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HotSchedules has become a reliable solution for businesses in various industries, including restaurants, amusement parks, resorts, and …
Overview
What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.According to the vendor, key benefits include:Build & Communicate SchedulesThe scheduling and labor management software reduces the time it takes managers to create and…
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What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.
Product Demos
HotSchedules Demo: The Employee Experience
YouTube
HotSchedules Demo: Creating a New Schedule
YouTube
Demo of Red Book Keep
YouTube
HotSchedules Demo: Navigating the Schedule
YouTube
HotSchedules Demo: Employee Shift Release & Pick-Up
YouTube
HotSchedules Demo: Submitting Time-Off Requests
YouTube
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.
According to the vendor, key benefits include:
Build & Communicate Schedules
The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests, availability, skill level, and certification compliance.
Work Schedule AppThe HotSchedules mobile app lets employees check their schedule, request time off, swap shifts, manage availability, and send messages. All shift requests require a manager's approval.
Forecasting and ReportingWhen integrated with the POS, the tool pulls time and attendance, sales and guest data into the system. The forecasting engine shows past sales trends, which makes it possible to build schedules with the right amount of labor. There are also over 40 reports.
Multi-Unit Store ViewThe Above Store Console provides reporting and visibility across stores, anywhere and at any time. It can be configured by region, state, country.
Bilingual App & SupportThe mobile app is available in English & Spanish. Employees can call into the AVS or Customer Support Center to get their schedule in English or Spanish - 24 hours a day, 7 days a week.
HotSchedules Features
- Supported: Online Scheduler
- Supported: Time-Off and Availbility
- Supported: Work Schedule Mobile App
- Supported: Scheduling Templates
- Supported: Employee/Staff Communication
- Supported: Sales and Labor
- Supported: Forecasting Engine
- Supported: Reporting
- Supported: Point-of-Sale Integration
- Supported: Centralized Communication
- Supported: SMS Messaging
HotSchedules Screenshots
HotSchedules Video
HotSchedules Competitors
- When I Work
- ScheduleFly
- Crunchtime
HotSchedules Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Languages | English, Spanish |
HotSchedules Downloadables
Frequently Asked Questions
When I Work and ScheduleFly are common alternatives for HotSchedules.
Reviewers rate Usability and Support Rating highest, with a score of 8.9.
The most common users of HotSchedules are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
HotSchedules has become a reliable solution for businesses in various industries, including restaurants, amusement parks, resorts, and retail establishments. Users have reported significant time savings and improved efficiency in scheduling processes. For example, a restaurant manager praises HotSchedules for reducing their scheduling time from over 3 hours to just 30 minutes per week. This software enables employees to cover their own shifts with approval, allowing for better shift management and flexibility. It facilitates communication among team members, ensuring constant checking and trading of shifts in an amusement park setting. Multiple departments at a resort rely on the platform to handle last-minute schedule changes, call-offs, and requests for added shifts.
HotSchedules assists food and beverage departments by providing easy access to availability, time off requests, and labor forecasting. This improves communication between staff and management. The software's user-friendly interface allows for generating and posting weekly schedules effortlessly. It also serves as a means of communication with staff members across multiple locations within a restaurant group.
Moreover, HotSchedules Train formerly Schoox is utilized for employee orientation and training purposes. The software not only helps with controlling labor costs but also offers features like sales forecasting and labor cost analysis. Across organizations, HotSchedules proves valuable by assisting in proper staffing needs and managing labor expenses effectively. In retail settings, the product streamlines employee scheduling while enabling them to view their schedules easily and make shift swaps when necessary.
In conclusion, HotSchedules is highly regarded for its ability to save time, improve communication, increase flexibility in scheduling processes, and provide various features that benefit different departments within organizations. Its broad range of applications makes it suitable for businesses of all sizes across multiple industries.
Users highly recommend signing up for HotSchedules and getting familiar with the application. They also suggest using the convenient mobile app and setting up email notifications for easy access to schedules and efficient shift swapping. Additionally, users highly recommend HotSchedules as a reliable solution for scheduling needs in various work environments. Overall, they find HotSchedules to be a valuable tool for controlling expenses, allocating labor, improving communication, and making positive changes within the service industry.
Attribute Ratings
Reviews
(26-50 of 167)Companies can't remove reviews or game the system. Here's why
January 24, 2018
The hot schedules review
We use the suite across all locations company wide. We use it to schedule the hourly employees at the restaurants.
January 23, 2018
Time saving tool for everyone!
We are using hotschedules throughout all the branches of Island Pacific Supermarket. This is what we use to generate employee scheduling and time cards, manage labor cost versus labor budget, monitor employee working hours, manage overtime cost, manage employee time off requests, and is mainly used for employee time punches.
January 22, 2018
HotSchedules - Mobile Clock-In
It is being used by our home office employees that are mobile and in the field for the WebClock. They aren't able to clock in at any restaurant of ours so we needed a mobile app that could track hours and compile data for us.
January 22, 2018
Hot Schedules
Hot schedules is used company wide within our organizations. It is used to create a one-stop shop for all team members needing to check their schedules, trade shifts, request days off, change availability, etc. It has an additional function allowing team members to clock in but we do not currently use this function.
