email from Hireright about it completion with either meets or review required and we will accept in the VectorVMS. The result will be not integrated with VectorVMS like infocubic we used for Other accounts we have
John Chavez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Because we hire a lot of contract based employees we need a system that could quickly do their background check because we have time sensitive projects that cost us money if we cannot delivery it on time, the speed in which this system does our background checks and provides us with errors is amazing, we've had background checks go through in minutes were before it would take weeks. Granted we need the candidate to move quickly through the process and this software helps push them along.
January 10, 2023

HireRight

Score 7 out of 10
Vetted Review
Verified User
Incentivized
There is room for improvement with the platform: the interface, not having a dedicated CRM when issues arise which means the default is either chat or a phone call with someone that is not familiar with your account. They do run many internal checks for companies that are global but completion times can vary drastically and take weeks.
February 21, 2020

HireRight the first time

Score 8 out of 10
Vetted Review
Verified User
Incentivized
The limitation of only catching information off the addresses the applicant supplies instead of their social has put our company in a tough spot. We tried to promote an employee and were unaware they would not be able to fill the requirements of the position because the background check did not catch something from another state.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HireRight caters to all size businesses. Whether you only need a simple background check or a more detailed, in-depth one (i.e., special licensing verifications, education verification, etc., HireRight can provide that information. Although most delays are due to smaller jurisdictions not responding promptly, when you contact HireRight, they query those jurisdictions and provide you an update. Customer service is very easy to work with.
Shannon Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very likely that I would refer friends and coworkers to HireRight. If it wasn't for HireRight, I would not be able to complete my job in a timely manner. It's simply a must do for the transportation industry. By using the reports they offer, I can firmly make a sound decision on hiring my prospects.
March 27, 2017

Hire Right Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
HireRight would be well suited for a larger corporation that does not have robust background checking standards. It would be less suited for smaller organizations, who value customer services and candidates experience. I also wouldn't recommend them to someone with a lot of international checks. They do what they're supposed to do most of the time, but I haven't seem anything extraordinary about them.
Tiffany Fields | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HireRight is well suited in the transportation industry. They provide a quick, accurate return on the CDLIS report and DAC report. It is very cost effective for everyone. Their customer service people will answer your question(s) to the best of their ability, and will research into things to find the correct response.
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