Overview
What is Hotelogix?
Hotelogix is a comprehensive and flexible web-based property management system (PMS) that is designed to help hoteliers manage their hotel operations. This solution includes Frontdesk, POS, HouseKeeping, Booking Engine and reporting modules. The vendor’s value proposition is that with Hotelogix,…
Pricing
Entry-level set up fee?
- $3.99 per room / per monthOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Details
- About
- Integrations
- Tech Details
- Downloadables
What is Hotelogix?
Hotelogix Features
- Supported: Front Office Management
- Supported: GDS / OTA Integration
- Supported: Housekeeping Management
- Supported: Multi-Property
- Supported: Online Booking
- Supported: Point of Sale (POS)
- Supported: Reservations Management
- Supported: Reviews Management
- Supported: Single Property
- Supported: Vacation Rental
- Supported: Group Management
- Supported: Guest Experience (GEM)
Hotelogix Screenshots
Hotelogix Video
Hotelogix Integrations
- Mailchimp
- Xero Accounting
- QuickBooks
- PriceMatch Revenue Management
- TripConnect
- Payment Gateways
- EPABX Integration
Hotelogix Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | India, N. America, S. America, Europe, South East Asia, Oceania, Africa |
Supported Languages | English, Portuguese, Spanish |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Hotelogix has proven to be a valuable tool for hotel management, with users praising its effectiveness in various areas. Customers have expressed their satisfaction with the functionality of Hotelogix, particularly in terms of managing cleaning, check-ins, and check-outs. The software provides a great overview of the business, increasing profitability through reports and system functionality, and allowing for auditing and reporting. Users appreciate the ease of use in front office operations and restaurant POS, making their work easier and more convenient.
Despite these advantages, there have been some criticisms of Hotelogix. Some users have mentioned that the user interface is crowded and hard to use. However, they acknowledge that it has all the necessary features. Additionally, there have been reports of critical errors and payment integration issues, which have made the system unreliable for some users. Despite these challenges, Hotelogix is still considered a fundamental software for any hotel, with good uptime and responsive customer support.
Hotelogix has supported the growth of numerous businesses, from small establishments to large chains with over 400 properties. It has provided several significant benefits such as better reporting of daily revenues, accurate average daily rate tracking, enhanced security of data, and improved housekeeping and POS functions. However, there have also been negative experiences reported by some users. They cited issues with login, incorrect dates, double bookings, difficulties in dealing with the company, unmet promises, and wasted money.
Overall, Hotelogix is a robust management software that offers essential features for hotel operations. While there are some concerns about usability and technical issues, many users have found it to be a valuable tool that streamlines their daily tasks and improves their business operations.
User-Friendly Front Desk Functionality: Several users have praised Hotelogix for its user-friendly front desk functionality, considering it to be a basic and important part of the system. They have found it intuitive and easy to use, which has been beneficial in managing hotel operations efficiently.
Good Customer Support: Many reviewers have expressed their satisfaction with Hotelogix's customer support. They appreciate the availability of 24/7 support and have specifically mentioned the helpfulness of a specific individual on the support team. This prompt assistance has contributed to a positive experience while using Hotelogix.
Online Reservation Management: The online reservation management feature offered by Hotelogix has received positive feedback from multiple users. They find it highly convenient as it eliminates the need for manual work and streamlines the process of handling reservations effectively.
Long Support Resolution Time: Some users have mentioned that the support system can take a little longer to resolve queries, causing delays in getting assistance. This has been a source of frustration for these users.
Difficulties with Updating Information: Several users expressed frustration with the inability to update or correct information after the night audit, which can be inconvenient and lead to inaccuracies in data. This limitation has hindered their ability to maintain accurate and up-to-date records.
Lack of Search Option for Help Areas: Many users found it difficult to locate help areas within the software and wished for a search option to quickly find relevant information. The absence of this feature has made it harder for them to navigate and troubleshoot issues efficiently.