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HubSpot Marketing Hub

HubSpot Marketing Hub

Overview

What is HubSpot Marketing Hub?

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

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Recent Reviews

Review of HubSpot Marketing Hub

1 out of 10
December 28, 2022
I am the social media manager for a Hubspot affiliate agency. And I regret to say it is completely outdated and it created more problems …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (364)
    8.2
    82%
  • Dashboards (366)
    7.9
    79%
  • Landing pages (362)
    6.3
    63%
  • Email deliverability reporting (363)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud
per month

Starter

$50

Cloud
per month (includes 1,000 contacts)

Pro

$890

Cloud
per month (includes 2,000 contacts)

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.hubspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.1
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

6.3
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

6.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.3
Avg 7.6
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Product Details

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. With Marketing Hub, HubSpot aims to give companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Marketing Hub Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

HubSpot Marketing Hub Screenshots

Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Analytics - Track engagement with your entire funnel with real-time reporting on website performance, traffic and marketing effectiveness.Screenshot of HubSpot Social Media - Don’t batch and blast. HubSpot’s social media publishing helps you become smarter about the way you schedule and publish content on social media.Screenshot of HubSpot Blogging and SEO - HubSpot provides an integrated set of tools for Search Engine Optimization (SEO) which makes getting found online a natural part of your inbound marketing mix. More than a simple CMS, HubSpot provides an integrated authoring view with SEO-oriented suggestions as you write blog posts.Screenshot of Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.Screenshot of HubSpot Contacts - Integrating with most common CRMs, HubSpot provides a seamless view of your contacts, allowing you to customize and personalize email communications.

HubSpot Marketing Hub Video

Visit http://www.youtube.com/user/HubSpot to watch HubSpot Marketing Hub video.

HubSpot Marketing Hub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported LanguagesEnglish, French, German, Japanese, Portuguese, and Spanish

Frequently Asked Questions

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

HubSpot Marketing Hub starts at $50.

Act-On Software, Adobe Marketo Engage, and Salesforce Marketing Cloud are common alternatives for HubSpot Marketing Hub.

Reviewers rate WYSIWYG email editor highest, with a score of 8.6.

The most common users of HubSpot Marketing Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2140)

Attribute Ratings

Reviews

(26-50 of 654)
Companies can't remove reviews or game the system. Here's why
Joelyn Brickner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The menu bar is well organized from Contacts (the CRM) to Marketing and Reports
  • Creating Social Media Posts is straight-forward; it's easy to upload images and set schedule
  • Editing website pages takes a little training, but once you understand the how the side bars and tools work, you're off and writing
  • Similar to editing website pages, posting blogs takes a little training, but you can immediately see the results, and they are easy to schedule and link up to social media.
  • Design Tools (part of the Marketing menu) takes a bit of hunting around to find things like posting forms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Workflows have a great UI that make them easy to use
  • Automatic contact grouping by using the company emails
  • New email UI is nicely flexible
  • Email time zone send increases open rates
  • Auto-tracking on CTAs
  • Lists have some inflexibility that can be frustrating
  • Emails sometimes don't allow "Send To More"
  • Unreliable "undo" function on blogs editor
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The overall user interface is great, very easy to learn and navigate.
  • The email builder is pretty intuitive, and even the default templates look nice.
  • Like anything with HubSpot, it gets updates pretty frequently to enhance the features and experience.
  • The forms feature doesn't really have a good "preview", and instead just gives you the real link. Sadly this means test submissions result in real data that needs to be cleaned up later.
Sereena Schneider (LION) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • The support representatives are amazing - I never fear having to contact them for help.
  • This is the only tool we've found so far that has great options with Call-to-Action(CTAs) and split testing in the way we like to utilize it. That alone was one of the huge selling features.
  • The platform is ridiculously easy to use. Everything is laid out in easy-to-follow steps and if you've missed something, the software will let you know.
  • The training is amazing, I love the webinars.
  • Would love to see an e-commerce platform added to HubSpot
  • This is kind of a nit-picky point but you used to be able to adjust indents on bulleted/numbered lists (on blog posts and landing pages) and now you're no longer able to. I miss that feature.
  • The knowledge base (in help, to search for a question) almost seems like there's too much information in there. It can be really hard to find specific info sometimes.
Jenny Schell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • HubSpot makes managing my website really easy. I don't have a lot of experience with maintaining webpages and I don't understand computer code, so using HubSpots program is so easy because I don't need to have the website background one might think they need because they provide you everything so any normal person can do it.
  • Tracking potential customers is so easy. I love how HubSpot keeps track of when and were a lead was on your website. It helps me know where we are in the sales process.
  • I really like how easy it is to use HubSpot's email. I send out emails a lot, and it nice to be able to use a program that is so user friendly.
  • I can't think of anything at this time. HubSpot is always making improvements to their programs which is awesome from an end users viewpoint.
Josh Singer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Hubspot account teams & consultants are top notch - they take the time to train you on the software and ensure that you are sent off in the right direction before getting into the software too deep
  • Hubspot has a whole ton of features and a lot of fun bells and whistles - AND it is user friendly! Some of my favorite features are the page performance feature (breakdown of individual pages within your site and their search engine friendliness), tracking URL builder (it can be tough to follow multiple campaigns and sources, the tracking URL builder really helps!) and finally, the social monitoring tool (it's like hootsuite for your lead database!). Beginner's and experts can make use of the software and many of its features
  • Hubspot's technical support team made it very quick and easy to get us set up - and if we ran into a problem, we found their support to be helpful and quick.
  • I would advise Hubspot offering higher quality templates for landing pages. Without some basic programming, the templates provided are a little bit behind in design "fanciness" as compared to some I have seen.
February 18, 2020

