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RingCentral Events

RingCentral Events
Formerly Hopin Events

Overview

What is RingCentral Events?

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…

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Recent Reviews

TrustRadius Insights

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
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Hopin

10 out of 10
March 02, 2022
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guide to sessions in Hopin

YouTube

CCPN Conference 2020 Online - Hopin Demo

YouTube

Hopin Expo Booth Tour / Demo | Yellow Tuxedo

YouTube

Hopin Expo Booth Demo - Sharing Video and Slides

YouTube

Rattlesnake Bite (Demo) Line Dance

YouTube

Hopin Expo Booth Demo - Make it Mariko Events

YouTube
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Product Details

What is RingCentral Events?

RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.

There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.

RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

RingCentral Events Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

RingCentral Events Competitors

RingCentral Events Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

Airmeet, Zoom, and Webex Events (formerly Socio) are common alternatives for RingCentral Events.

Reviewers rate Hopin Scalability highest, with a score of 8.8.

The most common users of RingCentral Events are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(55)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.

Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.

Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.

Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.

Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.

Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.

Based on user reviews, here are the three most common recommendations for Hopin:

  1. Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.

  2. Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.

  3. Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.

(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin to hold digital events which allow us to reach audiences traditionally on the periphery of our organization.
  • Post-event analytics
  • Streamyard studio for production quality
  • Customer Service
  • The registration system is still confusing to set up and about creating/not needing to create a Hopin account for any event
It is well-suited when you need to present data/analytics to sponsors or presenters about interaction during an online event. It is well-suited for an overall professional online event experience because it so nicely ties together sessions, expo, and networking in a simple UI.
  • Extended audience reach
  • Exposed our organization to industry partners
Hopin stacks up against the others with better studio and better analytics.
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
I didn't purchase premium support because I worked at a web conferencing company from 2000-2014 so I felt that I would be able to handle things myself.
No
I had a presenter in early March who was on an old operating system. While his mic and webcam work for Teams, Zoom, and WebEx, we couldn't make it work for Hopin. The Hopin support folks went out of their way to diagnose his troubles (the old OS), got him to upgrade, and everything went swimmingly. All in a matter of hours before his presentation.
As mentioned in another section, I never needed a large support package because the admin and front-end of Hopin is incredibly intuitive. Other than a few weird quirks with its registration system, Hopin's innumerable pre- and post-event functionality is robust and easy... a great combination!
  • Its Streamyard front-end / production studio
  • The overall scope of its registration system
  • Robust reporting tools
  • The registration system is a bit awkward and overly complicated
Yes
Its mobile interface is quite elegant. Though a bit clunky to use the chat functionality, overall it's a solid A!
Brian Burge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Hopin this year to hold our very first virtual conference. We typically hold a live/in-person conference every year in Las Vegas and due to the pandemic, we had to cancel our conference. This was bad news for us as that's where 50% of our revenue comes from. Instead of giving up and canceling our conference, we did some research and found Hopin and after seeing all the great features it offered we decided we would hold our conference virtually. Rather than holding a basic Zoom type event, Hopin allowed us to actually make our virtual conference very much like our in-person conference. Skip ahead, we received rave reviews about our event and our attendees love the Hopin platform and all of its abilities, especially the networking feature. Hopin solved all our issues and we will be hopefully incorporating it into next year's in-person conference so we can reach both audiences.
  • Hopin was very simple to use from the start. If I had any questions, they had answers on their website and their support is great.
  • I like that we could make changes on a regular basis even during the live event.
  • I like that it incorporates a lot of what you find at a in-person event and it translates well virtually.
  • Would love to see a virtual store. Us as well as many of our speakers have products and services to sell. It would be nice to have a dedicated store to promote these things. Products and details could be added and just link out to wherever the products are sold.
  • An are for the days announcements would be nice rather than pinning comments. Kind of like an event bulletin board.
  • Allow more people to come on camera in a session.
  • Record sessions that have more than 9 people on camera.
  • I wish there was a way to register our presenters without them having to register like an attendee via tickets.
I think Hopin is great for most scenarios. We held a conference for 420 people and it was pretty much perfect for a large conference-style event. I could see it being used for smaller paid webinars, virtual corporate events to bring teams or employees together, lunch and learns, and more. If you're creative enough, the possibilities are endless.
  • While we couldn't justify charging as much as our in-person conference, Hopin allowed us to still reach our audience virtually which helped us keep are business going during these unusual times.
  • We can now reach more people around the world who normally wouldn't be able to attend out live events.
  • We can now add more attendance options for future events.
  • Zoom
We have used tools like zoom for smaller meeting type things but Zoom just doesn't have the conference-like capabilities that Hopin offers. Hopin is hands-down better for conference-style events and offers more features for virtual events. It's really great for multiday events.
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
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