HubSpot Operations Hub (PieSync)

HubSpot Operations Hub (PieSync)

Score 9.0 out of 10
HubSpot Operations Hub (PieSync)

Overview

What is HubSpot Operations Hub (PieSync)?

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.
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Recent Reviews

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Awards

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Reviewer Pros & Cons

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Pricing

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Starter

$45

Cloud
per month

Professional

$720

Cloud
per month

Enterprise

$2000

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hubspot.com/products/operat…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $45 per month
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Product Details

What is HubSpot Operations Hub (PieSync)?

Whether for a RevOps team or for running Ops for a single department, Operations Hub provides a a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. This is to drive an efficient, aligned, and adaptable business that delivers a friction-free customer experience.

HubSpot Operations Hub, an evolution of the former PieSync acquired by HubSpot in November 2019, works in the background and syncs a company's contacts two-way and in real time between cloud apps, so that each app has access to the most up to date customer information.

The vendor promises:

1. 3 Minute Setup: Users can take a free trial (no credit card required) by selecting the apps they want to connect, setting up the connection, then hitting “Start syncing”.

2. Ability to customize: Users can change the sync direction, create filters to manage subsets of contacts, sync deletions or unsubscribes, and select one of the apps to be the central database. Syncs can also be paused at any time.

3. Reporting: This is a "Set it and forget it" tool. The tool offers a dashboard to show how many contacts HubSpot Operations Hub has added or updated.


HubSpot Operations Hub (PieSync) Features

  • Supported: Sync contacts across cloud apps
  • Supported: Real time and two-way snyc
  • Supported: Share contacts with your team
  • Supported: No more import/export
  • Supported: Have all your contacts on your smartphone
  • Supported: No data entry errors

HubSpot Operations Hub (PieSync) Screenshots

Screenshot of Currently available connections.Screenshot of PieSync dashboard viewScreenshot of Configure your sync between 2 apps (or more)

HubSpot Operations Hub (PieSync) Competitors

HubSpot Operations Hub (PieSync) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.

HubSpot Operations Hub (PieSync) starts at $45.

Zapier and Formstack Sync (discontinued) are common alternatives for HubSpot Operations Hub (PieSync).

Reviewers rate Usability highest, with a score of 10.

The most common users of HubSpot Operations Hub (PieSync) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 26)
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Victor Ramirez Benitez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.
Score 10 out of 10
Vetted Review
Verified User
HubSpot Operations Hub enables us to keep our data clean, complete, and reliable and automate our processes (renewals, new leads..). Thanks to the platform, we have now complete, updated, and synthetic reporting and dashboards we share in our organisation.
Score 8 out of 10
Vetted Review
Verified User
I would recommend PieSync every single time if it had more applications. It is missing apps like Platformly, Unless, Omniconvert, and other great players in this space. Customer support is great and the tool works flawlessly almost 100% of the time. This is well suited for businesses and agencies who don't have the workforce power to corroborate their contact lists manually and even if they did Piesync would be a great time saver. This is one of my favorite tools so I would only recommend it to someone that can make use of the available integrations.
Brad Meinen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
They are very good at connecting with a lot of different softwares, and they are really good at syncing contacts between systems. But if you are looking for more functionality, you may need to look elsewhere (like Zapier). At the moment we use neither PieSync nor Zapier since our current CRM and Marketing Automation tool sync directly with each other.
Score 9 out of 10
Vetted Review
Verified User
This service is perfect for continuous automatic exchange of data about your customers between your two services that you use. Unfortunately, it is not possible to integrate with the third service, that is, synchronization is not possible with three services, only there are 2 pairs of integrations. If the contact is present in two connections, they count that contact twice.
Gary Shouldis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
If you have the issue of fragmented contact data across multiple pieces of software, PieSync is the perfect tool to keep contact information up to date across all of your software, regardless of where you enter the information. PieSync makes it easy for customer support and the marketing/sales team use different software but still ensure that customer and lead data is unified across all of your software.
Emily Muhoberac | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I'd recommend PieSync all day to someone that happens to use the software they support and needs to sync data between the platforms. Compared to other platforms, their integrations are built better but the selection is limited. If I knew the client was using applicable software, I'd 100% recommend. I'd advise anyone looking to use PieSync to not only make sure they support the software they are trying to connect but to also make sure they can sync the specific data within the software.
Score 7 out of 10
Vetted Review
Verified User
Big modern interface and easy to use. Not suited for an extremely detailed Salesforce sync—it was unable to sync (if I remember correctly) our actual donation amounts, only text data and that was a deal breaker. Best to add this functionality in the future so auto thank you emails can be generated from Salesforce by the sync of financial data.
Christopher Page, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Great to use if you have a few marketing systems that need to "talk" to each other and keep each other updated. Perfect for small agencies, companies, or freelancers. I wouldn't recommend using PieSync if you have MANY marketing systems that need to be synched. You'd be better off simplifying the resources you use, then putting PieSync in place.
Volkan Ozyilmaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
For example, you can use PieSync with Intercom and MailChimp. When you have a new contact in one of them, the contact will be added automatically to the other one. You can select which fields you want to sync too. And you can decide both ways - sync or just one to another.
Tim Berman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PieSync connects several of my cloud apps that do not integrate at all or have weak integrations, like Pipedrive and Drip, Intercom, Front, and so forth. PieSync cannot yet sync Intercom Leads, though. That's being released soon!

Score 8 out of 10
Vetted Review
Verified User
PieSync is a wonderful tool if two-way sync is important to you. Do not use it if you're looking for an automation software like Zapier. If you're comparing PieSync to Zapier, you should also know that the cost for syncing data using PieSync is much more affordable in comparison to Zapier!
David Wiener | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Anyone who uses multiple software programs to keep track of prospect, clients, and contacts will have a need to keep them updated and synced. In some cases, there will be criteria that determines which are synced with which, or codes that will determine how they are added to certain programs. This happens instantaneously in the background. If you are busy, this will help!!
Robert Paterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Definitely well-suited for synchronizing MailChimp with a CRM, such as ProsperWorks. It's very useful for companies that have a large amount of contacts, and where you need to separate out groups within your database, and synchronize the segmented groups between MailChimp and a CRM. it might not be suitable if you only have a few contacts, or very few groups. This app allows you to really target audiences in a more specific way, which is more effective when promoting, and makes your customers feel like they are received a more targeted message.
Thomas Olesen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Many small businesses use free software which is quite understandable but it can create a data headache because there are not many free systems that allow sophisticated data management in a multi-user environment. That leads to huge inefficiencies in both time and data. A classic example might be the preparation of a mailshot (email or paper) which may need to come from multiple sources and will contain duplicates. It is so much easier if the data is automatically deduplicated in the background and is always as up to date as the last change, wherever that change originated. The cost of product like PieSync is nothing compared with the time wasted trying to perform these functions manually.
Erik Heldebro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If someone is looking to keep data in sync automatically when their two systems don't offer this feature I would recommend they check out Piesync. If however they are looking for API posts, I would check the use case before being able to recommend it.
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