Skip to main content
TrustRadius: an HG Insights Company
Hubdoc

Hubdoc

Overview

What is Hubdoc?

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

Read more

Learn from top reviewers

Return to navigation

Pricing

View all pricing

Starting Price

$12.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Hubdoc Demo

YouTube
Return to navigation

Product Details

What is Hubdoc?

Hubdoc Video

Welcome to Hubdoc

Hubdoc Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

Reviewers rate Support Rating highest, with a score of 3.

The most common users of Hubdoc are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

(1-5 of 10)

Great idea, poorly executed, cost our business much time and still not working.

Rating: 1 out of 10
June 18, 2020
Vetted Review
Verified User
Hubdoc
1 year of experience
Used to process receipts and invoices for expenses and purchases.
  • Scans invoice number, amounts.
Cons
  • Performance issues because of Xero integration.
  • Site crashes before invoices are configured and published to Xero.
  • Cost us time trying to set up, no response from Hubdoc when reporting issues.
We can see value if it was quick to load Xero data, allow edits when configuring, then publishing. Unfortunately it's not worked yet.

Hubdoc Rocks!

Rating: 9 out of 10
November 20, 2019
We use Hubdoc for ourselves and our clients because it is an easy way to capture important third party documentation (invoices/bills/statements). We use it for all collectible documents for all clients. It gives us an easy way to capture relevant documents for transactions. The documents are organized in Hubdoc and the transactions are in Quickbooks online.
  • Great OCR capability. Very good at reading and remembering which vendors are associated with which accounts.
  • Well organized portal, easy to use and very accessible.
  • Simple, efficient, cost-effective
  • Great associated phone app.
Cons
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Hubdoc is great for all your clients. It provides your business with a very easy way to capture important documents and link them to the related transactions. That said, it is a change in process and for some clients, this can be very challenging. It is only as good as the data input and the client/accountant's dedication to the process.

Very Helpful For Our Organization

Rating: 8 out of 10
April 27, 2021
IH
Vetted Review
Verified User
Hubdoc
2 years of experience
We implemented HubDoc for our company to automate recurring invoices from clients into the correct chart of accounts. It ended up saving a lot of time and helping to avoid mistakes that can happen when manually/arbitrarily assigning expenditures to accounts. It fit in well with our Xero accounting online package.
  • OCR automatically converts receipt images and invoices
  • Tie-in with accounting system works well
  • Customization of account assignments is flexible
Cons
  • Interface takes a bit of getting used to
  • If an invoice isn't processed properly sometimes it's hard to know why
  • Integration with QB on-premise did not exist
If you're looking to automate categorization of expenses and help avoid human error, this is a good option. It takes a bit of dialing in at the onset but afterwards can be set to work very well on its own. Splitting invoices and other customizations was helpful in cases of large complicated invoices.

Streamlined bookkeeping and direct supplier feeds: living the paperless dream

Rating: 7 out of 10
March 06, 2020
AL
Vetted Review
Verified User
Hubdoc
2 years of experience
We use Hubdoc with one of our larger accounting clients who use it as part of the software stack in the bookkeeping department. It's primarily used for automated feeds from suppliers including bank statements and other scanned in invoices to then be automatically filed by vendor which then archived in their preferred document management platform - ShareFile.
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Cons
  • Ability to distinguish line details in an invoice.
  • Smarter AI/Machine Learning to improve process and remove manual processing.
For those that use Xero and would like to digitise their invoices, along with direct supplier feeds, very fast data extraction and auto-archiving it can really streamline your bookkeeping function in any business. We also integrated their scanner functionality into a custom mobile app that fed straight into the Hubdoc system with document notes via metadata tags.

Love Hubdoc for my small business

Rating: 10 out of 10
October 03, 2024
After years of using desktop bookkeeping software and having to drive my hard copy files to my bookkeeper each month I was looking for ways to go digital and save myself time, money and headache. My bookkeeper told me about Hubdoc as we made the switch to an online system and it was a no brainer to set it up. I love that I can snap a photo of a receipt and upload from my phone when I purchase something so it's off my plate right away. I am a huge fan of a recent feature that allows me to snap multiple pictures for multipage or bigger documents so that my bookkeeper sees the full picture together vs pieces. It's also super easy to upload anything digital form my computer as it comes in. Hubdoc is affordable, easy to use and makes my life as a small business owner less stressful. It's one of the best subscriptions I have invested in and I would highly recommend it for any small business owner who wants to make their operations easier.
  • Phone app is very easy to use
  • It's cost-effective
  • Makes working with a bookkeeper even easier
Cons
  • It logs out too soon on my phone now vs longer sign in before
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
Return to navigation