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Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
Starting at $83.25 per month
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What is RingCentral Events?
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…
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Pricing
Starter
$83.25
Cloud
per month
Growth
$667.00
Cloud
per month
Business
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Guide to sessions in Hopin
YouTube
CCPN Conference 2020 Online - Hopin Demo
YouTube
Hopin Expo Booth Tour / Demo | Yellow Tuxedo
YouTube
Hopin Expo Booth Demo - Sharing Video and Slides
YouTube
Rattlesnake Bite (Demo) Line Dance
YouTube
Hopin Expo Booth Demo - Make it Mariko Events
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingCentral Events?
RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.
There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.
RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.
There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.
RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.
RingCentral Events Video
As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are.
Request a Demo: https://hopin.com/?no_redirect=true
RingCentral Events Integrations
RingCentral Events Competitors
RingCentral Events Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish |
Frequently Asked Questions
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
Reviewers rate Hopin Scalability highest, with a score of 8.8.
The most common users of RingCentral Events are from Small Businesses (1-50 employees).
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Reviews and Ratings
(55)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.
Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.
Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.
Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.
Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.
Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.
Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.
Based on user reviews, here are the three most common recommendations for Hopin:
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Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.
-
Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.
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Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.
(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
March 05, 2022
Hopin is Hoppin'
I support other companies and government offices with hosting events, and we use Hopin as our platform.
- Vendors can set up and preview their own booths
- Networking feature is what sets Hopin apart
- I like the video conferencing and I'm glad it's not in a "fake world"
- I'm glad to see accessibility being prioritized
- Integrations are super helfpul
- too much clicking in the set up process
- I want to be able to do more things in a bulk edit scenario
- ticketing has improved
- Being able to support others with hosting high-quality events has led to more consulting gigs with repeat customers
- Events have virality so they often produce the next leads
- People connect well on the platform so it's nice to be seen as connectors who know how to do more than host a sales webinar
I actually have a bone to pick about this. I want Hopin to incorporate or copy Bevy's community feature. Bevy's conference feature SUCKS. And Bevy is really expensive for the value. BUT...I love the analytics, the built-in email service provider, and a few other things in Bevy's community chapter product. I became a customer of Bevy when I was trying to replace Hopin because the agency model in the first round of renewals was totally missing the mark! I'm hoping that was just a growing pain because it cost me a lot of money. I'm currently trying to exit a contract with Bevy.
2
Sales and enablement
- events
- chamber of commerce shop small
March 01, 2022
Always Improving, But Pretty Great As Is
We use Hopin to stream some of our larger virtual events where we may have multiple speakers in multiple rooms at the same time. We like this platform over using YouTube or Facebook to stream because we have more control and more transparency into who our attendees are. Other features we enjoy are the expo areas and networking areas of the platform.
- The interface is very clean and customizable. Some of the other solutions I've looked into are not as easy to customize or have a "clunky" interface.
- Hopin is always improving. Several sticking points for us that existed 3 months ago have been updated and improved so they are no longer issues for us.
- Hopin has acquired the platform StreamYard, which is a very powerful and simple live studio solution, and they have actively integrated StreamYard into the Hopin platform.
- Hopin charges based on number of "registrants" rather than number of "attendees." This has forced us to use a workaround method and not allowed us to use all of the tools available because, especially if we're holding a free event, we don't want to pay for a lot of registrants when only a percentage of them will actually attend the event.
- The streaming quality is great, but it doesn't perform as well as YouTube or Facebook with weaker viewer connections. We receive many more complaints about the video feed stopping and starting than when we broadcast through YouTube or Facebook. Hopin does give us the ability to use YouTube as the source of the video stream, but that comes with its own set of problems, where users may click on the YouTube branding and be directed to watch on YouTube, outside of the Hopin platform.
- Some additional options would be nice, such as being able to disable anonymous viewer comments/questions would be helpful.
- The software is very expensive. It comes with a 5-figure yearly license fee plus cost per registrant fee referenced above.
- This one is hard to say. We had a solution before, which was virtually free to use and worked okay for us. I can't really tell if using a high-priced platform like Hopin has increased the revenue brought in over the free solution. We would have to do a true split test where we sent half of our attendees to one platform and the other half to Hopin, and see if the additional spend is worth it. As far as true ROI, it's hard to compete with an infinite ROI since the other solution was free. But using Hopin may result in additional profit, meaning we may have made at least our investment more and then some over what we would have made using the free solution.
- It is a better solution than our former solution for restricting access only to specific people. When we streamed to a private Facebook group, for example, we had to deal with the built-in distractions of Facebook, and everyone had to have a Facebook account. I feel we may have made it easier for some to attend by streaming these types of events through Hopin rather than Facebook, and therefore increased our reach.
- Hopin feels like a higher value platform than Facebook to people who paid to attend this event.
Airmeet was the most comparable to Hopin. It had a very similar interface. The networking feature was a little better in my opinion because it offered "round tables" where you could see the table and see how many were already seated at the table and join the table if you wish. Airmeet didn't make the cut, though, because there was a large delay on the live feed (nearly 60 seconds, which doesn't work well for us because we have a lot of live interaction and can't wait for the delay. ON24 has a much more customizable user interface, but is very difficult to use and has issues with streaming speed. Webinato/omNovia has been our solution for the last 11 years, and does an excellent job. But when Adobe Flash was phased out in 2020, we couldn't use this platform any longer. They did release a new platform call Flow (flowapp.com), and this is a nice solution, but doesn't have enough customization for our purposes. It's very clean and easy to use, though.
YouTube Live and Facebook Love are great for steaming and taking comments only. They do not offer other features you’d expect a virtual event platform to offer.
YouTube Live and Facebook Love are great for steaming and taking comments only. They do not offer other features you’d expect a virtual event platform to offer.
4
When holding a live event, many are involved in some form of using the software.
Primarily, I, head of the marketing department, and a coworker, head of the IT department setup and run the event.
Our speaker/trainer, of course uses the software in the capacity of being on camera.
Our sales department monitors the chat and responds to sales opportunities.
Our customer service department monitors the chat and has a booth setup to help with customer service issues during the event.
2
Advanced technical skills are required to fully use and customize Hopin.
The two people that primarily support Hopin have strong IT and programming backgrounds.
- Holding Live, Paid, Virtual Events
- Simulcasting Live, Paid, In-Person Events
- Holding Live, Free, Virtual Events where multiple, simultaneous speakers are required to be speaking in different rooms.
- We’ve used the software pretty much as intended.
- I see us continuing to use it for virtual events. We may consider hybrid events in the future and utilizing some of Hopin’s feature for in-person attendees as well.
Yes
This replaced a platform called Webinato (formerly omNovia). OmNovia was a Len ideal solution for simulcasting live, in-person events, and also worked well for completely virtual events, although we didn’t do many of those prior to COVID.
We may still be using omNovia to this day if it didn’t run solely on Adobe Flash, which has been phased out over the past several years and finally support was ended by most modern browsers in 2020.
- Price
- Product Features
- Product Usability
Single most important feature for our specific use case was multiple stages, that is, having multiple speakers speaking on different topics at the same time in different areas of the event.
Next most important was ability to stream without lagging and accommodating weaker internet connections for some of our viewers.
Then having our most desired features for a price we could afford was, of course, very important as well.
If I had to do it again, I’d probably focus more on the features we’ve learned from using Hopin and make sure the solution we select has all of those important features.