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OpenText ALM/Quality Center

OpenText ALM/Quality Center
Formerly Micro Focus ALM/Quality Center

Overview

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

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Recent Reviews

TrustRadius Insights

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With …
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HP ALM

7 out of 10
November 30, 2017
Incentivized
HP ALM is being used by the various teams in IT department. It's mainly used for Test Management and Defect Management.
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Pricing

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What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Planview AgilePlace?

AgilePlace is a project management solution built around flexibility, data-driven analytics, and workflow automation. The software was acquired by Planview in December 2017 to expand that company's capabilities.

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Product Details

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText ALM/Quality Center Features

  • Supported: Application lifecycle management
  • Supported: Release and cycle management, with KPI and Scorecard
  • Supported: Requirements management (Business Process Models, Baselining, and Version Control)
  • Supported: Risk-based test planning and management
  • Supported: E-Signature solution
  • Supported: Application Lifecycle Intelligence
  • Supported: Automatic execution and result collection of UFT tests (UFT One, UFT Mobile and UFT Developer) and BPT tests
  • Supported: Automatic execution and result collection of other automated tests such as Selenium, through the Micro Focus Application Automation Tools (a Jenkins plugin)
  • Supported: Micro Focus Sprinter-integrated manual testing
  • Supported: WebRunner—Web-based client with manual and automated test execution, defect management and dashboard view capabilities
  • Supported: Client Launcher—Full-function Windows desktop client, installable without administrator privilege
  • Supported: Business Process Testing
  • Supported: Quality of Things—Offline/online test execution client on mobile devices
  • Supported: Quality Analytics (Reports and dashboards, cross-project reporting
  • Supported: Defect management
  • Supported: LDAP user authentication and SAML-based single sign-on (SSO)
  • Supported: AutoPass License Server (APLS) integration
  • Supported: Archiving wizard able to archive large amount of data for single or multiple projects
  • Supported: Team collaboration using Microsoft Skype for Business

OpenText ALM/Quality Center Competitors

OpenText ALM/Quality Center Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Jira Software and Bitbucket are common alternatives for OpenText ALM/Quality Center.

The most common users of OpenText ALM/Quality Center are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(105)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With its comprehensive features, it offers a complete ALM solution for collecting requirements, managing releases, executing test plans, and handling defect management. Users have the flexibility to write their own code using VBScript to meet their specific business requirements. The tool's scalability and support for clustering make it a robust solution for large-scale projects.

One of the key use cases of HP ALM is its effectiveness in managing projects following a waterfall methodology. It serves as a centralized repository for storing requirements, estimates, test scenarios, and tracking project status. The tool also allows for traceability between requirements, tests, and defects, providing transparency and facilitating informed decision-making for higher management.

Another common use case of HP ALM is within agile teams that use Jira for tasking and requirement management. In this scenario, HP ALM is leveraged for test management, enabling teams to create test cases and execute them while keeping their requirements and tasks in Jira. This integration ensures seamless collaboration between different teams and streamlines the overall testing process.

HP ALM also prominently features as a bug lifecycle management tool that integrates with other HP testing tools for automated testing. It helps QA teams maintain full traceability of requirements, tests, and bugs. Developers can easily update raised bugs and follow test steps for issue investigation. Additionally, reports generated from HP ALM can be shared with the project team to aid in decision-making.

Overall, HP ALM serves as a comprehensive solution for managing testing activities from start to finish. Its core capabilities like release planning, requirement management, test execution, and defect tracking make it valuable across various departments and industries. Whether it's managing defects in regression testing or monitoring and controlling workflow processes, HP ALM proves to be an essential tool for many organizations aiming to ensure code quality and project success.

Efficient Test Suite Management: Users consistently praise HPALM for its ability to manage a mix of automation and manual test suites. They appreciate the seamless integration with HP automation tools like HP Unified Functional Testing and HP LoadRunner, which allows for streamlined execution of automated test suites and automatic maintenance of reports. The classification of test suites as manual or automated in HPALM is also highly valued, enabling managers to track progress in moving from manual to automated suites.

Comprehensive Test Management: Many users find HPALM an excellent tool for overall test management. They highlight its support for defining, managing, and tracking functional, performance, and security test suites in one centralized location. Reviewers appreciate that HPALM covers all aspects of test management activities, including creating and importing test cases, as well as snapshot capturing. The linking of defects to test runs is also highly regarded by users.

Integration with Development Tools: Several reviewers have found the integration capabilities of HPALM impressive. They mention that it supports devops implementation through interactions with development tools such as Jenkins and GIT. Furthermore, users appreciate that HPALM promotes team collaboration by integrating with collaboration tools like Slack and Hubot. The ability to integrate with any environment and source control management tool is particularly useful for testers who value traceability and links between source control changes, requirements, and tests. Additionally, the option to create defects directly from test cases in HPALM provides convenience for testers when reporting issues to developers.

