Let us have black email default color!
I use HubSpot to schedule manual and auto emails (sequences), save templates, call prospects, save notes on calls, schedule meetings, …
Starting at $0 Per Month [Unlimited Users]
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What is HubSpot CRM?
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customer data management / contact management (1490)8.686%
- Integration with email client (e.g., Outlook or Gmail) (1499)8.585%
- Interaction tracking (1445)8.484%
- Workflow management (1456)8.383%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: Managers Easily Track Customers Through Phases of Contact with HubSpot CRM
01:45
HubSpot CRM Keeps Efficiency On Track with It's Ability to Keep Tasks Organized: User Review
02:47
User Review: HubSpot CRM Aids in Business Tasking & Management
02:26
Pricing
Free Forever
$0
Cloud
Per Month [Unlimited Users]
CRM Bundle
$50
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.hubspot.com/crm
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is HubSpot CRM?
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work. HubSpot is presented as an ideal solution to help scale a business, for small to enterprise-level businesses alike.
HubSpot CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Quote & order management
- Supported: Interaction tracking
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
HubSpot CRM Screenshots
HubSpot CRM Competitors
- Sugar Sell (SugarCRM)
- Zoho
- Zendesk
HubSpot CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, French, Spanish, Portuguese, Japanese, German, Italian, Dutch |
Frequently Asked Questions
Sugar Sell (SugarCRM) are common alternatives for HubSpot CRM.
Reviewers rate Customer data management / contact management and Email marketing highest, with a score of 8.6.
The most common users of HubSpot CRM are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(4738)Attribute Ratings
Reviews
(1-25 of 1586)Companies can't remove reviews or game the system. Here's why
April 11, 2024
Let us have black email default color!
I use HubSpot to schedule manual and auto emails (sequences), save templates, call prospects, save notes on calls, schedule meetings, track and manage other sales people calls/email output, and organize everything I need to be successful.
We use HubSpot as a complete CRM, and also as our Marketing platform for campaigns, emails, forms for our website, tracking links, social etc. I use HubSpot on a daily basis for these reasons, and to manage deals created by us for our Sales team. I track the process to ensure deals are being worked on, and do weekly/monthly reporting using the data in HubSpot.
April 01, 2024
HubSpot CRM For The Win!
I use HubSpot CRM for email communications
April 01, 2024
HubSpot is a very Powerful Sales & Marketing Tool.
We use HubSpot to track our sales and renewal pipeline and see what deals are in what stages. We also use this in conjunction with our Marketing, as leads flow from our Hubspot-hosted website into our Sales funnel, and we track communication as the leads progress through the pipeline. We have automation in place that allows us to automatically assign team members tasks and send follow-up material to leads depending on their stage and length in the pipeline.
April 01, 2024
I LOVE HUBSPOT
I enjoy using HubSpot at work. It helps me to stay on task and keeps me organized. Its very easy to use and keeps important communication responses right where I need them, in case I ever need to refer back to the thread. I love that it has email tracking, to let you know how many times the email has been opened. I honestly don't know what I would do with out HubSpot.
April 01, 2024
HubSpot CRM Review
We use it to organize all of our business development and partnership efforts. It addresses the problem of having to deal with thousands of different contacts and being able to manage each of their activities in one place.
March 30, 2024
HubSpot is all you need.
We use it as our main CRM. We track sales deals and customer onboarding status. We also log support tickets that connect to our Jira account. This way, we can see the complete history of the customer.
March 30, 2024
Ted's Review
I aim to work with leads/prospects in my sales pipeline. It keeps me organized, and Email Sequences allow me to contact my prospects constantly. Tasks keep me engaged with prospects on time, and the Quoting system will enable me to acquire their business quickly and all in one spot.
March 30, 2024
Hubspot works well!
I use Hubspot to manage a lot of data and our clients and find its interface very user-friendly. The tracking of emails and notes is very helpful to me and helps me keep everything in one place, compared to making a ton of reminders elsewhere. The product helps a lot of my colleagues as well, but I use it more, and it helps me stay organized.
March 30, 2024
Review
I use HS to help charities with packages for their gala/event. I send quotes, general information, and check in after the event for the winner information. Then, I also send the invoice. We communicate as a team through each event as well.
March 30, 2024
My Experience with HS.
Sales and customer success use HS extensively. For sales, retrieving emails and seeing what communications we have sent to specific contacts and organizations is awesome. It's also great to see all the activity these contacts or organizations have been engaged with. Dividing territory is useful for a global sales team as well. For CS, it's great to divide up who handles what accounts for overall transparency.
