TrustRadius Insights
Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
Starting at $83.25 per month
View PricingOverview
What is RingCentral Events?
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Starter
$83.25
Cloud
per month
Growth
$667.00
Cloud
per month
Business
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Guide to sessions in Hopin
YouTube
CCPN Conference 2020 Online - Hopin Demo
YouTube
Hopin Expo Booth Tour / Demo | Yellow Tuxedo
YouTube
Hopin Expo Booth Demo - Sharing Video and Slides
YouTube
Rattlesnake Bite (Demo) Line Dance
YouTube
Hopin Expo Booth Demo - Make it Mariko Events
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingCentral Events?
RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.
There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.
RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.
There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.
RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.
RingCentral Events Video
As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are.
Request a Demo: https://hopin.com/?no_redirect=true
RingCentral Events Integrations
RingCentral Events Competitors
RingCentral Events Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish |
Frequently Asked Questions
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
Reviewers rate Hopin Scalability highest, with a score of 8.8.
The most common users of RingCentral Events are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(55)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.
Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.
Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.
Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.
Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.
Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.
Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.
Based on user reviews, here are the three most common recommendations for Hopin:
-
Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.
-
Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.
-
Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.
(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)
Attribute Ratings
Reviews
(1-25 of 35)Companies can't remove reviews or game the system. Here's why
August 19, 2022
Fantastic Hopin Experience for a LGBTQ+ Student Festival
Score 9 out of 10
Vetted Review
Verified User
We utilised Hopin for a week long digital festival during the pandemic, a mixture of live and pre-recorded content as well as a multi faceted Careers Fair. We needed a platform which would allow us to run our regular annual offering virtually, catering for 1500+ LGBTQ+ young people from across the UK with excellent accessibility and interactivity. We held the digital festival across 7 days.
- Great usability - not overly complicated
- Accessibility - easy registration, clear interface
- Multifaceted uses across all areas of the platform
- Main chat function can get a little messy when used incorrectly/spammed
April 26, 2022
Hopin' on the Bandwagon!
We use Hopin to produce and execute events for our client base. They range from large robust multiday events to 1-hour internal meetings. We have run fully virtual and Hybrid Events on Hopin, and the ease of use for both users and attendees always makes it a leading choice.
- Collaborative Sessions/Roundtable Discussions
- Ease of use for Attendees
- Customization of design
- Hybrid Events with the use of the mobile app
- Group Networking
- Area for Speaker bios/profiles
- Streamyard into Sessions
April 06, 2022
Hopin, an expensive platform with place for improvement
We use the product for our monthly virtual events. So far, it's the best platform we could find on the market.
Sometimes the platform has technical issues, which are pretty difficult to be detected and fixed. This can be disappointing for our users.
The communication with Hopin account manager is nice, we touch base regularly.
However, their customer service failed on understanding an issue we explained during an event.
Sometimes the platform has technical issues, which are pretty difficult to be detected and fixed. This can be disappointing for our users.
The communication with Hopin account manager is nice, we touch base regularly.
However, their customer service failed on understanding an issue we explained during an event.
- Live stream
- Networking option
- Integrations
- Ticket sales - they don't provide an invoice with details to clients (most of them are corporate)
- High prices
- Technical issues during events
March 24, 2022
Hopin won't disappoint!
We use Hopin in our business to host online engagements like webinars, roundtables, exhibitions, and online conferences. Hopin allows us to organize and host events in a virtual capacity which enables us to reach a wider audience than we typically would have been able to reach. In addition to the above, we also host hybrid conferences and Hopin supports our multiple streams/multi-faceted production.
- Ease of setting up for internal team
- User friedly for attendees
- Great support team who are always happy to help
- HIghly customisable appearance/ functionalities
- Improved reporting and analytics
- Ability to easily differentiate who is an in person attendees and who is a virtual attendee at a hybrid event
March 21, 2022
Hopin is top level for some kind of events!