Difficult User Interface: Several users have found the user interface to be confusing and unintuitive, which has made it difficult for them to navigate and complete tasks efficiently. They have expressed frustration with the placement of certain features and have struggled to understand how to use them effectively.

Lack of User-Friendliness: Many reviewers have expressed dissatisfaction with the product's overall lack of user-friendliness. They believe that the interface is not intuitive enough and lacks clear instructions or guidance on how to perform various tasks. This has resulted in a steep learning curve for new users and has hindered their ability to fully utilize the product's capabilities.

Negative Experience with Customer Support: A significant number of customers have reported negative experiences with the customer support provided by the company. They feel that their issues were not adequately addressed or resolved in a timely manner, leading to frustration and disappointment. Some users even mentioned encountering unhelpful or dismissive responses from customer support representatives, further exacerbating their negative experience.

Users highly recommend ALM for test management and bug tracking, as it is considered a modern and good software for testing and Application Life cycle Management. ALM is seen as a complete tool for testing with handy and useful customization options. It is recommended for build integration with Agile and Continuous integration tools. However, some users suggest that ALM could use some UI updates and recommend considering a cheaper alternative if not all features are needed. Nonetheless, users highly recommend ALM for managing and logging defects, tracking test cases, bugs, and creating automated test cases. They also recommend demoing ALM for both business and technology users. ALM is seen as a solid tracking tool for data requests and change management activities. Users highly recommend using ALM for maintaining software test plans and executions. Furthermore, ALM is considered a great tool for keeping track of requirements, testing, and defect tracking, which helps in improving project quality. Users suggest having IT-literate employees assigned to ALM and recommend hiring experienced consultants for setup and mentoring. Finally, users highly recommend ALM for evaluating a Test Management Tool.

Attribute Ratings

Reviews

(1-25 of 31)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Test Management tool for our land transport application. Testcase creation, Testcase execution, burn down charts. It is a very powerful tool we have established to use across all divisions for professional Software Quality Assurance and Test Management.
Sudheer Thokala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quality Center is used as an ALM solution by the entire R&D across the organisation. We as a company create 60+ banking products which involves, SAAS, PAAS, BAAS and On-premise editions as a part of complete ALM solution from Collecting requirements, releases, Testplan Test execution, and defect management and reporting happens in the Quality center. It solves complete Software life cycle phases.
We can write our own code using vbscript to cover all our business requirements.
It is highly scalable as it supports clustering.
It is a robust tool but not Agile.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use QC for various test management activities, also for end-to-end req tracing in an agile world. Another use case is performance center execution and the same is integrated with QC. Application Life Cycle ALM. Integration with CI CD. Requirement gathering also happens for many projects which in turn provide confidence in agile methodologies.
March 29, 2021

Quick Center

Bharath Bhushan Sontike | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Quality center is used in most of the departments for defect management. Testing is performed in two ways:
  1. (Scheduled) Regression testing is performed on quarterly basis.
  2. New product development/service development.
Regression testing will address any issues in the existing functionality and defects will be raised accordingly. Quality Center simplified the process of segregating the test results in better ways and defects are tracked accordingly. Single dashboard can be made available to showcase the status of the defects.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
ALM/QC is used within our IT department, specifically within our development and customer application departments. We currently only use ALM/QC for our lower test environments, and not for production. ALM/QC is used for a variety of tasks: creating work items to assign to a resource (DBA, Developer, Analyst, etc.), creating ad-hoc requests for others to carry out, tracking defects and development of defect solutions as they move from test to production, as well as for project-related tasks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Application Lifecycle Management is widely used by different business units to manage different project life cycles. In my business unit, we use this to track the progress and monitor defects on all our waterfall projects. We use other platforms for Agile projects. This allows us to track all our business requirements, technical requirements, changes requests and all defect resolutions. Along with all this, our test teams can manage their test cases, defect logs, and share knowledge on the application growth, development and challenges allowing us to create our internal "lessons learnt" portfolio for multiple separate but related projects. As a large organisation, we do not only use this tool but other business needs dictate the need for alternative tools depending on our security needs, business requirements, skill sets and the licensing cost.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
HP Application Lifecycle Management was previously used by my organization to manage project defects. With the completion of a recent large-scale project, all development teams have moved into an Agile model which no longer fits well with HP Application Lifecycle Management.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use HP Quality Center across the entire organization to manage defects and roll out enhancements. We track enhancement backlogs in QC by prioritizing, assigning responsibility, estimating level of effort and gathering user stories/requirements. We're working to make it a more robust regression testing solution by organizing our test plans better for repetitive use.
November 06, 2018

QA Quality

Dishank Vishnoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HP ALM is a project management tool with strongest test management. We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools, which makes it a perfect automated testing framework.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Quality Center has been used by our organization for years for software testing. It is used by different departments, but not all, as different software requirements cater to different needs. Some of our projects follow Agile while some follow a waterfall strategy. Quality Center is not fully suitable with Agile. It is still being used as it is our primary tool. Quality Center is more useful when there is a standard waterfall practice. It helps to keep defect count, defect analysis, reporting, Tests bed management and acts as a primary tool for software certification.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP ALM is project management tool with strongest test management capabilities.