January 22, 2018
HotSchedules in a hot minute
We use it for hourly and management employee scheduling. We also use it for a lot of our intercompany communications - especially broad announcements that we need to get out to many people very quickly. HotSchedules is also great for keeping track of employee certifications. HotSchedules allows us to maintain a healthy sense of accountability, since all communications are easily referred to.
It is used as a schedule platform to monitor labor budget and for scheduling as well.
January 15, 2018
Hot Schedules was probably GREAT......10 years ago
We are using it to schedule employees for a coffee shop and to time punch.
January 12, 2018
HotSchedules Review
[It's] Used by all scheduling departments in the restaurant. [It's] Used for timekeeping, scheduling, time off requests, staff communication, labor budgeting.
January 12, 2018
So Hot Review
I have four businesses with one building, all restaurant and Bar related. I use HotSchedules for all employee scheduling as well as the web clock. I refer back to several of their reports that are easily accessible.
January 12, 2018
Good System, some Advancement Needed
We currently use HotSchedules for all scheduling and training needs at 8 locations across the country. The system is also used as a timekeeping function within 1 of those venues. We recently went live with the Schoox program through the system this year. The system currently addresses the scheduling needs and has provided an online training option for our remote locations.
January 12, 2018
HotSchedules is the new Hotness in Labor Management
We use HotSchedules for shift scheduling and timecards, initially for our tasting room but now for the whole business. We had previously used paper timecards, so this is a big step forward for the company. We have a mix of salaried and hourly employees, and to my knowledge all hourly employees track their time through HotSchedules.
Score 10 out of 10
Vetted Review
Verified User
HotSchedules is used in all departments of the FOH and BOH. It helps us forecast our labor budgets and gives us actual vs. scheduled to see if we are scheduling accurately and if all staff members are clocking in and out as scheduled. The corporate office does not have much use for HotSchedules and is utilized mostly by the operations team in the restaurants.
December 20, 2017
Hot Schedules...Worth It
We currently utilize HotSchedules for all of our scheduling needs at a location level. This allows the management team and the associates to interact with the schedule outside of the location. As an administrator I am able to see requests off and schedule updates without needing to be at the location.
December 20, 2017
Hotschedules is great!
We use it for our employees work schedule and any messages that need to be sent out. Our employees are also able to track their hours worked and we are able to use check lists to keep up with weekly/daily duties. This allows us to be accountable within management and for our staff to be accountable. We have been much more organized since using hotschedules.
December 18, 2017
Hot or Not
Used to clock in, & post schedules. It is used by our entire company (5 restaurants). It addresses topics of making schedules easily accessible to employees and for punching in and out.
December 15, 2017
Scheduling Made Simple
We use it for the weekly schedule, sales forecasting, budgeting, as well as lower our labor costs across the board. Helps us lower OT and lower payroll mistakes. We run the report at end of the week and use it for payroll.
December 15, 2017
Thank You Hot Schedules!
Across the whole organization. It has made scheduling and checking hours much easier.
December 14, 2017
This app is Hot!
The app is used company wide across 30 locations and our corporate team. Each location has between 10 and 25 employees. It's great to conveniently see your own schedule and roster. We've had issues sharing employees with other locations. I believe the problem has since been fixed.
December 14, 2017
HotSchedules
For clocking in and scheduling. Used by all locations and all employees. Addresses overtime well.
December 14, 2017
HotSchedules - The disaster
We use it across our entire organization for user management and time tracking; or we would if the time tracking feature worked. We are using it to make our schedules but still have to use our old time tracking system due to errors from hotschedules.
December 13, 2017
Hot, Hot, HotSchedules!
HotSchedules is used across our entire company to make scheduling at each individual location more personalized. It helps keep the location up to date with the most recent schedule changes and since we are in an industry working with primarily first time job holders and high school students, it helps bridge the gap of having to contact each employee whenever a schedule change occurs or if they need to swap shifts or take an unexpected day off. I think some of the best features are how interactive both the application for mobile devices and the browser version are and that they update in real time as soon as a change is made with a push notification to everyone assigned at my location.
December 12, 2017
A Company that Values its Clients!
It's used for all of our locations for time and attendance and also scheduling purposes. One of our locations uses the logbook feature which is great. We use this to pull hours, pull labor statistics, track clock in and outs, and also scheduled vs. hour employees.
December 12, 2017
HotSchedules making it easy!
Hotschedules was initially more widely used by the company to manage scheduling and hourly employees. I kept track of my staff and their hours and set and managed scheduled time. We used the clock in feature, which I liked because we could sign on remotely to clock in. Now we have to clock in at a store location, no more remote access to the clock in feature. I am now a salaried employee and do not clock-in any longer. I found the program easy to navigate and enjoyed using it.
July 18, 2017
HotSchedules: A Hot Way To Schedule!
We use HotSchedules for scheduling, messaging and as a time clock across several departments including food and beverage (front of house and back), the golf shop, and our golf course maintenance department. This addresses several business problems for us including managing requests, offering an online messaging portal and keeping an on eye on our labor.
June 20, 2017
HotSchedules for Restaurants
Hotschedules is used by each individual restaurant across the organization. It allows managers to schedule effectively and communicate, manage and control scheduling functions at their fingertips. There is more accountability in an industry where staff members have a lot of scheduling flexibility needs.