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HubSpot Marketing Hub

HubSpot Marketing Hub

Overview

What is HubSpot Marketing Hub?

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

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Recent Reviews

Review of HubSpot Marketing Hub

1 out of 10
December 28, 2022
I am the social media manager for a Hubspot affiliate agency. And I regret to say it is completely outdated and it created more problems …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (364)
    8.2
    82%
  • Dashboards (366)
    7.9
    79%
  • Landing pages (362)
    6.3
    63%
  • Email deliverability reporting (363)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud
per month

Starter

$50

Cloud
per month (includes 1,000 contacts)

Pro

$890

Cloud
per month (includes 2,000 contacts)

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.hubspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.1
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

6.3
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

6.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.3
Avg 7.6
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Product Details

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. With Marketing Hub, HubSpot aims to give companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Marketing Hub Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

HubSpot Marketing Hub Screenshots

Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Analytics - Track engagement with your entire funnel with real-time reporting on website performance, traffic and marketing effectiveness.Screenshot of HubSpot Social Media - Don’t batch and blast. HubSpot’s social media publishing helps you become smarter about the way you schedule and publish content on social media.Screenshot of HubSpot Blogging and SEO - HubSpot provides an integrated set of tools for Search Engine Optimization (SEO) which makes getting found online a natural part of your inbound marketing mix. More than a simple CMS, HubSpot provides an integrated authoring view with SEO-oriented suggestions as you write blog posts.Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Contacts - Integrating with most common CRMs, HubSpot provides a seamless view of your contacts, allowing you to customize and personalize email communications.

HubSpot Marketing Hub Video

Visit http://www.youtube.com/user/HubSpot to watch HubSpot Marketing Hub video.

HubSpot Marketing Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported LanguagesEnglish, French, German, Japanese, Portuguese, and Spanish

Frequently Asked Questions

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

HubSpot Marketing Hub starts at $50.

Act-On Software, Adobe Marketo Engage, and Salesforce Marketing Cloud are common alternatives for HubSpot Marketing Hub.

Reviewers rate WYSIWYG email editor highest, with a score of 8.6.

The most common users of HubSpot Marketing Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2140)

Attribute Ratings

Reviews

(176-200 of 654)
Companies can't remove reviews or game the system. Here's why
September 15, 2016

How I Spot

Patrick Eng | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Marketing automation that allows us to follow up with contacts in a very personal and meaningful way.
  • Blog hosting for establishing thought leadership and educating our audience.
  • Social media posting and analysis lets us schedule posts on Facebook, Twitter and LinkedIn and see where our contacts came from and what worked.
  • Social media posting. We've had issues when posting through the social media tool in terms of how images appear in the preview in HubSpot vs. how they actually appear online.
  • The reporting can be confusing at times depending on what you are trying to track. Sometimes the data we try to bring up is very specific and HubSpot can't provide a clear picture.
Amber Klein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • User-friendly and intuitive. All of the tools are easy to use and learn.
  • Support. Available nearly all the time. Incredibly helpful.
  • Ability to track contacts, what they're doing on your site, etc.
  • I don't love that some of the functionalities cost more.
Jenni Mason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to segment lists is crucial and HubSpot makes it easy to do that.
  • We love how you can break down each email to see what worked and what didn't.
  • It's great to be able to create workflows that keep people moving through the pipeline.
  • Unless you're very skilled, it is hard to make the landing pages look great.
  • There might be a better way to view contact pages to see what they have and haven't done.
Bill Stern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Conversion path especially forms, landing pages and calls to action are easy to create and integrate into blog posts and web pages
  • Analytics There is as much information and ways to look at it as you have time
  • User experience I find Hubspot very easy to use and intuitive
  • Training and Support The certifications got me up to speed immediately. We were having a positive impact on our business within the first month of using Hubspot
  • The image finder interface could be designed better with a wider view
  • enable an auto spell checker in the blog writer
  • Have calendar show scheduled messages
Greg Markey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automation: you are able to use workflows to move leads further down the sales cycle without having to manage it manually.
  • Blog/Email Optimization: allows users to optimize their blog posts for SEO and their emails for an increased open and click rate.
  • Content Creation: it is so easy to post blogs, landing pages and thank you pages with ease, while making them look effective and professional.
  • Unless you know how to code, the design manager is difficult to use. While you'll be able to create a page, customizing it further will be difficult.
Andrew Driscoll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Educating their users and setting them up for success
  • Their software is always being updated and improved
  • Their support is second to none
  • Very simple to use
  • Typical email design issues. It looks one way on the screen but different in a test.
  • In app customization/layouts are limited.
Stephanie Casstevens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The email tool is really fantastic and their recently updated email performance and reporting pages blow everything else out of the water.
  • Training to use the software is really top notch. There are interactive videos, certifications, and even live events for users.
  • The campaigns tool allows me to track all elements of my campaign in one easy place - plus - the sharing tool allows you to email a campaign to a team member where they can view and link to all the components of the campaign right from the email they get!
  • Lead generation and nurturing: tools like email workflows with branching logic and smart lists make this easy.
  • Support! HubSpot support is hands down the best I've ever worked with.
  • The reports add on! I've only just lately started using this but it's really really great. HubSpot has seriously stepped up their reporting functionality.
  • The smart content, while amazing, still gets tricky sometimes and can be weird. Update 2/10/16: this has gotten much better! The options have expanded and the color picker works with favorites now! Update: 8/29/16: I've found completely new ways to use Smart Content to personalize the experience!
  • The attribution reporting feature is awesome but can be confusing. Update 2/10/16: they've added more training and "projects" to help you get better at reporting!
  • The new WYSIWYG editor is a bit weird. Update 8/29/16: this has definitely improved and gotten less buggy but can still be tricky. I sometimes revert back to the sidebar editor.
  • Folders are great but are different in each tool for no real reason. Update 8/29/16: more tools have folders now but they still function differently.
  • Update 2/10/16: for some reason they seem to have removed the overall blog views from the blogging tool. it's only in page performance now...not sure why! Update 8/29/16: this has been fixed - there's a fairly easy way to get to the overall blog views! I still would love the "views" sort back in the main blog area though.
August 29, 2016

