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RingCentral Events

RingCentral Events
Formerly Hopin Events

Overview

What is RingCentral Events?

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…

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Recent Reviews

TrustRadius Insights

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
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Hopin

10 out of 10
March 02, 2022
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guide to sessions in Hopin

YouTube

CCPN Conference 2020 Online - Hopin Demo

YouTube

Hopin Expo Booth Tour / Demo | Yellow Tuxedo

YouTube

Hopin Expo Booth Demo - Sharing Video and Slides

YouTube

Rattlesnake Bite (Demo) Line Dance

YouTube

Hopin Expo Booth Demo - Make it Mariko Events

YouTube
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Product Details

What is RingCentral Events?

RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.

There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.

RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

RingCentral Events Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

RingCentral Events Competitors

RingCentral Events Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

Airmeet, Zoom, and Webex Events (formerly Socio) are common alternatives for RingCentral Events.

Reviewers rate Hopin Scalability highest, with a score of 8.8.

The most common users of RingCentral Events are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(54)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.

Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.

Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.

Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.

Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.

Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.

Based on user reviews, here are the three most common recommendations for Hopin:

  1. Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.

  2. Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.

  3. Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.

(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)

Attribute Ratings

Reviews

(1-25 of 35)
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Ollie James-Parr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We utilised Hopin for a week long digital festival during the pandemic, a mixture of live and pre-recorded content as well as a multi faceted Careers Fair. We needed a platform which would allow us to run our regular annual offering virtually, catering for 1500+ LGBTQ+ young people from across the UK with excellent accessibility and interactivity. We held the digital festival across 7 days.
Samantha Rosen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin to produce and execute events for our client base. They range from large robust multiday events to 1-hour internal meetings. We have run fully virtual and Hybrid Events on Hopin, and the ease of use for both users and attendees always makes it a leading choice.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the product for our monthly virtual events. So far, it's the best platform we could find on the market.
Sometimes the platform has technical issues, which are pretty difficult to be detected and fixed. This can be disappointing for our users.
The communication with Hopin account manager is nice, we touch base regularly.
However, their customer service failed on understanding an issue we explained during an event.
Fahmida Nisa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin in our business to host online engagements like webinars, roundtables, exhibitions, and online conferences. Hopin allows us to organize and host events in a virtual capacity which enables us to reach a wider audience than we typically would have been able to reach. In addition to the above, we also host hybrid conferences and Hopin supports our multiple streams/multi-faceted production.
J Mendes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a co-organizer of the biggest sustainability festival in Portugal with more than 15k attendees in a pre-covid era. We transitioned to a virtual experience with Hopin and I have since then organized more than 20 events on it being the main expert of the platform for all the team
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hopin was utilized for leadership gatherings. For Atlas Corps, those fall into three categories: 1) Global Alumni Summit for approximately 200+ attendees in collaboration with external partners; 2) Atlas Corps Global Leadership Lab Immersion - quarterly 3-day training for about 50 international attendees; 3) Atlas Corps Virtual Leadership Institute Leadership Journeys - periodic conversation for an internal audience of about 100 that is also broadcast via our social media channels
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our business case was to use this for internal all-hands meetings and events and gradually scale to use it for external events. We wanted to move away from Google Meet/Zoom-type meetings that are suitable for smaller teams and go to something that would scale with us as we reached past 500 employees. Hopin also allowed us to implement a bunch of new features to our all hands and make it a much more professional occasion with a dedicated speakers section with Streamyard. Some of our marketing team have started to use Hopin for external facing events and it has worked out great as it allows you to have a landing page with info on all panelists and guests.
Carl Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We principally use Hopin for digital conference events - it has done a good job at replicating some of the value propositions of the in-person conference and has lots of features and integrations that enable us to do a fully-featured event with good production values - they are obviously investing in the product
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We participate in an annual virtual conference and needed a solid platform to stream our program, for distribution to our clients. It had to be simple to use for us and our clients, no tech nightmares, and affordable. We did a fair amount of research, and Hopin checked off all the boxes we needed to get the job done.
March 02, 2022

Hopin

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We believe that hybrid events are going to be used more and more in the future and that Hopin is the most advanced and agile platform in the market.
Medea Baccifava | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have been in the tech event business since 2012. In general, organising 3-4 events/year. Our smallest used to have 500 attendees while the big ones 2000+. Due to COVID in the last 1.5 years, events were forced to move to the online space and needed to organise online-only events. We used Hopin for being our "online venue."
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well-thought-out platform.
John Fitzgerald | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Hopin for online conferences, specifically for medical and professional association clients. The single-stage and closed ecosystem work well for these speaker/education-based events, and the reporting helps us verify CE requirements.
Will Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We ran 168 events in 2021 and used Hopin to deliver many of these events to scaling tech entrepreneurs on a global scale. Hopin enables us to easily create multi-stream events, with a selection of panels, networking, and discussion, whilst also keeping our sponsors and corporate partners in a position where they can gain value and access to our community. Hopin enabled us to take our events pre-pandemic from an offline environment and make them available digitally. The ease of setup and strength of product development has made it a pleasure to partner with Hopin for our events.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin to stream some of our larger virtual events where we may have multiple speakers in multiple rooms at the same time. We like this platform over using YouTube or Facebook to stream because we have more control and more transparency into who our attendees are. Other features we enjoy are the expo areas and networking areas of the platform.
Manu Quirós | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin for virtual events of the highest level, developing experiences for the users and our clients. The platform is the best we found for our needs and the needs of the actual times, where more people need a stable, reliable way to create virtual and hybrid events and not just a broadcast.
John Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In November 2019 I began using Hopin as a solution for virtual and hybrid workshops, publicity events, and conventions. While we do incorporate other tools, Hopin has consistently escalated its capabilities, making it central to all our efforts. From the outset Hopin distinguished itself by hosting so many event features under one roof; while our peers are still using an amalgamation of Zoom, Discord, live streams on YouTube/Facebook/Instagram, and all sorts of other platforms in a confusing approach to offer virtual vendor space, conference rooms, networking areas, and keynote addresses, Hopin provided all this in one easy, integrated package from the beginning. Moreover, we've found Hopin easily scales from intimate book launches and intensive classes all the way up to our multi-track academic conferences. Hopin's recent addition of a registration page designer, replay area for attendees who missed live presentations, and advanced email marketing features really cinches it. Even with Hopin's growing reputation, it's clear people don't fully grasp what Hopin gives them--a single vendor booth in the expo area has as much or more functionality than many other entire platforms. Add in the RTMP streaming and high-quality recordings that can be repurposed, and I find no downsides.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Marketing department has been using Hopin for the past year to host digital events in place of the in-person events we couldn't hold during the pandemic. It allows us to quickly create engaging virtual experiences for our customers and prospects consistent with our brand and goals. While initially we had some trouble with the platform and getting events just as we liked them, the addition of the backstage environment that was recently upgraded has made directing and managing all sources of video and audio much easier.
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