I am a co-organizer of the biggest sustainability festival in Portugal with more than 15k attendees in a pre-covid era. We transitioned to a virtual experience with Hopin and I have since then organized more than 20 events on it being the main expert of the platform for all the team
- Multi stage access and interaction
- Easy and straightforward UX
- Integration with a professional studio like streamyard
- integration with multiple partners
- Networking! The worse in the market of the top 10 platforms
- Expo area could benefit from better organization
- Reception is very simple and could have a better experience
March 15, 2022
Virtual Engage Hop to the Next Level with Hopin!
Hopin was utilized for leadership gatherings. For Atlas Corps, those fall into three categories: 1) Global Alumni Summit for approximately 200+ attendees in collaboration with external partners; 2) Atlas Corps Global Leadership Lab Immersion - quarterly 3-day training for about 50 international attendees; 3) Atlas Corps Virtual Leadership Institute Leadership Journeys - periodic conversation for an internal audience of about 100 that is also broadcast via our social media channels
- Helpful team - very supportive and informative
- Chat - the in-session and entire event chats are very helpful
- Speed Networking - we loved connecting one-on-one in an easy way
- Backend Template - it might be helpful to have some examples of how to set up the backend. The first time we set up our event was the most challenging, as it typically is.
Our business case was to use this for internal all-hands meetings and events and gradually scale to use it for external events. We wanted to move away from Google Meet/Zoom-type meetings that are suitable for smaller teams and go to something that would scale with us as we reached past 500 employees. Hopin also allowed us to implement a bunch of new features to our all hands and make it a much more professional occasion with a dedicated speakers section with Streamyard. Some of our marketing team have started to use Hopin for external facing events and it has worked out great as it allows you to have a landing page with info on all panelists and guests.
- Interesting Features that improve engagement.
- Managing speakers separately with Streamyard.
- Providing very detailed analytics.
- Ease of sharing recordings with people who missed the event.
- Missing the ability to create recurring events.
- Having to have someone dedicated to managing the event and putting speakers on stage instead of it being automated.
- Registrations and ticket buying for events could be simplified even more.
March 11, 2022
Hopin: Pretty Production
We use Hopin to hold digital events which allow us to reach audiences traditionally on the periphery of our organization.
- Post-event analytics
- Streamyard studio for production quality
- Customer Service
- The registration system is still confusing to set up and about creating/not needing to create a Hopin account for any event
March 07, 2022
Hopin - Pros Outweigh the Cons
We utilize Hopin for the delivery of our virtual conferences. As we return to in person events, we are also utilizing it for the delivery of livestream experiences too.
- Logical, easy-to-use interface
- Customizable brand look & feel
- Easy to scale for small or large experiences
- Gamification is lacking
March 06, 2022
Hopin - Good things
Virtual conferences with main stages and expo booths. It has helped us create a community feel in the virtual world.
- Easy to use from the presenter standpoint
- Easy to set up events
- Easy for attendees to navigate
- Attendees seem to have a hard time accessing login easily at start of event
- Wish call to action on Expo page was not linked to main web address. That is limiting for our vendors
- Would like more gamification to drive attendance to expo booths. Like a game or scavenger hunt built in.
We principally use Hopin for digital conference events - it has done a good job at replicating some of the value propositions of the in-person conference and has lots of features and integrations that enable us to do a fully-featured event with good production values - they are obviously investing in the product
- 1-2 networking
- Enabling rtmp streams so you can do your own branded stream
- slido integration
- They are still working on on-demand content, were very against it at first so have only started to let people view sessions on-demand that they missed life, within the platform
March 05, 2022
Hopin is Hoppin'
I support other companies and government offices with hosting events, and we use Hopin as our platform.
- Vendors can set up and preview their own booths
- Networking feature is what sets Hopin apart
- I like the video conferencing and I'm glad it's not in a "fake world"
- I'm glad to see accessibility being prioritized
- Integrations are super helfpul
- too much clicking in the set up process
- I want to be able to do more things in a bulk edit scenario
- ticketing has improved
March 05, 2022
Hopin helped transition to virtual conferences
Our organization began using Hopin in early 2020, with the urgent shift to online conferences.
