Great customer service, works like it should.
- Customer service is exceptional. Any time I have an issue or question I am on the phone with someone within a few minutes, 24/7. They even follow up afterwards to make sure my issue has been resolved.
- Easy to use. The simple interface of the dashboards and tools make it extremely easy for a new user to get the hang of the platform and start having success with it.
- Reporting. The robust reporting features in HubSpot allow us to really drill down and find the information we want.
Cons
- Some settings are not easy to find and I have to seek out articles for help and even call support sometimes.
- When a landing page does not display the way you want it to it can be difficult for someone with little coding knowledge to fix the issues.
- Wish that HubSpot gathered data on traffic and leads from specific social media posts.