March 30, 2024
HubSpot CRM review
Our sales team mainly uses HubSpot CRM. It helps us reach out to new potential prospects, which is essential for our organization as it can lead to new contracts or give our customers a proper idea of what we do. In addition, HubSpot CRM is straightforward to interact with, which always motivates our teams to do more.
March 29, 2024
HubSpot CRM Review.
We use it to track sales leads, send automated emails, view data from leads and customers, and send marketing emails, among other things.
March 29, 2024
Great for new businesses starting out.
As a new business owner, I was recommended to try HubSpot to manage my business development more efficiently. After using the free version for a while, I recently upgraded to the start subscription, and it has been a game-changer - I can now track all my business development activities AND my client-facing work in one place. Using the templates synced with my email provider, I can easily - and quickly - communicate with new prospects and track the metrics to see what is and isn't working. What took me days is now taking less than an hour. I can also segregate prospects from clients and those I want to keep in touch with regularly. All my activities and communications are synced, so I no longer need to hunt down when I was last in touch with someone, what actions are outstanding, and what my next steps are. I've also implemented automation to remind me of particular actions I must take depending on where a prospect or client is in the pipeline. I'm sure there is much more I could be using HubSpot for, and I'm enjoying learning about it.
March 29, 2024
Great solution for CRM!
We use HubSpot to market and inform our customers and prospect base about new products and opportunities to interact with them. We then link that through API integration to our Microsoft Dynamics, where we can track outreach and connect it directly to our lead and sales pipelines.
March 29, 2024
Hubspot - a rite of passage for marketing folks.
We use HubSpot for marketing, sales, and revenue operations cases. We are currently piloting Operations Hub, a powerful platform for combining Marketing automation with Sales operations and managing revenue flow.
March 29, 2024
My Thoughts.
HubSpot is used for contact info and to keep track of activities and notes, as well as my daily tasks. We have thousands of clients, and using Hubspot really helps with organization, daily activities, daily reminders for tasks, and a paper trail for all emails. Yes, emails. You can view every single email that was sent and received, and it is there forever. That is probably the best thing about HubSpot: the saved emails.
March 29, 2024
Believe In HubSpot CRM
I use HubSpot CRM to create, and complete tasks, load contacts, load and review deals, as well as send out emails. It helps me understand and how and when to follow up with prospects. It also helps send tasks to management for estimate requests, and questions that the prospect has generated by tagging them in the notes.
I currently use HubSpot CRM primarily for scheduling meetings (tours) for my apartment community. I also use HubSpot for e-mail campaigns. I have previously used HubSpot for prospect follow ups, tracking prospect traffic on websites and emails. Overall, I wish my company used HubSpot as our main platform for engaging with prospects. The work flows are absolutely amazing and we would benefit from that.
March 29, 2024
HubSpot CRM Review!
HubSpot CRM does a fair job at keeping contacts organized and allows for all users to contribute to keeping tabs on customers. It also allows us to manage and track all communications between our consultants and management. I especially like using it paired with the gmail extension which allows me to track my emails and even see when the client opens them.
March 29, 2024
HubSpot CRM is the Best CRM Platform!
I use HubSpot CRM on a daily basis, searching for new companies and contacts to prospect. Hands down the best CRM!
March 29, 2024
A great partner in scaling quickly.
We organize international internships for students all over the globe. Because it covers such a large area of the world, it has become a significant problem to keep the right contacts, students, and companies and communicate about them at a sustainable level. Having integrated HubSpot, we have covered much more ground regarding setting up systems, implementing the proper lead generation, and keeping track of all contacts. It has taken our business to the next level.
March 29, 2024
Managers perspective.
We use this platform to track leads and tasks on their leads. We have fresh leads daily and activities to be done on those deals. As the stage changes, specific parameters need to be tracked to filter out high-priority deals. By automating the agreement stage, we ensure that we always have an optimized funnel. The scope of the entire case study is to automate the workflow so that by applying some filters, we can see and prioritize work.
March 29, 2024
Honest review of HubSpot from an SDR's perspective.
I use HubSpot CRM to keep my leads' data up-to-date and ensure everything is in its place.
March 29, 2024
HubSpot CRM is a game changer
We use HubSpot CRM to track any touches, meetings, and contacts. It has been helpful in tracking tasks, and follow ups in a timely manner. Being able to track emails in the platform is helpful to be able to look back at to see if anyone else has had prior contact within our organization.