- Releases new features regularly
- Communicates feature releases well
- Accessibility could be improved
- Support documentation is lacking detail, unable to keep up with new releases
We participate in an annual virtual conference and needed a solid platform to stream our program, for distribution to our clients. It had to be simple to use for us and our clients, no tech nightmares, and affordable. We did a fair amount of research, and Hopin checked off all the boxes we needed to get the job done.
- The conference interface is simple, yet gives the features that add value.
- Customer service and tech support is fast and efficient.
- They are aggressively improving the product.
- It's quality at an attractive price.
- In 2022, I plan to use more of the features. For now, it covers me with no complaints.
- The only issue I have is a small glitch. When setting up the date and time of an event, sometimes the system tells me that what I'm asking for is in the past. Maybe it's a timezone thing. Hopin support gave me the workaround. I set the date/time well into the future, and once the event is set up, I simply change the date/time to what I want. It was a 15-second fix. Other than this, these guys make it easy-peasy to do the tech setup for events.
March 02, 2022
Hopin
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We believe that hybrid events are going to be used more and more in the future and that Hopin is the most advanced and agile platform in the market.
- Its customer support is amazing
- It is very agile and develops its platform monthly
- It's extremely stable and easy to use and access
- The German translation is not really the best
- The pricing model is challenging
We have been in the tech event business since 2012. In general, organising 3-4 events/year. Our smallest used to have 500 attendees while the big ones 2000+. Due to COVID in the last 1.5 years, events were forced to move to the online space and needed to organise online-only events. We used Hopin for being our "online venue."
- It is a complete system
- Simple
- Offers solutions for attendees and sponsors too
- It has its own community of events platform that could help ticket sales
- very expensive tool
- It improved a lot but missed functions like sponsors were able to see their events before it went live (fixed)
- We had issues 2x in the last 1,5 years during events, Once it was outside of Hopin responsibility.
- It is easy to use and simple, but also lucks of uniqueness and can only be personalised if you pay a high package.
We're using Hopin for all our virtual events, including webinars, Q&A panels, and virtual conferences for global audiences.
- Hopin can help you organize a virtual conference like a pro
- The platforms allows for multiple speakers and thousand of attendees
- It provides a platform for interactive sessions, roundtables, webinars, or keynotes
- More interactive features
- More analytics
March 02, 2022
Great platform and working quickly to improve!
Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well-thought-out platform.
- Digital event production
- 1:1 networking
- Simplicity of use
- Account management responsiveness
- Support
- More flexible breakout sessions
- More customization on the interactive elements
- Ease of customization
- Cost for additional registrants - they're not too competitive here
We primarily use Hopin for online conferences, specifically for medical and professional association clients. The single-stage and closed ecosystem work well for these speaker/education-based events, and the reporting helps us verify CE requirements.
- Single Main Stage
- Closed Environment
- Session Room Flexibility
- Support with OBS users in mind
- Session rooms need all functionality of Expo Booths
- Replay functionality limited when using OBS streaming
March 01, 2022
The market leader in online events provision, with some really helpful features, and unbeatable ease of use
We ran 168 events in 2021 and used Hopin to deliver many of these events to scaling tech entrepreneurs on a global scale. Hopin enables us to easily create multi-stream events, with a selection of panels, networking, and discussion, whilst also keeping our sponsors and corporate partners in a position where they can gain value and access to our community. Hopin enabled us to take our events pre-pandemic from an offline environment and make them available digitally. The ease of setup and strength of product development has made it a pleasure to partner with Hopin for our events.
- Awesome for managing several sets of panelists
- Very easy to manage event attendees
- Love the chat functionality during the events, enabling the audience to connect with each other
- Hugely simple for anyone with little tech knowledge to design and run an event
- Cost effective for the volume of events we run, where we need scale and quality
- Live streaming an event is also very well catered for
- Branding across the platform is simple to implement
- Would love to see some more analytics from the events we run
- It would be great to report across events more easily
March 01, 2022
Always Improving, But Pretty Great As Is
We use Hopin to stream some of our larger virtual events where we may have multiple speakers in multiple rooms at the same time. We like this platform over using YouTube or Facebook to stream because we have more control and more transparency into who our attendees are. Other features we enjoy are the expo areas and networking areas of the platform.
