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HostGator

HostGator

Overview

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

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Recent Reviews

TrustRadius Insights

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of …
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Jamie likes HostGator

7 out of 10
November 20, 2019
Incentivized
My client required a new website, domain, and Webhosting. The company wanted to keep the website operations within one company platform as …
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Pricing

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Hatchling

$2.75

Cloud
per month

Baby

$3.50

Cloud
per month

Business

$5.25

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Installing & Deleting Wordpress Using Cpanel in Hostgator - Live Demo

YouTube

HostGator Review 2021 ❇️ Speed Test, Live Demo & My Honest Recommendation

YouTube

HostGator Review 2022 - Is It Good for WordPress? Pros & Cons, Speed Test and Details of HostGator

YouTube

MightyHost Review ✅ Full Demo

YouTube

How To Install WordPress Using cPanel In HostGator !!! How To Learn !!! Live Demo !!! 2017

YouTube
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Product Details

HostGator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of HostGator are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of features that enhance website security, such as SSL certificates and the SiteLock add-on. With the user-friendly cPanel interface, managing websites and email addresses becomes a breeze. Users can also leverage PHPMyAdmin for direct database manipulation and custom application development.

HostGator is widely used for hosting various platforms, including WordPress, Drupal, and static site installations. It is also a convenient option for hosting mailboxes and setting up multiple forwarders. Customers appreciate HostGator's solid and reliable service, finding it stable, efficient, and responsive. Apart from its affordability, HostGator provides a one-on-one environment with its smaller platform size. It proves to be a cost-effective alternative to VPS hosting while still offering good value for the money with decent uptime.

Businesses rely on HostGator to host their own websites as well as those of their clients. The intuitive cPanel access is packed with value-added features that cater to different needs. Customers enjoy the competitive product offerings and pricing provided by HostGator. The service ensures almost 100% uptime and simplifies the process of updating WordPress sites. Whether it's meeting the needs of low-traffic websites or serving entry-level web clients who require affordable hosting options, HostGator solves the hosting problem for clients by offering quality hosting and servers with PHP support and cPanel access.

Overall, HostGator meets diverse requirements with its range of services, helping users easily manage their websites while providing reliable hosting at an affordable price point.

Backup Feature: Some users have expressed appreciation for the inclusion of a backup feature at no additional cost. They find it to be a valuable addition, as it contributes to the overall reliability and stability of the hosting service.

cPanel Interface: Several reviewers have highlighted their satisfaction with the familiar and easy-to-use cPanel interface. They appreciate its user-friendly design, which enhances the overall user experience and makes managing their websites seamless and intuitive.

Flexibility and Control: Many users value the flexibility and control offered by the hosting service. They mention being able to perform various tasks independently, such as enabling SSH access and installing SSL certificates, for a nominal fee. This level of customization allows them to tailor their hosting environment according to their specific needs and preferences.

Long wait times for customer support: Many users have expressed frustration with the long wait times they have experienced when trying to connect with HostGator's customer support team. This issue has been mentioned by a significant number of reviewers.

Website slowdowns: Some users have reported occasional slowdowns on their websites while using HostGator's services. These slow speeds can negatively impact user experience and make it difficult to efficiently manage their online presence.

Slow response time from support team: The response time from HostGator's support team has been criticized by several users. They have mentioned experiencing delays in getting assistance, often having to endure long hold times before receiving any help.

Based on user reviews, here are the three most common recommendations for HostGator:

  1. HostGator is recommended for beginners and clients lacking technical expertise. Users find it to be a good option for domain registration and web hosting, particularly suitable for individuals new to web design or administration.

  2. Users suggest reading the fine print and contacting HostGator's sales and support team to discuss goals and product suitability. This ensures site safety and helps address any concerns before making a purchase.

  3. HostGator is praised for its easy management of cPanel and integration with apps like WordPress. It offers a user-friendly interface that simplifies website management for beginners.

Despite these positive aspects, there are certain cautions mentioned by users:

Users express dissatisfaction with HostGator's refund policy and warn against entering personal information on their site.

Some users mention that the quality of support may be lacking, questioning if the cost savings are worth it.

It is advised to confirm the fit and basics of HostGator's services before purchasing, including double-checking their refund policy and the version of PHP offered with their shared hosting.

Overall, users recommend HostGator for standard web services such as website hosting, domain registration, and email accounts. However, they suggest considering specialized hosting providers for more database-intensive needs.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used Bluehost and Westhost before. All of these hosts were very similar--similar pricing, interface, uptime, and hosting options. We ended up moving to Bluehost as our sites grew. Overall, I like Bluehost better. They were more reliable and easier to use and I liked their customer service a little better.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've found HostGator shared hosting to be a faster alternative to InMotion Hosting. inMotion's i/o limitations keep it second to HostGator, in my opinion. When compared to Bluehost, I've found HostGator to be faster and easier to configure and manage. The support for inMotion is overall quicker to connect than HostGator's.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HostGator is packed with much more features than our previous web hosts, and They had a lot of positive reviews. One of the reasons we selected them over some of the others was that even though they were WordPress-friendly, they still allowed us access to more complex features such as the ability to edit our own databases. Bluehost was much too simple.
Doug Skinner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Before moving to HostGator, we used a local hosting company that offered features and services it could not maintain. The cost escalated briefly while the product suffered, eventually killing the company altogether. Thankfully HostGator was available to provide everything we were looking for and half the price of the prior service. Since it wasn't just a local business, it offered stability we weren't getting anywhere else.
November 20, 2019

Jamie likes HostGator

Score 7 out of 10
Vetted Review
Verified User
Incentivized
This is for web design purposes. In versatility, not as good as WordPress, but pretty close to Squarespace and Wix. In ease of use, much easier than WordPress, about the same as Squarespace and Wix. In the choice of design templates, as good as all three.

The current client chose HostGator after we poured through hosting, email, and web design comparisons. She wanted all these services through the least number of vendors, and the price was right.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We chose HostGator because we were looking for a cloud hosting solution that has cPanel. Other cPanel hostings like SiteGround also provide cPanel cloud hosting but their price is really expensive. Other hosting solutions like DigitalOcean and Vultr are pretty affordable but you will need to be a developer to use them.
Dan Gospe | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
When we were looking at hosting companies, it boiled down to both HostGator & GoDaddy. We chose HostGator because the sales team spoke to us more directly, whereas GoDaddy felt like they were reading a script.

I did not compare speeds of websites between the two hosting companies, but it's something I wish I had done. However, speed isn't really that much of a deciding factor for us so it likely wouldn't have swayed us.
Steven Davis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
HostGator is competitive in pricing. Siteground and GoDaddy were close competitors. I also ended up using WebSynthesis with a unique IP and a managed WordPress service which solves any hacking issues.
Jennifer R Glass | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
We looked at GoDaddy and a few other hosting companies before signing with HostGator as a reseller. We've continued to look at other companies when a particular business case presented itself for us to do so, however, it has always come down to us staying with HostGator for our reseller platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I believe that HostGator is the most affordable and no-nonsense hosting provide of all that I've tried. I think they most closely compare with GoDaddy. However, HostGator is easier to work with and often has better pricing over the long run because they offer more promotional prices that don't rise over time like I've often experienced with GoDaddy. GoDaddy has a client area that is terribly confusing to navigate and HostGator has thankfully made their client area just as robust but much easier to navigate in comparison.
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