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HostGator

HostGator

Overview

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

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Recent Reviews

TrustRadius Insights

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of …
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Jamie likes HostGator

7 out of 10
November 20, 2019
Incentivized
My client required a new website, domain, and Webhosting. The company wanted to keep the website operations within one company platform as …
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Read all reviews
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Pricing

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Hatchling

$2.75

Cloud
per month

Baby

$3.50

Cloud
per month

Business

$5.25

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Installing & Deleting Wordpress Using Cpanel in Hostgator - Live Demo

YouTube

HostGator Review 2021 ❇️ Speed Test, Live Demo & My Honest Recommendation

YouTube

HostGator Review 2022 - Is It Good for WordPress? Pros & Cons, Speed Test and Details of HostGator

YouTube

MightyHost Review ✅ Full Demo

YouTube

How To Install WordPress Using cPanel In HostGator !!! How To Learn !!! Live Demo !!! 2017

YouTube
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Product Details

HostGator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of HostGator are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of features that enhance website security, such as SSL certificates and the SiteLock add-on. With the user-friendly cPanel interface, managing websites and email addresses becomes a breeze. Users can also leverage PHPMyAdmin for direct database manipulation and custom application development.

HostGator is widely used for hosting various platforms, including WordPress, Drupal, and static site installations. It is also a convenient option for hosting mailboxes and setting up multiple forwarders. Customers appreciate HostGator's solid and reliable service, finding it stable, efficient, and responsive. Apart from its affordability, HostGator provides a one-on-one environment with its smaller platform size. It proves to be a cost-effective alternative to VPS hosting while still offering good value for the money with decent uptime.

Businesses rely on HostGator to host their own websites as well as those of their clients. The intuitive cPanel access is packed with value-added features that cater to different needs. Customers enjoy the competitive product offerings and pricing provided by HostGator. The service ensures almost 100% uptime and simplifies the process of updating WordPress sites. Whether it's meeting the needs of low-traffic websites or serving entry-level web clients who require affordable hosting options, HostGator solves the hosting problem for clients by offering quality hosting and servers with PHP support and cPanel access.

Overall, HostGator meets diverse requirements with its range of services, helping users easily manage their websites while providing reliable hosting at an affordable price point.

Backup Feature: Some users have expressed appreciation for the inclusion of a backup feature at no additional cost. They find it to be a valuable addition, as it contributes to the overall reliability and stability of the hosting service.

cPanel Interface: Several reviewers have highlighted their satisfaction with the familiar and easy-to-use cPanel interface. They appreciate its user-friendly design, which enhances the overall user experience and makes managing their websites seamless and intuitive.

Flexibility and Control: Many users value the flexibility and control offered by the hosting service. They mention being able to perform various tasks independently, such as enabling SSH access and installing SSL certificates, for a nominal fee. This level of customization allows them to tailor their hosting environment according to their specific needs and preferences.

Long wait times for customer support: Many users have expressed frustration with the long wait times they have experienced when trying to connect with HostGator's customer support team. This issue has been mentioned by a significant number of reviewers.

Website slowdowns: Some users have reported occasional slowdowns on their websites while using HostGator's services. These slow speeds can negatively impact user experience and make it difficult to efficiently manage their online presence.

Slow response time from support team: The response time from HostGator's support team has been criticized by several users. They have mentioned experiencing delays in getting assistance, often having to endure long hold times before receiving any help.

Based on user reviews, here are the three most common recommendations for HostGator:

  1. HostGator is recommended for beginners and clients lacking technical expertise. Users find it to be a good option for domain registration and web hosting, particularly suitable for individuals new to web design or administration.

  2. Users suggest reading the fine print and contacting HostGator's sales and support team to discuss goals and product suitability. This ensures site safety and helps address any concerns before making a purchase.

  3. HostGator is praised for its easy management of cPanel and integration with apps like WordPress. It offers a user-friendly interface that simplifies website management for beginners.

Despite these positive aspects, there are certain cautions mentioned by users:

Users express dissatisfaction with HostGator's refund policy and warn against entering personal information on their site.

Some users mention that the quality of support may be lacking, questioning if the cost savings are worth it.

It is advised to confirm the fit and basics of HostGator's services before purchasing, including double-checking their refund policy and the version of PHP offered with their shared hosting.

Overall, users recommend HostGator for standard web services such as website hosting, domain registration, and email accounts. However, they suggest considering specialized hosting providers for more database-intensive needs.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We hosted our websites pretty inexpensively with HostGator.
  • We set up our sites and didn't have many issues at all after that.
  • HostGator worked behind the scenes and we didn't have to worry about hosting.
  • For $5 a month it was a really great decision.
November 20, 2019

Jamie likes HostGator

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • For the current client using the HostGator domain and WebHost, and website builder, it's too early to tell, as the website is still being built out as an information gateway for colleagues. However, we feel the 2-year initial investment will be a very small expense if the website attracts a minimum of international clients in this first year. We designed the website to be beautiful, which we've found to be lacking in competitors (regulatory specialists).
  • For a current client who prevously used HostGator domain and WebHosting services: the cost of 6 years of HostGator service was negligible compared to $1 million+ in grant, donor, and fundraising income between 2008 and 2016.
Score 1 out of 10
Vetted Review
Verified User
  • HostGator has provided the business with affordable hosting.
  • HostGator has offered great financial incentives (through special pricing on contract renewals) for upgrading every three years, which means our sites have been hosted on increasingly better, faster servers, which improves customer satisfaction (no waiting on page load speeds).
  • HostGator's lack of quality tech support has meant the business owners have had to do more technical troubleshooting when there have been issues rather than focussing on some other aspect of the business.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The business cloud plan only provides one free SSL certificate. If you want to add another free SSL certificate to another domain, the fee is $10. If you want to use HostGator's SSL certificate, it is going to be around $50 a year, which is really expensive because nowadays you can easily get an SSL certificate for free. We were very happy with HostGator until we needed another SSL certificate for another domain.
  • Hosting on HostGator give us a peace of mind. We don't need to worry about our website crashing down.
  • The Business Cloud plan is basically unlimited. So we didn't need to worry about hitting the limits.
Steven Davis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • HostGator's introductory pricing does offer an easy entry and lots of functionality.
  • After the introductory period expires, prices go way up.
  • Customer service is very good, both via telephone and chat.
Jack Kingsman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
Jennifer R Glass | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
  • HostGator allowed us to get into the reseller business and we have seen that division grow every year since we started with them more than nine years ago.
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