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Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across …
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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- Setup fee required
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- Free/Freemium Version
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Schoox Learning Management System Executive Briefing Demonstration
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Product Details
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What is Schoox?
Schoox is workplace learning software designed to keep learners curious by helping to deliver more kinds of content wherever learners are, from the front line to the corporate office. And by aiming to make learning easy, accessible, rewarding, and fun, Schoox helps get learners more excited about their career development.
Schoox Features
Learning Management Features
- Supported: Course catalog or library
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Social learning
- Supported: Gamification
- Supported: Single Sign On (SSO) Enabled Learning
Additional Features
- Supported: A branded online training academy with curricula specific to a company
- Supported: Training material can be uploaded and converted into virtually any file type (DOC, PPT, PDF, all video files)
- Supported: Library is accessible via mobile device
- Supported: Custom content for corporate libraries can be created
- Supported: Courses can be customized and assigned based on user location and roles
- Supported: Public training courses can be imported into an academy
Schoox Video
Schoox is workplace learning software designed to make learning and career development easy, accessible, rewarding, and fun, so whatever learners need to know just “clicks.”
🟣 Learning activity is tracked, to help people succeed through training, skills development, and care...
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Schoox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
Reviewers rate Assignments highest, with a score of 9.3.
The most common users of Schoox are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across multiple locations. Users have found Schoox effective in transforming perceptions of learning and talent development, solving business problems through its intelligent data flow and holistic approach. The integration with third-party apps has been beneficial, allowing users to customize their training programs and easily update materials as needed. Whether it's training new staff members, developing customized training programs, or rolling out new products or menu items, Schoox has provided a centralized platform for creating, delivering, and tracking training materials. The software's affordability and ease of use have made it a popular choice for organizations of all sizes. By offering pre-made courses and providing analytics on employee training progress, Schoox has reduced training time while increasing service standards and brand knowledge. Additionally, the platform's compatibility with tablets, iPads, and smartphones has catered to team members who prefer mobile learning options. Overall, Schoox has addressed the challenges of tracking employee training, ensuring consistency in communication, and providing ongoing professional development opportunities for organizations across various industries.
Intuitive and Fluid User Interface: Users have consistently praised Schoox for its intuitive and fluid user interface, which allows for seamless navigation across platforms. Many reviewers have stated that the UI is easy to use and enables them to quickly find what they are looking for, even if they have never used a particular feature before.
Highly Customizable Testing Feature: The testing feature in Schoox has received high praise from users. Several reviewers have commented on the flexibility it offers, allowing them to create their own questions and answers. They appreciate the availability of multiple question formats and the efficiency of creating tests quickly using pre-built templates.
Organized Training System: Users commend Schoox for its well-organized training system. Many reviewers have expressed appreciation for the ability to break down training into curricula, courses, lectures, and on-the-job training. They find it highly beneficial that different categories can be created for different curricula, enhancing overall organization and management of training materials.
Syncing Issues: Users have mentioned that it has been challenging to sync data from HotSchedules to Schoox, especially when employees have the same first and last names. Some users suggest using email identification instead of relying solely on employee names for syncing purposes.
Copy and Paste Limitations: The copy and paste function within Schoox is limited, as it only allows copying within the same course or test. This restriction makes it difficult for users to create similar courses or tests efficiently.
Difficulty in Finding Reports: Users have found it time-consuming and not intuitive to find the right report for training in Schoox. Some users suggest improving the search functionality to make it easier to locate specific reports.
Users have made the following recommendations about Schoox:
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Users recommend using Schoox for certifications and training. They have found it to be a valuable tool for obtaining certifications and acquiring training in various areas.
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Users praise Schoox for its high-quality performance and have never been disappointed with the program. They feel that Schoox delivers on its promises and provides a reliable platform for their learning needs.
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Users find Schoox easy to use and appreciate its usefulness as a communication tool for sharing information with their teams. They believe that Schoox effectively facilitates collaboration and ensures effective information exchange among team members.
Additionally, users suggest reaching out to customer service for any assistance with Schoox as they believe the support team can provide helpful guidance. Furthermore, users recommend utilizing Schoox for both training and management purposes. Lastly, users highlight how well Schoox works with SCORM files, making it a convenient choice for integrating different learning content formats.
Attribute Ratings
Reviews
(1-25 of 37)Companies can't remove reviews or game the system. Here's why
June 14, 2022
As an internal library, Schoox is a good choice
- Effective tests may be created quickly and easily thanks to the use of this template.
- For uploading documents or adding connections to websites, it is easy to use.
- There are already a slew of useful training films included.
- The website was upgraded, but it's hard to navigate. None existed.
- I believe you can't duplicate tests between classes. If I wish to use an exam from one course in another, I must make it again.
- Most of the videos are confusing. They should be concise. Too many distract employees.