Hub-Diddily-Awesome!

Christopher Kabat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Simplifies managing multiple blogs and authors in a single platform.
  • Aggregates (nearly) all your digital efforts in one place in order to attribute results to effort.
  • Managing contacts and workflows for marketing automation.
  • COS Design Manager can be a bit cumbersome even for an experienced HTML/CSS professional.
  • Keyword research could be a bit more robust.
  • Our developers aren't the biggest fan of the email platform for extra-large deployments.
Amanda (Amy) Rosenberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • CUSTOMER SERVICE! They reply almost instantaneously and help with every problem you can imagine. They will dig into your platform and see how to directly help you.
  • Scheduling social media and emails. I can schedule in advance and not worry about being out of the office or handling an immediate need. Emails and social posts will still go out on time.
  • Forms! I can collect information from leads, help requests, demo requests, and content downloads. All of this information is stored in HubSpot and synced with Salesforce for reporting and communication purposes.
  • list! I can create lists of contacts based on extremely specific requirements.
  • I am still struggling with workflows for lead nurturing. There is a lot of manual work to get this started and constant review is needed. I would love more automation or at least direction in setting this up and optimizing the process.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Successfully integrates all marketing and sales systems required to achieve success with inbound marketing.
  • Really easy and fun to use interface.
  • Makes reporting [easy].
  • Offers a great CRM for free.
  • Social Media Publishing tool should feature some more social channels. The social media monitoring tool should allow for monitoring more social channels.
  • Improvement is needed in assisting bulk scheduling through the social media tool.
Score 10 out of 10
Vetted Review
Verified User
  • The landing page creator and modular system makes it very easy for non-coders to make a beautiful landing page.
  • The Ads add-on is a great tool to leverage so that you can use all of your metrics within one tool.
  • The reporting isn't as in-depth as some other tools but the functionality as a whole is enough for me to look past that, especially if you have other analytics tools to leverage.
  • I wish the ads reporting linked to the landing page metrics page itself.
William Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • HubSpot provides state of the art contextual marketing capabilities.
  • HubSpot is the only fully integrated Marketing Automation Platform.
  • HubSpot allows us to attract and nurture clients from being website visitors to clients of our customers.
  • The new add-on reporting of analytics is a phenomenal feature
  • HubSpot CRM is still in its infancy, but its support staff is responsive and new features added daily.
Tristan Barnum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Social inbox is one of my favorite tools. It streamlines the daily chore of "doing social media" for your company into something quick and straightforward. And because it's all integrated with the rest of our site, you have a holistic view of your leads and customers.
  • HubSpot does education very very well. Any time I want to learn more about how to use a tool in HubSpot (how do I publish a blog post tomorrow at a set time?), there are several different formats to choose from: blog posts, recorded webinars, videos, etc. And if it's more of a strategy question, (how do I know what to blog about?) they have education on that too!
  • The reporting is excellent. I can see if I'm making progress, and in many cases, the tool will provide hints how to improve metrics. Not performing well for a keyword? Write some blog posts about it!
  • Like many tools, you get out what you put in. The companies I see failing with HubSpot don't have a champion for the tool internally that has the willingness to take the time and LEARN how to use it correctly. If you use it, it works; if you don't, it doesn't. Duh.
Shannon Arnold | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • All-in-one software, you will not need any other application to achieve great results.
  • Easy to use, between its Academy, educational blog posts, webinars, account manager, full knowledge base and great support team, there's no going wrong with Hubspot when it comes to onboarding and ease of use.
  • The software keeps evolving, which is great. since I first became a user 5 years ago, Hubspot has evolved and added loads of new features, aligning with the latest trends in marketing.
  • Their CRM is in its infancy. It works fine for a company that has no CRM and starts using Hubspot CRM... but for anyone currently using any other leading CRM software, you may find it lacking n features and robustness.