Hubspot

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • All inquiries organized in one area.
  • You are able to route the customers on likeliness of buying our product.
  • Be able to link two or more customers together.
Meredith Mackay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It does a great job tracking email opens and/or clicks.
  • It does a great job organizing/filtering all contacts so you can quickly view anyone in a specific area or state or even by a technology.
  • It can improve follow up tasks, like adding an "important" notification to alert you that this task is important and should be followed up with first.
  • It could do a better job with layout.
Sanjit Mandal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Saves countless hours searching for customer information.
  • Very simple easy to use interface; very responsive too.
  • Creating another pricing level for small businesses
Brooke Weinbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Notifies you about leads.
  • Allows you to create your own filters so you can search easily for the kind of contacts you want.
  • Generally any issue I had previously they have already made more functional and I have become very used to working with Hubspot so I have very little complaints.
Erin Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Hubspot tech support is knowledgeable and quick to respond and will stay with you until the issue is resolved.
  • Hubspot keeps the technology up to date with current web and marketing trends.
  • HubSpot offers a lot of online help resources including training to help you learn.
  • Hubspot to Stripe Integration could be improved without a lot of extra programming
  • Creating workflows can get tricky and confusing.
Ron Rothstain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The tasks feature is great for following up on unfinished tasks.
  • Super user friendly and easy to use.
  • Easily incorporated into other apps.
  • Great user support.
  • Can't automate alerts and send them to staff.
  • Occasional bugs with the software.
  • Wish I could upload photos to my profile.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email marketing: With HubSpot, we were able to create sequences & workflow which made life easy.
  • Lead Qualification: Proper leads go to corresponding funnel.
  • Landing Pages: We want to show different things to users and don't want to spend time creating web-pages.
  • Price: They need to work a bit on their pricing model.
  • Third-Party Agency/Implementation Partners: They need to review their agency partner and take proper feedback about them as we faced huge problems with the partner we worked with.
Deepak narsaria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • HubSpot allows a very high ROI, as its focus is to automate and process what matters and grow the sales funnel.
  • For Inbound marketing, HubSpot quickly understands customer behavior and interest and converts free to paid members.
  • It has an excellent email automation system, which helps us to collect data from the visitors and pitch them regularly.
  • Once we achieve the results, The price of the HubSpot goes up, so they have to look after retaining customers.
  • It's not suitable for big companies which deal in B2C and B2B. It has an extensive database, and I feel that HubSpot is not suitable.
  • For a new user, it's difficult to understand the interface of the HubSpot and its automation are complicated.
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