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HostGator

HostGator

Overview

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

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Recent Reviews

TrustRadius Insights

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of …
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Jamie likes HostGator

7 out of 10
November 20, 2019
Incentivized
My client required a new website, domain, and Webhosting. The company wanted to keep the website operations within one company platform as …
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Pricing

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Hatchling

$2.75

Cloud
per month

Baby

$3.50

Cloud
per month

Business

$5.25

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Installing & Deleting Wordpress Using Cpanel in Hostgator - Live Demo

YouTube

HostGator Review 2021 ❇️ Speed Test, Live Demo & My Honest Recommendation

YouTube

HostGator Review 2022 - Is It Good for WordPress? Pros & Cons, Speed Test and Details of HostGator

YouTube

MightyHost Review ✅ Full Demo

YouTube

How To Install WordPress Using cPanel In HostGator !!! How To Learn !!! Live Demo !!! 2017

YouTube
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Product Details

HostGator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of HostGator are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of features that enhance website security, such as SSL certificates and the SiteLock add-on. With the user-friendly cPanel interface, managing websites and email addresses becomes a breeze. Users can also leverage PHPMyAdmin for direct database manipulation and custom application development.

HostGator is widely used for hosting various platforms, including WordPress, Drupal, and static site installations. It is also a convenient option for hosting mailboxes and setting up multiple forwarders. Customers appreciate HostGator's solid and reliable service, finding it stable, efficient, and responsive. Apart from its affordability, HostGator provides a one-on-one environment with its smaller platform size. It proves to be a cost-effective alternative to VPS hosting while still offering good value for the money with decent uptime.

Businesses rely on HostGator to host their own websites as well as those of their clients. The intuitive cPanel access is packed with value-added features that cater to different needs. Customers enjoy the competitive product offerings and pricing provided by HostGator. The service ensures almost 100% uptime and simplifies the process of updating WordPress sites. Whether it's meeting the needs of low-traffic websites or serving entry-level web clients who require affordable hosting options, HostGator solves the hosting problem for clients by offering quality hosting and servers with PHP support and cPanel access.

Overall, HostGator meets diverse requirements with its range of services, helping users easily manage their websites while providing reliable hosting at an affordable price point.

Backup Feature: Some users have expressed appreciation for the inclusion of a backup feature at no additional cost. They find it to be a valuable addition, as it contributes to the overall reliability and stability of the hosting service.

cPanel Interface: Several reviewers have highlighted their satisfaction with the familiar and easy-to-use cPanel interface. They appreciate its user-friendly design, which enhances the overall user experience and makes managing their websites seamless and intuitive.

Flexibility and Control: Many users value the flexibility and control offered by the hosting service. They mention being able to perform various tasks independently, such as enabling SSH access and installing SSL certificates, for a nominal fee. This level of customization allows them to tailor their hosting environment according to their specific needs and preferences.

Long wait times for customer support: Many users have expressed frustration with the long wait times they have experienced when trying to connect with HostGator's customer support team. This issue has been mentioned by a significant number of reviewers.

Website slowdowns: Some users have reported occasional slowdowns on their websites while using HostGator's services. These slow speeds can negatively impact user experience and make it difficult to efficiently manage their online presence.

Slow response time from support team: The response time from HostGator's support team has been criticized by several users. They have mentioned experiencing delays in getting assistance, often having to endure long hold times before receiving any help.

Based on user reviews, here are the three most common recommendations for HostGator:

  1. HostGator is recommended for beginners and clients lacking technical expertise. Users find it to be a good option for domain registration and web hosting, particularly suitable for individuals new to web design or administration.

  2. Users suggest reading the fine print and contacting HostGator's sales and support team to discuss goals and product suitability. This ensures site safety and helps address any concerns before making a purchase.

  3. HostGator is praised for its easy management of cPanel and integration with apps like WordPress. It offers a user-friendly interface that simplifies website management for beginners.

Despite these positive aspects, there are certain cautions mentioned by users:

Users express dissatisfaction with HostGator's refund policy and warn against entering personal information on their site.