  • It's expensive. Even though it's quite easy to show ROI on Hubspot, you still need everyone's buy-in to make sure they're on board with investing time, money and resources into inbound marketing to leverage Hubspot to its fullest.
Chelsea Drusch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • HubSpot makes creating and managing an SEO-friendly blog effortless. The guided SEO review on each post ensures you never miss a step.
  • Automated nurturing workflows via HubSpot have transformed the way we nurture leads. The possibilities are almost endless.
  • The guidance we've received from our rep at HubSpot has been very helpful, even a year in.
  • The new Projects section that's currently in beta is a huge opportunity for HubSpot. Right now, the tool is mainly used for publishing and analyzing marketing efforts after they've already been developed and reviewed outside the tool. Bringing this all together would be huge.
  • Not HubSpot's fault, but social media publishing and analyzing is incomplete without integration with commonly used platforms like Instagram and Pinterest.
  • A way to A/B test automated email sends would be very beneficial.
Matthew Turner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Continuous product updates
  • Tons of education and support
  • Too many features to count: segmentation, true A/B testing, reports, on and on
  • While there are a lot of features, it is still missing a few I would like (timeline activity as a field)
  • Still a lot of bugs throughout the system (random site-wide stats errors, contacts server downtime)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Constantly evolving with updates that improve usability and add new features.
  • Clean interface and analytics that are pleasant to look at
  • Simple if knowledge is lacking, yet also allows for complex tasks for more experiences users
  • Some areas of the software don't completely connect with each other in ways it seems they should
  • Some tasks that seem simple can become complex because of missing features
  • Smaller features can be hidden away and never found without reading many tutorials and guides
Gabrielle Brayton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Hubspot makes inbound marketing a snap. They provide excellent resources for your to use when dealing with your clients.
  • Hubspot has a great training sector that all employees got through. It is detailed and filled with useful information.
  • Hubspot has great customer service. If ever there is a problem or a glitch, Hubspot will come along side and help you with the problem!
  • It would be good to see Instagram in the social tool.
  • HubSpot caters to small to medium sized businesses and not bigger businesses.
  • More in portal optimization checks.
Jen Booth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Shows all activities of your database of contacts so you know what is working, and what is not.
  • Ties your CRM and marketing automation together seamlessly.
  • Allows you to test content, whether its an email or a landing page.
  • I'd like to see a tighter integration between a HubSpot contact and a HubSpot company, it's difficult to track some items since they are considered separate.
  • Separate the time and date in the data exports
  • I'd like the social reporting to be better. It should be able to tell me when to post social media updates based on all the data I've given this program.
Kevin Horler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Website CMS/blogigng/landing page tools are intuitive and very easy to use.
  • Reporting is easy to understand.
  • The workflows tool makes setting up complex automation sequences quick and easy.
  • The support from hubSpot staff has been exceptional, they've been there to help us get the best out of it and set us on the right path to using it to grow our business.
  • It would benefit from the addition of more detailed reports such as landing and exit pages.
  • It would be good to see other social networks such as Instagram in the social tool.
Hillary Johns | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • All of my things are in one place - analytics, blog, emails, sales CRM, forms, etc.
  • Customer service and customer success managers are the best!
  • Better analytics than Google.
  • More in portal optimization checks.
  • The keyword tool for blogs. Currently, it only senses the keyword if you have the entire phrase together, whereas you should optimize by having variations of the keyword throughout the piece. It doesn't sense that.
  • More support for training teams that aren't marketing minds in the software.
July 22, 2016

Delight Stage

Amber Chmielewski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps collect data so you can provide both qualitative and quantitative data to support your marketing efforts.
  • Templates keep everything looking formatted and uniform.
  • Their customer service is fantastic.
  • Occasionally it's glitchy/won't load properly, but that could be our connection as well.
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