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RingCentral Events

RingCentral Events
Formerly Hopin Events

Overview

What is RingCentral Events?

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…

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Recent Reviews

TrustRadius Insights

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
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Hopin

10 out of 10
March 02, 2022
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guide to sessions in Hopin

YouTube

CCPN Conference 2020 Online - Hopin Demo

YouTube

Hopin Expo Booth Tour / Demo | Yellow Tuxedo

YouTube

Hopin Expo Booth Demo - Sharing Video and Slides

YouTube

Rattlesnake Bite (Demo) Line Dance

YouTube

Hopin Expo Booth Demo - Make it Mariko Events

YouTube
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Product Details

What is RingCentral Events?

RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.

There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.

RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

RingCentral Events Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

RingCentral Events Competitors

RingCentral Events Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

Airmeet, Zoom, and Webex Events (formerly Socio) are common alternatives for RingCentral Events.

Reviewers rate Hopin Scalability highest, with a score of 8.8.

The most common users of RingCentral Events are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(54)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.

Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.

Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.

Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.

Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.

Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.

Based on user reviews, here are the three most common recommendations for Hopin:

  1. Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.

  2. Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.

  3. Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.

(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)

Attribute Ratings

Reviews

(1-25 of 35)
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Ollie James-Parr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The wealth of connectivity options across the platform are excellent for the user. Improvements could be made in the Expo function so that organisations can better promote what is happening within their booth beyond an image and small amount of text. Networking is an excellent function.
Samantha Rosen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Hopin won't work for our longer events or events that are recurring over a few weeks. Ie. We have a client running a three-week course, for the same attendees, 3 days a week for 3 weeks - and we do not want to have to have them register for 3 separate events, therefore, Hopin is not a suitable choice.
Fahmida Nisa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hopin is very well suited for online conferencing and webinars as it has the capability to host all requirements for such an event. The only complication my organization faces is while delivering a hybrid event and creating a link between physical/ virtual delegates. It feels highly catered for virtual attendees rather than physical delegates who might be using the app for engagement. Not a huge issue as the majority of the clients use Hopin for virtual engagements
J Mendes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For events where networking is not critical, and multiple and diversified contents need to be shared, Hopin is perfect. The expo area can also be used in a kind of fair although it is not a premium platform for that. For medium-sized companies that want to have a stable and reliable platform for events, Hopin is a good selection. It does not impress much but does the job
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We describe Hopin as a virtual event...you are stepping into a conference space and you decide where to go and when. It is different than a virtual call where someone tells you where to go and when. This type of virtual mobility is helpful to engage participants on different levels.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is well-suited when you need to present data/analytics to sponsors or presenters about interaction during an online event. It is well-suited for an overall professional online event experience because it so nicely ties together sessions, expo, and networking in a simple UI.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hopin has served us well through the pandemic. It is relatively easy for speakers and presenters to understand and engage with. It is robust enough to add sponsor booths and networking breakouts - either in the roulette - or in the breakout rooms, without the added nonsense of avatars and imagery.
Carl Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For us it is great for content-led interactive events, e.g. a business conference with some interactive sessions and networking, also a digital awards event works well now that you can have a single stream into multiple sessions. We would say it is less suited to the trade-show type of product (which to be fair is harder to do digitally)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are huge event producers who require massive technical setups, and perhaps Hopin wouldn't fit the bill for them. I'm not sure. I've been an attendee of an event with some 6,000 active participants, and Hopin's infrastructure held up well. For people who don't have a technical staff to deal with all the details of putting together an event, Hopin is the answer for me.
March 02, 2022

Hopin

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hopin is well suited for every kind of virtual or hybrid event. It is best to host larger events, so it is not really useful for smaller virtual events like webinars.
Medea Baccifava | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is easy to use as users and also easy to navigate inside of it. So it is a nice one-stop-shop for companies with few events. It is expensive, so it is hard to justify such a high cost in such a difficult era when your income depends on sponsorship and attendees while online-only is going out of fashion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hopin is perfect for organizing a virtual conference! If you need a stable technology with live-streaming and robust integrations, if you're expecting thousands of attendees live, and you need to invite many speakers attending different sessions - then that's the platform for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's a great platform to use with multiple clients. It can keep the accounts sorted on the backend which is great. Other platforms typically need a separate license per client. It's a very good platform for RTMP streaming. We used a mix of their Streamyard production studio and our own Vimeo feed. Everything on that end is really simple to use and their teams are more than happy to help walk through those. I would say it's really good for keeping the streams simple. We locked down navigation so people couldn't be wandering around the site while the main stage presentation was happening. We were able to use notifications and pin messages to provide info to the attendees during the stream which was very helpful when we were playing prerecorded content. I think if you have a very complex interactive event and don't need 1:1 networking, there are probably platforms that could be better. Organizing breakouts and features like that are fairly limited at this point.
Will Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hopin is in our view the strongest platform for large scale events where you have multiple sessions running at the same time, with the need for a close match to a real-life event, where attendees, partners, and sponsors all receive good value from their involvement, with a simple to use platform that is reliable and delivers when you need it to.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hopin is quite expensive if you're holding a larger event with over 1000 registrants, and you want multiple stages. It's not suited for all budgets. It seems more appropriate for a paid virtual event, but large free events, especially since they charge per registrant instead of per attendee, Hopin may not be well suited for.
Manu Quirós | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Right now, people are tired of just broadcasts called virtual events, they need a really nice experience, a design where you can choose content, have better content, with the feeling of a virtual venue. That is where Hopin is one of the best options on the market price vs content.
John Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you need to throw together an event, webinar, or Livestream at the last minute in a quick and dirty fashion, Hopin isn't the best, maybe. Due to all the features, I've mentioned there is a lot to build out if you want to keep things looking top-tier. The platform allows you to do stripped-down events without all the bells and whistles, though. While we've had great success with smaller classes, book launches, interviews, and such, Hopin shines more the bigger you go with your event. Multi-track conferences with international guests? No problem. Best of all is the amount of social interaction possible on Hopin in comparison to other platforms.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are trying to host digital events with a few presenters/video sources, Hopin can work for you. The user experience is easy to navigate and fun. However, it might not be appropriate if you have many presenters, or if you need to queue those presenters with audio. No matter what - I recommend you always do a run-through before the event!
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