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Hubdoc

Hubdoc

Overview

What is Hubdoc?

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

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Learn from top reviewers

Love Hubdoc for my small business

Rating: 10 out of 10
October 3, 2024
IncentivizedVetted ReviewVerified User
After years of using desktop bookkeeping software and having to drive my hard copy files to my bookkeeper each month I was looking for ways to go digital and save myself time,...
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Christie Wengranowski
Manager - Customer Service
President | CEO
Flying Horse Design Studio
Hubdoc5 years of experience

Hubdoc great receipt/bill tool

Rating: 10 out of 10
May 2, 2024
IncentivizedVetted ReviewVerified User
We use Hubdoc for our clients. They will send receipts and invoices into Hubdoc and we then post those to QBO. This allows us to have the invoice/receipt attached to the trans...
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Verified user
Director
Hubdoc4 years of experience

Hubdoc - huge time-saver!

Rating: 8 out of 10
May 27, 2021
IncentivizedVetted ReviewVerified User
Hubdoc is used across our organization and it is great as we are able to keep an 'electronic' file of all of our bills and invoices - no need for paper copies and paper filing...
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Nicola (Nicki) Morris
Executive - Corporate
President | Business Consultant | Certified Coach
The Neoteric Group
Hubdoc3 years of experience

Very Helpful For Our Organization

Rating: 8 out of 10
April 27, 2021
IncentivizedVetted ReviewVerified User
We implemented HubDoc for our company to automate recurring invoices from clients into the correct chart of accounts. It ended up saving a lot of time and helping to avoid mis...
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Ian Hansen
Manager - Information Technology
Client Success Manager
Philantech3
Hubdoc2 years of experience

Streamlined bookkeeping and direct supplier feeds: living the paperless dream

Rating: 7 out of 10
March 6, 2020
IncentivizedVetted ReviewVerified User
We use Hubdoc with one of our larger accounting clients who use it as part of the software stack in the bookkeeping department. It's primarily used for automated feeds from su...
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Alvin Landicho
Professional - Information Technology
Cloud Integration Consultant
Axle Cloud
Hubdoc2 years of experience
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Pricing

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Starting Price

$12.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Hubdoc Demo

YouTube
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Product Details

What is Hubdoc?

Hubdoc Video

Welcome to Hubdoc

Hubdoc Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

Reviewers rate Support Rating highest, with a score of 3.

The most common users of Hubdoc are from Small Businesses (1-50 employees).
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Reviews From Top Reviewers

View all reviews
(1-5 of 11)

Streamlined bookkeeping and direct supplier feeds: living the paperless dream

Rating: 7 out of 10
Incentivized
March 06, 2020
AL
Alvin Landicho
Cloud Integration Consultant
Axle Cloud (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Hubdoc
2 years of experience
View profile
Use Cases and Deployment Scope
We use Hubdoc with one of our larger accounting clients who use it as part of the software stack in the bookkeeping department. It's primarily used for automated feeds from suppliers including bank statements and other scanned in invoices to then be automatically filed by vendor which then archived in their preferred document management platform - ShareFile.
Pros
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Cons
  • Ability to distinguish line details in an invoice.
  • Smarter AI/Machine Learning to improve process and remove manual processing.
Likelihood to Recommend
For those that use Xero and would like to digitise their invoices, along with direct supplier feeds, very fast data extraction and auto-archiving it can really streamline your bookkeeping function in any business. We also integrated their scanner functionality into a custom mobile app that fed straight into the Hubdoc system with document notes via metadata tags.

Hubdoc is an Accountant's best friend!

Rating: 10 out of 10
Incentivized
January 30, 2018
Use Cases and Deployment Scope
I have added all of my staff as users in Hubdoc. We love the auto-fetching of bank statements and some vendor bills. In addition to fetching the bank statements, it also fetches front and back images of checks written and deposits made (with most banks). Once we get a client set up with Hubdoc's auto-fetching, we don't have to pester our client for access to their bank account or to ask for bank statements or checkbook registers.
Pros
  • Hubdoc is an accountant's best friend! Move over Fido!
  • Saves hours of time, by not having to log into a bank and download PDFs one month at a time. The first time Hubdoc is connected with a bank, it will auto-fetch all available historical documents allowed by the particular bank. In some cases, it will fetch 36 months of historical documents. Going forward, it will auto-fetch documents as they become available. You hardly have to lift a finger.
  • Hubdoc does a great job of organizing documents by account and by vendor. It is so easy for bookkeepers and accountants to reconcile bank statements. You can jump from one statement to another with one click. You can truely remain 100% paperless and never have to print unless you need to tick and tie or highlight.
  • The Hubdoc mobile app is fantastic for capturing photos of receipts. They upload to Hubdoc in seconds!
  • Hubdoc also does OCR. Within one day, invoices and receipts will have vendor name, date, amount populated in the coding fields.
  • I love being able to sync to various accounting software (QuickBooks, Zero, Freshbooks, Intacct) and to a permanent document management system (Dropbox, Google Drive, Box, SmartVault, ShareFile)
  • I love how credit card and checks can be sync'ed directly to the accounting software and the image of the receipt is attached to the transaction in the accounting software.
Cons
  • I do wish that the OCR process was quicker. It would be nice if the transaction was ready for review in 20 - 30 minutes or less.
  • It seems like it does not sync corrections to QuickBooks Online (QBO) made after the initial sync. I may be wrong, but that has been my experience.
  • Hubdoc's sync with Amazon was having issues. It started fetching invoices on in one of my Hubdoc companies, so I know it does work. But I tried to add Amazon to another Hubdoc company and Amazon was not even one of the list of vendors available for connection.
  • Hubdoc's pricing is good, but flat at $20 per company. For clients that only have one checking account and one credit card, $240 per year is too much. They need to have a $5 per month version like QBO Self-Employed that is an low volume entry point. For larger companies with many accounts, Hubdoc at $20/mth is fantastic.
Likelihood to Recommend
As an accountant, I would like to have Hubdoc set up for 100% of my clients. As mentioned before the $20 per month pricing model is great for a company with 4+ bank accounts and credit cards. Small business with only 2 bank/credit card accounts might find $20/mth too pricey.

