HubSpot Solution Tracker
Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other …
Starting at $45 per month
View PricingOverview
What is HubSpot Operations Hub?
HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Starter
$45
Cloud
per month
Professional
$720
Cloud
per month
Enterprise
$2000
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.hubspot.com/products/operat…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $45 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is HubSpot Operations Hub?
Whether for a RevOps team or for running Ops for a single department, Operations Hub provides a a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. This is to drive an efficient, aligned, and adaptable business that delivers a friction-free customer experience.
HubSpot Operations Hub, an evolution of the former PieSync acquired by HubSpot in November 2019, works in the background and syncs a company's contacts two-way and in real time between cloud apps, so that each app has access to the most up to date customer information.
The vendor promises:
1. 3 Minute Setup: Users can take a free trial (no credit card required) by selecting the apps they want to connect, setting up the connection, then hitting “Start syncing”.
2. Ability to customize: Users can change the sync direction, create filters to manage subsets of contacts, sync deletions or unsubscribes, and select one of the apps to be the central database. Syncs can also be paused at any time.
3. Reporting: This is a "Set it and forget it" tool. The tool offers a dashboard to show how many contacts HubSpot Operations Hub has added or updated.
HubSpot Operations Hub Features
- Supported: Sync contacts across cloud apps
- Supported: Real time and two-way snyc
- Supported: Share contacts with your team
- Supported: No more import/export
- Supported: Have all your contacts on your smartphone
- Supported: No data entry errors
HubSpot Operations Hub Screenshots
HubSpot Operations Hub Integrations
- Mailchimp
- Pipedrive
- HubSpot Marketing Hub
- HubSpot CRM
- Emma by Marigold
- Insightly
- Capsule CRM
- Nimble
- Podio
- Highrise CRM (discontinued)
- Salesforce Sales Cloud
- Campaign Monitor by Marigold
- Zendesk Suite
- OnePageCRM
- FreshBooks
- ActiveCampaign
- BIGContacts
- QuickBooks Online
- Workbooks
- Zoho CRM
- Batchbook, a discontinued product
- Pipeline CRM
- Desk.com (discontinued)
- Help Scout
- Keap
- Salesforce Starter
- Copper
- Contactually
- by Compass
- Zendesk Sell (formerly Base)
- Google Contacts
- Office 365 / Outlook.com
HubSpot Operations Hub Competitors
HubSpot Operations Hub Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
Frequently Asked Questions
HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
HubSpot Operations Hub starts at $45.
Zapier and Formstack Sync (discontinued) are common alternatives for HubSpot Operations Hub.
Reviewers rate Usability highest, with a score of 10.
The most common users of HubSpot Operations Hub are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(40)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 19, 2019
PieSync is a great connector, but their integrations are limited.
Our marketing team used PieSync to connect Hubspot & Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. Once the integration was set up, it consistently synced data between the two platforms. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs. We no longer use PieSync because we eventually did switch CRMs in an effort to further align sales and marketing.
- Excellent customer support: They will do an intro call with you, and offer you additional assistance in setting up your integrations. They consistently followed up with me and asked for feedback.
- Simple, straightforward UI
- None of our integrations have broken/gone offline (which is frequently the case with other platforms we have used).
- PieSync integrates with a relatively small number of apps. Would love to use it for more functions, but we don't use any of the other software they support.
- The integration we used (syncing Hubspot to Prosperworks) was limited in what it could deliver. For example, you can only sync CONTACT data and not OPPORTUNITIES or LEADS. We had to find ways to work around this, which we didn't expect going in.
- PieSync helped us avoid purchasing a more costly CRM by integrating two disparate pieces of software. We likely saved a couple thousand dollars in the months we were able to put off that decision.
1
Marketing
No
- Price
- Product Features
- Product Usability
No
December 10, 2018
Sales and marketing in sync--at last!
We use PieSync to stitch our many marketing and sales tools together, and it works SEAMLESSLY. Our CRM is synced to marketing automation, which is synced to LiveChat. It reconciles contacts between all our tools. We also like that it is a real-time sync, not a one-time info sync.
- Contact syncing
- Real-time syncing
- Integrating sales and marketing
- Contact backup
- Segmentation (via rules-based syncing)
- Syncing deal fields with CRMs
- Syncing leads from chat tools like Intercom
- Syncing based on other fields than email address (such as phone number)
- It has helped us to get to deep segmentation
1
Growth and strategy. PieSync plays an integral role in this area as we must have data centralized and updated in order to understand it well.
1
No developer knowledge needed. It is point and click and lightning fast to set up!
- Integrations
- Data mining
- Syncing
- Segmentation
- Integrating marketing automation with CRM
- Integrating chat with CRM
- Integrating point of sale with marketing automation
- Integrating point of sale with CRM
No
- Product Features
- Product Usability
Integrations and the ability to live sync.
I wouldn't change anything. There wasn't much to evaluate. I simply plugged in my application API keys and mapped a few fields. It doesn't get any easier than that!
No
PieSync personally took app requests from me and delivered them within a few months. That was amazing!
- Field mapping
- Integrations
- Historical syncing
No