Some users mention that the quality of support may be lacking, questioning if the cost savings are worth it.

It is advised to confirm the fit and basics of HostGator's services before purchasing, including double-checking their refund policy and the version of PHP offered with their shared hosting.

Overall, users recommend HostGator for standard web services such as website hosting, domain registration, and email accounts. However, they suggest considering specialized hosting providers for more database-intensive needs.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
If I have a very large website that will receive a lot of traffic, I may decide to host the website on a different hosting platform for a better sense of security. I do not think there is much else that I don't think Host Gator would be an appropriate web hosting solution that we can offer to our clients. Overall, a very happy customer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For shared hosting, HostGator is perfect for those with enough technical knowledge to work through simple problems. The problems aren't due to the host. It's just that you may end up waiting for support if it's needed. For small low-load websites, it works well, but shared hosting can be a little slow with larger sites on Wordpress, WooCommerce, and a few plugins. Again, it will all work; it just may lag slightly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HostGator seems to be geared toward bigger companies. The smaller lighter web packages do not have a lot of value added features, and they do not allow you to add them À la carte. They pretty much force you to take a higher priced package in order to get some of the features that other web hosts we previously used offered free.
Doug Skinner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HostGator is well suited for small businesses and personal use. We have a small public school district, so I can't speak to large applications, but it is perfectly priced and managed for our size.
November 20, 2019

Jamie likes HostGator

Score 7 out of 10
Vetted Review
Verified User
Incentivized
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011.

HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
Score 1 out of 10
Vetted Review
Verified User
HostGator is well suited to those on a smaller budget and or those who can provide their own in-house tech support. It is not suitable for the tech-illiterate who need more than just simple basic hosting for a small site.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for a reputable hosting provider with a proven track record, then HostGator is going to be a good choice. Also HostGator is very good if you're not so technical. Their dashboard, even though it is a bit slow, is pretty self-explanatory. They have add-on upsells everywhere, but if that doesn't bother you, then it is going to be a good choice.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HostGator is a proven hosting company. They aren't having people sell their product as an affiliate. They hardly ever go down and if they do they are right back up or solving the issue in a timely manner. "New" and "startup" hosting sites are so unpredictable and go down way more than HostGator. We will always be customers of HostGator.
Dan Gospe | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
HostGator is cheap and will host your website and the users of your email. However, we did run into some issues over the years.

They sold us SiteLock, which is supposed to be an extra layer of security. We had it for a while, when our site was hacked. When I called HostGator they said that the SiteLock plan we had wasn't the right one to protect you, so they tried to upsell me on more SiteLock. This was very frustrating, as our site was down due to hacking and we were seen as a sales opportunity instead of clients who needed help.

It turned out during this time that the basic backup that was included with HostGator was not going to work to get us back up. The problem is that it backs up once per week, and overwrites whatever was there before. So, it had backed up after the hack. After that we decided to get their premium backup plan.

HostGator is good if you only need the most basic of services, unless you are willing to pay for the add-ons, and you might not even be aware of the add-ons until there's a problem.
Steven Davis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you want simple hosting with MySQL and PHP functionality or Wordpress/Joomla hosting, HostGator is a good solution. But this is not a managed hosting provider meaning that you have a lot responsibility to manage your own website.
Jack Kingsman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
HostGator is good for small scale, run-of-the-mill site hosting with low to medium traffic (WordPress, Drupal, Joomla, etc.). Even their "unlimited" plan won't handle the traffic a major app needs, and you're better off using a more elastic service to host your app. But if all you need is a vanilla website for your store/small business/etc? They're not bad.
Jennifer R Glass | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
As a reseller for HostGator, I am always recommending my hosting solution to clients, potential and current. While HostGator is good for some people as a standalone, it's not how we are working with them.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think HostGator is appropriate for a small business or a personal website. In my several years of experience I don't have a strong level of confidence in using them for a larger-scale website with ecommerce capabilities or heavy database dependencies. I think of HostGator as being better suited for basic brochure-style or promotional websites with fairly static content.
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