- The interface is very clean and customizable. Some of the other solutions I've looked into are not as easy to customize or have a "clunky" interface.
- Hopin is always improving. Several sticking points for us that existed 3 months ago have been updated and improved so they are no longer issues for us.
- Hopin has acquired the platform StreamYard, which is a very powerful and simple live studio solution, and they have actively integrated StreamYard into the Hopin platform.
- Hopin charges based on number of "registrants" rather than number of "attendees." This has forced us to use a workaround method and not allowed us to use all of the tools available because, especially if we're holding a free event, we don't want to pay for a lot of registrants when only a percentage of them will actually attend the event.
- The streaming quality is great, but it doesn't perform as well as YouTube or Facebook with weaker viewer connections. We receive many more complaints about the video feed stopping and starting than when we broadcast through YouTube or Facebook. Hopin does give us the ability to use YouTube as the source of the video stream, but that comes with its own set of problems, where users may click on the YouTube branding and be directed to watch on YouTube, outside of the Hopin platform.
- Some additional options would be nice, such as being able to disable anonymous viewer comments/questions would be helpful.
- The software is very expensive. It comes with a 5-figure yearly license fee plus cost per registrant fee referenced above.
We use Hopin for virtual events of the highest level, developing experiences for the users and our clients. The platform is the best we found for our needs and the needs of the actual times, where more people need a stable, reliable way to create virtual and hybrid events and not just a broadcast.
- Stable
- Innovation
- Ease of use
- Responsive
- Better app
- More customization
November 08, 2021
Hardcore Hopin User Experience
In November 2019 I began using Hopin as a solution for virtual and hybrid workshops, publicity events, and conventions. While we do incorporate other tools, Hopin has consistently escalated its capabilities, making it central to all our efforts. From the outset Hopin distinguished itself by hosting so many event features under one roof; while our peers are still using an amalgamation of Zoom, Discord, live streams on YouTube/Facebook/Instagram, and all sorts of other platforms in a confusing approach to offer virtual vendor space, conference rooms, networking areas, and keynote addresses, Hopin provided all this in one easy, integrated package from the beginning. Moreover, we've found Hopin easily scales from intimate book launches and intensive classes all the way up to our multi-track academic conferences. Hopin's recent addition of a registration page designer, replay area for attendees who missed live presentations, and advanced email marketing features really cinches it. Even with Hopin's growing reputation, it's clear people don't fully grasp what Hopin gives them--a single vendor booth in the expo area has as much or more functionality than many other entire platforms. Add in the RTMP streaming and high-quality recordings that can be repurposed, and I find no downsides.
- The broadcast-quality video and audio in Hopin are sorely missed when we try using other platforms.
- The Sessions area for unlimited simultaneous live or recorded roundtable discussions, demos, viewing parties, pitch sessions, games, interviews, etc., literally makes or breaks an event for us. The attendees love it!
- Hopin's team delivers product updates seemingly weekly. I couldn't be happier about how the product has grown and allowed us to better serve our audience, with new features and integrations.
- The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
- I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
November 06, 2021
Easily Host Virtual Events
Our Marketing department has been using Hopin for the past year to host digital events in place of the in-person events we couldn't hold during the pandemic. It allows us to quickly create engaging virtual experiences for our customers and prospects consistent with our brand and goals. While initially we had some trouble with the platform and getting events just as we liked them, the addition of the backstage environment that was recently upgraded has made directing and managing all sources of video and audio much easier.
- Virtual events
- Backstage management
- Branding
- Training for platform use
- Number of seats available backstage
- Additional interactive elements
November 06, 2021
Hopin Is a Necessity for Virtual Events
Love this platform for having a successful virtual event. There [are] so many ways to increase the engagement of your live virtual event. I’m sold and will continue using this platform.
- Breakout rooms
- Engagement with attendees
- More tutorials of how to use