June 13, 2022
Grow business by learning with Schoox.
- Employee performance data can drive personalized course recommendations, learning path recommendations for career advancement, or succession planning recommendations.
- By providing educational content and enabling employees and administrators to collaborate within the platform, it improves the school's knowledge sharing capabilities and increases development opportunities.
- With Schoox, data from different modules flows automatically and intelligently throughout the entire system, creating surprising and innovative synergies.
- Suggestions can be added to make content preparation easier.
- schoox user theme may contain more customizable elements.
- A longer time can be set for the demo.
June 10, 2022
Learning? Use schoox!
- Schoox organizes learning modules in an efficient way
- It allows us to track what we've completed and what needs to be done.
- It stores all information in an easy and accessible platform.
- Schoox can be hard to navigate at times.
October 02, 2017
Another Day in Paradise.....
- Ease of use for new employees. It is fluid and easy to navigate.
- Ability to recap and review throughout training. It is simple to revisit different videos if training questions persist.
- Customization testing is great. It is easy to customize and update testing to keep up with an ever changing restaurant landscape.
- Test question answers are hard to program because of so many variables in answer typing/spelling.
- Programming is not fast because of having to jump around so many different tabs to navigate the site.
- Would like to see a more streamlined site in general.
July 21, 2017
HS Train review
- Makes it easy to create effective tests, great template for creating questions
- User friendly for uploading documents or attaching links to websites
- Already comes with a lot of great videos for training that can be used
- This was recently updated I believe, but navigating the website can be difficult. There was no back button
- As far as I can tell you can't copy tests into different courses. So if I want to use a test I've already created in a different course I have to make it again
- While some of the videos are great, most of them are too convoluted. They should be short and sweet, to the point. Once they get too long you lose the employee's focus
July 17, 2017
HotSchedules Train Review
- Detailed testing for each dept
- Accountability for tests not taken from a tracking standpoint
- And rewards points to employees who have taken the tests
- Once a test is written it is very hard to change the percentage needed to pass the test.
July 14, 2017
Graffiti Schoox
- Training video uploads
- Tracking and validation
- Ease of use
- Attach to the HotSchedules app
July 12, 2017
Anything you need, it's there!
- The ease of uploading documents or slideshows or videos for new training courses. This is the most important part of training, the content. [It's] Personalized to our company's needs to make us as successful as we can.
- The ability to track every enrolled person's progress. It has date and time stamps, percentage complete, etc. You can also set deadlines that they must complete by. This is a plus for fast paced companies that need precise updates at all times.
- The support team for HotSchedules Train is amazing. I speak to a real person every single time. They are in a positive and upbeat mood every single time. They have solved my problem almost every single time. The only time they didn't solve my problem was because it was a function that didn't exist yet. I get a follow up email that summarizes our discussion, in case I did not take proper notes. This team is a serious wealth of information and problem solving.
- Ease of access. You can access this tool anywhere, anytime, from any piece of technology. In the office we use it on our desktops. In the field they use tablets and cell phones. All processes work.
- There is a functionality that I thought existed but does not. The ability to copy old training and paste it into a new course. This would help because we personalize training based off location, but the bulk of the training stays the same. To be able to start with a fresh slate with no student stats in the course would be beneficial. Right now you can copy and paste into the same course. I want to be able to start a new course with documents already uploaded and exams already made. Then I could make minor tweaks and push out immediately.
- I have trouble understanding the organization of where to find courses. I find myself clicking the "content" tab, then the "me" tab, and finally the "training" tab. I would want a little more clarity in those descriptive words.
- I would want to see some improvement in the ease of getting to the course dashboard. Once the course is made and assigned, that's the most important area that we go to. Right now it's multiple screens to get there. Perhaps if, once the course is made and assigned, the button jumped to the top of the first screen once you hit "manage course" that would be great.
- I would be interested in seeing a side by side of how courses translate from a desktop view to a tablet or smart phone view. So after (or during) the course being built, showing what it looks like to remote users.
- The ability to send a reminder text about a course, as opposed to a reminder email. People all communicate in different ways. This would bridge the gap to those that primarily use texting.
July 12, 2017
Hot Schedules Train is a Real Gem
- It is very user-friendly. I can always find what I'm looking for even if I've never utilized that particular feature before.
- The UI is well designed. I particularly like how it can be customized for your specific company.
- Integration with HotSchedules is a serious benefit. All of our employees are already in the system so I don't have to worry about adding them individually.
- I would like the ability to upload videos in higher resolution.
- I have experienced difficulty assigning training packages to specific employees. Many times employees don't receive a notification.
- I would like the ability to add more question types on exams.
July 12, 2017
Easy to use
- Organized
- Easy to use - there are helpful tools that help the creator make certain courses and it's easy for staff to also troubleshoot.