We are using this tool for managing projects working with waterfall methodology, HP ALM is sued to store requirements, estimates, test scenario creation, management, execution, reporting & tracking project status. Its rich reports & dashboard help in keeping the transparency & helps higher management in taking decisions.

For agile teams where JIRA is being used, we also use HP ALM for test management. The model is requirements, tasking and tracking in JIRA while test cases, creation, execution, snapshot capturing in HP ALM. Definitely trace-ability is an issue with this kind of model where two tools are used & add up to some waste. It is used at program level.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP Application Lifecycle Management is used in our whole organization for testings new requirements.

We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools which makes it a perfect automated testing framework.
Sourav Halder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my current organization, HP ALM is being used across the whole organization based on various worldwide locations.It is a mandatory tool for all kind of QA management activities. It also serves as one of the key methods of compliance. All testing activities has to be logged in ALM starting from Requirement analysis to execution of Test Cases and then Bug/Defect closure.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
A current client I am working with is using ALM for test case management and defect tracking. They are leveraging the tool to organize all test suites, create test runs, and link defects to specific tests. They also link it with AGM to track stories to specific projects and test runs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used by my entire organization as a tool to manage testing and to log the defects and bugs that are found in our applications. It allows us to keep track of various scenarios used by testers for testing under various environments and also to log the results. It also provides us with enough metrics and other reports that enable us timely management of the defects and the various stages in a defect lifecycle.
Derek Wallis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

HPE ALM, previously Quality Centre, is the main building block for our professional testing QA team. It allows us full traceability of the requirements, tests and bugs to make an informed decision as to the quality of the code. We have customised it to restrict access to different modules or restrict permission within the modules according to the business requirements.

The traditional QA engineers/testers use it to help audit the testing process and guide business users for any testing they are involved in. The developers can update the bugs raised and follow the test steps themselves to investigate issues. Reports generated using the inbuilt functionality can be sent out to the project team on a daily basis.

Tina M. Musso | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP Application Lifecycle Management (ALM) is a system of record for requirements, tests and defects across the organization. The company has two major instances of ALM that support over 20,000 named users, with approximately 5,000 users accessing per month. ALM allows for traceability between requirements, tests and defects. We are in the process of standardizing testing tools, and ALM was the first one to meet the standard. This allows for ease of use across departments, consistent training, and good metrics across the organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

HP ALM is the only comprehensive enterprise grade ALM solution in marketplace today to scale the challenges faces by small to large enterprises with local and global teams. It provides necessary framework to small teams to quickly establish themselves on the process ladder and at the time provides the governance framework to large teams, who already have the established maturity scale.

The solution can be used out of the box for its core capabilities like Release & Cycle planning, Requirements Management, Test Management and Defects management or can be highly customized to fit to an organization SOP. It's tentacles reaches beyond the core capabilities and can be extended to PPM solution and other development and DevOps tools within and outside the organization. HP ALM is very intuitive and very easy to navigate. It is a very mature product and brings the rigor you need in your organization to surpass the development and quality challenges.

October 13, 2016

ALM - What...why...how

Shayne Froelich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize it in a dual function. First, we use HP Application Lifecycle Management (ALM) to monitor and control the workflow of all defects for our major custom applications. We can set up proper workflow statuses and if it is not followed, then the system notifies management of a breach in process flow which can then be followed up on. We also use it to document and track all of these defects. Second, we use it as a document repository as a replacement solution for RecPro.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HP ALM is a tool I use to manage the testing life cycle for woftware implementation projects. The teams that use the tool are project team members from development and testing teams and some members of the management team to review status. HP ALM is a very handy application to keep track of all things related to testing. In recent updates they have added functionality to track the general software implementation life cycle, but my experience is focused on the testing aspect of it. HP ALM is a single repository that can be accessed universally by project team members through a browser, where you can upload your project requirements, then add your test cases and link the requirement to those test cases and then execute and track the test execution and log and track defects all on the same application.
Abbas Virji | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use HP Quality Control (QC) for tracking defects in our agile software development life cycle (SDLC) process. The global tech department is using it - unfortunately they are now deciding to get rid of QC and use JIRA only. I will explain why and why it’s a bad idea.
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