Hubdoc works great!

Rating: 7 out of 10
Incentivized
August 07, 2018
LF
Luis F. Garcia
Business & Operations Manager
Pacifica Christian High School – Orange County (Education Management, 51-200 employees)
Vetted Review
Verified User
Hubdoc
1 year of experience
View profile
Use Cases and Deployment Scope
Hubdoc is used to manage and record credit card receipts for our whole organization. It helps solve the problem of employees not keeping, or turning in, receipts.
Pros
  • Hubdoc interfaces with QuickBooks Online very well.
  • It has a well developed interface and is very intuitive to use.
  • Its ability to automate some parts of the organization of receipts is helpful.
Cons
  • I would love to be able to have separate accounts for each user that can be accessed by a single accountant, or that load receipts into a single accountant portal. There is some risk of corruption with all users having access to all other users' receipts.
Likelihood to Recommend
It is excellent for small businesses, especially for those with a single business card or user. It is workable for larger businesses with multiple users, but not optimal because of the inability to have multiple accounts for a single business.

Very Helpful For Our Organization

Rating: 8 out of 10
Incentivized
April 27, 2021
IH
Ian Hansen
Client Success Manager
Philantech3 (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
Hubdoc
2 years of experience
View profile
Use Cases and Deployment Scope
We implemented HubDoc for our company to automate recurring invoices from clients into the correct chart of accounts. It ended up saving a lot of time and helping to avoid mistakes that can happen when manually/arbitrarily assigning expenditures to accounts. It fit in well with our Xero accounting online package.
Pros
  • OCR automatically converts receipt images and invoices
  • Tie-in with accounting system works well
  • Customization of account assignments is flexible
Cons
  • Interface takes a bit of getting used to
  • If an invoice isn't processed properly sometimes it's hard to know why
  • Integration with QB on-premise did not exist
Likelihood to Recommend
If you're looking to automate categorization of expenses and help avoid human error, this is a good option. It takes a bit of dialing in at the onset but afterwards can be set to work very well on its own. Splitting invoices and other customizations was helpful in cases of large complicated invoices.

Okay

Rating: 7 out of 10
December 29, 2021
Verified User
Manager in Finance and Accounting
Media Production Company, 11-50 employees
Vetted Review
Verified User
Hubdoc
1 year of experience
Use Cases and Deployment Scope
We use Hubdoc for all expense tracking. Miles better than keeping paper receipts and easy to use tags.
Good for recurring invoices and bills.
Nice that you can publish right to QBO (we use QBO for all accounting).
Pros
  • Tags
  • Recurring bill tracking
  • Cloud receipt storage
Cons
  • Can't select more than one receipt at once
  • doesn't auto-pull info from receipts unless they're super clear PDFs
  • Doesn't auto-populate the payment account code for QBO even if you've already tagged the receipt with a tag bearing the same name as the payment account code
  • When typing a new supplier name, you can type the new name, then select "+ new supplier" in the dropdown, and then you have to type the new name all over again.
  • Would be MASSIVELY HUGE if instead of creating 2 new line items for a receipt that includes sales tax (literally every receipt) you could just click a "includes sales tax" button before publishing to QBO. Would save ~60% of my time on Hubdoc.
Likelihood to Recommend
If you're the one using hubdoc daily for a company with a high volume of receipts, sorry. You very quickly find the holes in their UX/UI. Integration of some AI with their software that recognizes frequent moves or sequences within an enterprise's hubdoc account would take these guys to the next level. But it is extremely tedious in my opinion. I would recommend this only for companies where a massive chunk of expense are recurring or from the same set of vendors. If you're all over the place then this doesn't save a ton of time in my experience.
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