- Neat concept - tailor made to fit any company's needs.
- Perhaps have a separate section for free courses instead of the main dashboard.
July 11, 2017
The search is over for the perfect training software
- Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc.
- Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER.
- Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones).
- Syncing - I have run into some errors with employees not syncing over from HotSchedules.
July 05, 2017
SchooX Review
- Testing: The testing that HotSchedules Train provides is great because it allows you to create your own questions and answers providing multiple different types of questions.
- Organized: The organization of this training system is very well put together. Being able to break down your training into curricula, course, lecture, on the job training. The system also allows you to create different categories for different curricula.
- Reporting: At Hickory Tavern we are big into the reporting this system offers. We can view reporting any way we would like to. By location, job code, individual, course, curricula, you name it. This makes it easy for the training department to see where our training lacks.
- User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
- Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.
June 30, 2017
Brief Info
- Remote training
- Accessible
- Training Hub
- Hard to cater to the computer illiterate employees
- Accessibility for some employees
- Not everyone is inclined to learn and retain information
June 30, 2017
why Schoox is good for you.
- Great tool to create courses and quizzes to train your staff. It has the ability to upload videos, web links, PDF files and more.
- Has a function where you can track everyone's process in training. Very nice tool when you have 20 + locations.
- As an admin you can control and build your entire program to your liking. You control permissions, access levels, managing your company's staff and more.
- If you have a lot of courses, it can sometimes get lost if you don't organize it.
- Having to wait 24 hours for Hotschedules to connect with Schoox is a pain.
- Sometimes the automatic rules don't work. I have to manually add members to the program at least twice a week (having multiple locations turns can turn into manually adding 10 + employees a week).
June 30, 2017
Efficient, and consistent
- Schoox is easy to use. Creating, editing, and assigning courses is easy, and saves time.
- Progress can be converted to an Excel sheet. Easy to edit, and post for staff to see.
- Schoox provides the administrator the freedom to customize training courses to the needs of the organization.
- Uploading a PDF can sometimes be challenging no matter the size of the file being uploaded.
- Question formats on quizzes don't all work the same between mobile devices, and desktops.
June 30, 2017
Loving me some Schoox!
- Across the board, we can see where things have been completed and in what locations they are not being completed. We can see an overview of what scores are on testing which allows us to see where our training may be lacking.
- When we have a new roll out such as a new drink, we send out a video to all on how the drink is made and the correct garnish.
- We send out general notices on Schoox as well. So, for example, we are rolling out a new wellness program. We send out new notices for opportunities for taking advantage of the program.
- We wish that we could print out the test so that people who are not computer savvy could take it in the written form.
- Would like to have a feature where if the test is not passed by a certain date they cannot clock in without an over ride.
- Would like to add picture to the title of new training class.
June 26, 2017
"If You Want Efficiency You Want HotSchedules!!!"
- The ability to release and pick up shifts. Helps out a ton in the aspect of communicating between managers and employees in terms of picking up or dropping shifts.
- The Schoox Training Program. You're able to setup your own online curricula. Love the ability to have a pre-training for new employees and employees that are getting promoted.
- The ability to see your labor in certain sections of the bar. You can really fine tone how much you're spending on labor!
- Wish Schoox had the ability to block out shifts for those who haven't completed their online curriculum.
- I wish Hot Schedules could have some type of cross platform. We run 3 different venues so it would be nice if employees didn't have to create multiple accounts to access their schedule. Logging in and out of multiple accounts can be a tedious process especially if you forget one of your passwords to your accounts.
- I wish the HotSchedules had more manager functionality for editing the schedule or approving shifts. You can get the full website on your phone, but it's a little hard to work with.
June 26, 2017
Schoox - EASY!
- It is extremely easy to build simple courses and tests using SMEs and not professional developers.
- The UI is extremely easy to use and the help files and support documentation allow one to complete work within Schoox without needing much training.
- The integration with our HRIS system was very easy to do.
- I wish there were an easier way to set up dashboards for regional trainer reporting.
- Not all of the features work well on mobile devices (e.g. polls).
- I would like to have access to more administrative features on the mobile app.
June 23, 2017
Why Schoox!
Score 9 out of 10
Vetted Review
Verified User
- The reporting feature is great for follow-up.
- The training allows communication via text or video.
- I like that you can use the courses across different curriculums.
- I don't like the fact that you can not add content to a course without it changing existing team members' scores to incomplete. I want to add (not replace) a video or document and it only affects future team members, not existing ones.
- I wish that assigned curriculums were easier for new team members to identify. People get confused from what is assigned/required and want is available (extra course or curriculums available to everyone but not required).
June 21, 2017
Small Business Applications
- You are able to create your own content for your employees. We predominantly use our own created content. This helps us customize to our specific needs. It also enables us to update items that may have changed without starting over.
- You are able to track completion rate. This helps to hold our employees accountable to the trainings that still need to be completed.
- You are able to see all your employees scores. This way you can see what an average passing score is for the employees.
- Employees earn a score as the complete modules. This tracks/ranks the employees which creates a spirit of competition between them.
- Be helpful if you could assign multiple training to multiple employees at the same time.
- The Leader Board which gives some friendly competition could be placed in a more visible spot on the Home Page of HotSchedules Train powered by Schoox.
- A way to link outside training that are State required.
- Ease of use - have all the manuals in one place. Quizzing is graded right away and the manager knows where they stand. Very easy to build in the platform.
- Reporting/Recording of history - I can look at a snapshot of any manager who has used Schoox and see how they are doing at any time. Also keeps a record of the past performance.
- On the Job Training - allows for our managers and trainers to sign off on performance, give a ranking and put in notes.
- Currently, in order to review quiz questions with a manager taking the quiz, you need to go to the computer to review. You cannot review using a mobile device. This is very inconvenient.
- The On the Job Training is very useful. However, currently, I cannot connect it with a workgroup manual. It has to be at the bottom of the course. Since the way I use it is teaching about a certain workgroup.
- Scrolling - I wish we didn't have to scroll through a manual or use the arrows at the top to get to a certain section in a manual. It takes a lot of time. I have some manuals that are more than 70 pages and to get to the last page is a pain.
June 20, 2017
Absolutely love it, but keep making it better
- Provides a good structure for outlining training.
- Takes advantage of employees using mobile devices to train and uses far less paper.
- Allows for editing materials relatively easy to keep things up to date.
- Signing up employees to your curricula and courses is awkward because it is based on email which is not used very much by the younger generation.
- Monitoring as a manager is not efficient. I have to spend a lot of time clicking into individual courses to see progress.
- There isn't much structure for a role of trainer that is built in. You can manipulate the system to make it work, but it should just be a checkbox to make someone a trainer.
- Lack of reporting. Ideally as a manager, I would like to get an email report summarizing what my new employee accomplished in training each day. I would like my trainer to be required to put in a few comments and make sure everything that the employee was supposed to do that day is completed.
- No connection to scheduling - The badges they earn for passing a curriculum should show up next to their name in the scheduler for HotSchedules.
- No timeline - It would be nice to be able to layout a basic timeline and connect courses to those days. For example, a server trains for 5 days and on day 3 I want her to complete a food quiz, the system should group the courses so that is possible.
- No WYSIWYG editor. I would rather build the training materials for reading in the schoox rather than have to maintain a library of files somewhere else.
- There should be a separate log in or landing page for setting up and designing the courses. The current layout is very clunky and very slow to work with. If you are working with a couple hundred courses, it gets very time consuming to click through all the hoops to get to what you want. Someone needs to study how managers actually interact with the system when setting it up. I'd love to give you some designs if you are interested.
- For companies with multiple concepts, the first thing that Schoox should ask when logging in is 'Which Concept do you want to work with' then proceed forward only showing files, courses and curricula related to that concept. This would help shorten lists and make things easier to understand for employees that are new.
June 19, 2017
Great computer interface, App needs work
- You are able to track your staffs' progress with their training.
- You can periodically add new lessons to specific employees if you see there is an area where they need work.
- When training new employees, management can keep notes on their profile and all other managers can access at any time.
- It can be difficult in the beginning to figure out where you need to go for certain tasks in the beginning
- Using the App for training as well as On the Job Training (OJT) checklists. Our trainees and trainers can work from a shared checklist on all the key training areas to make sure everything is covered.
- Creating courses and curricula is very simple. The ability to pull websites into the training course has made managing the course data very simple for us.
- The reporting page is very simple to navigate and looking up the progress of a trainee takes seconds.
- Auto-assigning courses and curricula to new hires has made it very simple to begin training at the store level. No new procedures for the managers to learn to get a new employee started. Jobs pull right from the POS and the necessary courses are assigned based on the job.
- Looking up an individual employee's progress on line is very simple and intuitive. But finding the right report for training is not and can take lots of time to find what you are looking for.
- The mobile app needs to have more of the social features like the Leader Board and creating a new message.
- We have 9 different concepts in our training academy, I would like to be able to restrict the courses and curricula to those that only apply to specific concepts. Similar to how the content can be assigned to different units.
June 16, 2017
Consistency is king!
- The ability to maintain a streamlined message
- integration with hotschedules, specifically with importing and managing users based on job codes
- Automated features for getting information to new hires and new roles
- Clunky interface, not as intuitive as other competitors
- Curricula and courses differentiation is often confusing to new users
- Strange conversion of certain PDFs
- We'd love to see the ability to customize our academy a bit more to make it more on brand